I made an appointment more than a week ahead for a Saturday at their suggestion. The time cam and…read morewent. I called and no answers. Left a voicemail. Called back 20 minutes later and he said he had an emergency. Maybe he did, but he didn't elaborate to make it sound believable. Sounds like he forgot. Back to the drawing board. Meanwhile, my couch is still broken.

I had a minor repair on a large piece of furniture. Bob came on time and made the repair during the…read moresame visit. You can't even tell where it was damaged! He gave me a very reasonable estimate for refinishing a piece of furniture. He'll get that business just as soon as I can do it. Highly recommended! Other shops wouldn't bother with pickup or delivery. Their loss! Bob does excellent work.

Josh is awesome. Very informative, and helpful. I live in CT, and he was STILL willing to help me…read moreget my ex wife bailed out. Highly recommend. Great communication. Top notch guy

.... ..... . Josh…read morewas really great at the beginning, for hire he requested that I get a cosigner which I surprisingly did even though I didn't need one for my new vehicle or first apartment, but I said ok and got my fiancés (the person incarcerated) Dad to cosign for us. As far as payment, I handled all of that completely on my own, his Dad literally only signed a paper and that was the extent of his involvement. I took out a loan to pay Josh and get my finance out. I didn't need a co-signer for that either. I paid Josh in full & he got him out of jail, after which he asked me to leave him a good review, which at the time, I did. But I paid him in full, on time, and again had to take out an emergency loan of $1500 to cover it all. Josh spoke with my finances Dad (co-signer) almost on a weekly basis once he was released and home. I didn't have a phone at the time, but would text him from a neighbors phone once or twice a week. He was constantly talking with my Father in law, making sure to always knowing where my finance was, where he was working, where he lived and who with. My Father in law would then relay any info back to me and vice verse, including our approaching court date. My Father in law ensured Josh that my finance and I would for sure be at court as we fully intended to be. Even though my finance would rarely attend court dates in his past, he knew that this time was different and that he had to go. The morning of court we got up early, dressed nice, used the neighbors phone to call and pay for an uber to get there, and arrived on time- early actually. Once the judge called him to address his case, she wasted no time and said that his bondsman had dropped his case and was no longer representing him due to a lack of communication, that he was not reachable directly by phone- even though he heard from me on a regular basis and almost daily from his Father/cosigner, they spoke the day before court- about the court date! The judge stated that since Josh had dropped him that she was revoking his bond and sending him back to jail immediately. The bailiff cuffed him on the stand and took him away. We weren't asked any questions, told anything else further, and had no idea how long he'd be locked up for. This is after I paid him in full- after me and his Dad keeping in contact with him, after showing up to court! All of that money I paid him and the loan and interest it accrued, I never received any of that back. Haven't got my finance back either. That was in November of 2025, it's May 2026 and he's still gone. Thanks Josh but this review isn't going to be as nice as my first one.

I've been a loyal customer of Maxon Jewelers for more than a decade, and under Rick and Jane's…read moreownership it was always a fantastic place to shop. They consistently delivered exceptional service and were able to source hard-to-find pieces--even models like the Daytona. During my visit this past weekend, however, the experience was completely different. I was surprised (in a good way) to find a consigned watch (AP RO) that matched exactly what I had been shopping for. Unfortunately, the manager had very little information about the watch (ie: original papers, etc). After waiting around for quite a while, I realized he was busy on the computer finalizing another transaction instead of helping me. I eventually left my contact information and walked out. The manager never followed up. Overall, a very disappointing experience. I won't be returning.

My experience with Maxon's was great! I was in a few months prior to Christmas browsing a few small…read morepieces of jewelry and decided not to make the purchase on a dainty ring I loved. Little did I know they take notes and my husband came back a couple months later and purchased the piece for me just before Christmas to surprise me. If you're looking for excellent customer service and a jeweler that actually cares about the special moments in their customer's lives, this is the place.

My experience with Wand's was A+. The measures were taken for an odd size watch band. Also, turn…read more-around time between ordering the new band and pick up was much quicker than anticipated. Highly recommended customer service and well- satisfied with all aspects of this business.

The customer service was excellent. The ring repair what we hoped for. Great family business.read more

I Had my wedding rings, resized, and soldered together so that it doesn't spin on my finger. Jason…read moreand Pam were very pleasant to work with and knew exactly what I needed to stop my ring spinning. Since we live out of town, they got this done same day and I really really appreciated that. They have beautiful jewelry pieces as well. Make out your Christmas wish list.!

What excellent service and staff! My ring was exactly what I wanted and more. The owner was kind…read moreand professional.

Faith is so personable and very easy to work with. She has very good advice. I had a ring that…read moreneeded to be made bigger, but it has enamel embellishments on it. Rather than using fire to resize it, she was able to stretch it with minute damage to the enamel. In fact, it looked perfect when she was done. She is very knowledgeable and I left her shop feeling secure in my choice to trust her with my fine jewelry. I thought the price for her work was fair.

Faith is incredible. She designed a ring for me and I love it. I explained what I was looking for…read moreand she knew exactly what I wanted. We redesigned my wedding diamond after almost 32 years of marriage.

to be clear I went to Mountain Grove. still I was told too late they are not good players. They way…read moreover charged me and send me home with equipment more damaged than when I brought it in, then blamed it on me. I'm an old woman who was at the mercy of these people. NEVER GO THERE!

Had one service issue and they took care of me. Nice clean building with nice folks. Good…read morecustomer service.

Had to get a medical exam table reupholstered. Ron was quick to respond on FB. He got out here to…read morelook at the table within a week, I picked out the material and boom, within a week it was DONE. I was shocked with how fast and easy it was to get this off my to-do list. Looks great too! can't reccomend enough.

Had a couple of boat seats to be rebuilt, had estimates near $2000 dollars from other shops... Ron…read moregot it done in a week for half the cost! Amazing people to work with, they will defiantly get all of our future business!