Very good service. Nice, knowledgeable, and professional. On time. We got the location wrong, he…read morefound us anyway and got our vehicle hooked up and gone quickly.

So the keys got locked in my flatbed while i was 3 hours from home. Tyler showed up within 5…read moreMinutes and got the door open in under a minute. Very Appreciative!!

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

Great shop with wonderful people. Helped us out when our van's transmission went out and had to be…read morereplaced during our road trip. Fair price and honest work.

Steve and his wife run a great business on the edge of Altoona. It's always hard finding an auto…read morerepair shop that you just trust - After 10 years I can say they have earned our trust. First - they stand by their repairs. Second, their price is their price. Third, they will work with you to do what really needs to be done, what should be done and what would be good to do - so you can make a decision based on your budget and what the car is worth. Finally, they do everything - from oil changes to engine and transmission work - so what ever you need done, they can do it. It's a busy place, so you will need to make an appointment.

I've done business with them for nearly 8 years and could not ask more out of a dealership! Pricing…read moreis fair on everything from service to cost of vehicles. Staff is wonderful and treat you like family! Service department is always very accommodating when I call in for scheduled maintenance on my truck. Could not ask for a better company to work with!

I recently drove 2 1/2 hours (5 hours total) to buy a car that I did not end up purchasing from…read moreChilson's. I had inquired about a 2014 Jeep Grand Cherokee previous to driving to the dealership. I was ready to sign the paperwork and drive it back. I worked with the sales person over the phone initially. We reviewed what was advertised on their site and the auto check report over the phone. The sales person indicated that there was a small amount of damage reported on the autocheck report but it was cosmetic and had been repaired. "Maybe a bird flew into it," is what they said. When I arrived at the dealership I immediately noticed that features in the ad were not on the vehicle. Specifically a tow package and backup camera. The response by the salesperson was that a 3rd party website posted their vehicles and they weren't responsible for the description. Really? If you are selling a product you should make sure your advertisers accurately represent your product. It takes about 2 minutes to update a website. We needed a car so we continued and took the vehicle for a test drive. I asked for the CarFax report. When I returned I noticed an alert on the CarFax report--it said, "Passenger front-damage reported, passenger rear-damage reported, driver front-damage reported, driver rear-damage reported, structural damage reported, air bags deployed." I was in shock after reading this and that I wasn't made aware of this in advance of driving 2 1/2 hours to the dealership. I walked out of the dealership. The salesperson merely said, "Maybe this isn't the car for you." No apology, nothing else. I can't believe I wasted half of a Saturday. Buyer beware of this dealership especially of the currently listed 2014 Jeep Grand Cherokee. I am going to make sure to share my story with as many people as possible in hopes that they can avoid a similar experience.

These guys are great to work with. Very polite very professional and their prices are better then…read moreany other quotes we got in the area. They have a very easy online pay portal so anyone can pay the bill from yourself to someone far away. They will be my go to for towing or body work from here on out!

I have taken our cars to Adams and have had excellent service! Ryan is especially good to work with…read moreregarding his to service my vehicles. He is very responsive, especially by phone. Their team of technicians are great, especially their master mechanic. They also try to save $ with repairs, and suggest lower cost alternatives. I greatly appreciate them!

I was blown away by the professionalism, quick service and kindness of the young man that helped me…read moreyesterday. I had a car problem while driving from Indiana on 94 on a Sunday afternoon. Had to stay at a local Hampton Inn (which was also wonderful btw!) Monday morning I showed up hoping I could get my car looked at that morning as I was trying to get to my sick Dad in Minneapolis. This man fixed my car and was so proficient and fast! I appreciate Adam's very much and highly recommend them.