They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

My story: 10/8/25 I was involved in a MVA in Eau Claire, WI…read more My vehicle was totaled and needed to be towed. I WILL NOT DISCLOSE DETAILS OF THE ACCIDENT HERE ON FACEBOOK! EC PD phoned for an "available" tow from companies on their list, which is standard procedure. EC PD is not to blame for this. Tow truck arrives. Driver asks if we have full coverage insurance. Driver is unable to tell us which tow yard my vehicle will be taken to. Phones his boss. Driver then reports it will be taken to a secure Menards self-storage yard in EC near Alpine Rd. Asks again if we have full coverage. 10/9/25 I had a 3-way call with Progressive Insurance agent and boss/owner of Artic Wolf Towing, Isaiah Prince. I wanted to get my personal belongings out of the vehicle. Isaiah said his driver was out on a tow call to Lacrosse, WI. Won't be back until 6PM. Informed him we would be there at 6PM. Isaiah gives an address of 5566 Christopher Dr EC, which he says is a residential address, to meet up with the driver, who will take us to the storage yard, which requires a PIN to gain entrance to. We arrived at the address as scheduled at 6PM. It is in a housing development. It is a twin home/duplex. Tow company was a no-show. I phoned Isaiah. He says driver had another tow call. This time in Baldwin, WI. Isaiah said they had gone through my vehicle and removed my belongings, which were in a tote outside of this residence. I should take my belongings and leave my spare car keys in the mailbox of this residence, which I did not. I took my belongings and we drove to the Menards storage yard. We were able to get in. Drove through the entire yard. My vehicle was NOT there! Husband calls Isaiah. Where is our vehicle? Isaiah says he doesn't have to disclose the location to us. The vehicle belongs to the insurance company now. Husband informs Isaiah that as long as we have the title, it is our vehicle. And until insurance pays us and gets the title from us, it is still our property. Where is it? This time Isaiah says his driver had a tow call in Menomonie, WI (he told me Baldwin, WI). Isaiah says customers stranded on the side of the road take priority. Husband informed him that we are also customers and this is no way to run a business. Isaiah still would not release the location of our vehicle. Husband tells Isaiah that we will be back at 8AM tomorrow and our vehicle better be there! Isaiah agreed to a time of 9:30AM. 10/10/25 8AM Phoned Progressive Insurance agent and informed him what happened last night. Husband researched Artic Wolf Towing and determined their LLC has only been in effect since 7/7/25. 9:30AM We arrived at 5566 Christopher Dr EC again as scheduled. The tow truck driver was there to meet us in the driveway in a personal vehicle. He was red-faced and embarrassed. Very nice guy and totally apologetic. Too bad he works for an a-hole. We all went to the Menards self-storage yard again. Today our vehicle was there. We were able to thoroughly go through the vehicle and retrieve the remainder of what we wanted out of the vehicle. In summary: Artic Wolf Towing does not have a physical business address, other than a residential address in a housing development, which is in a twin home/duplex. They obtained their LLC in July 2025. This is the most unprofessional business we have ever dealt with. The fact that they refused to disclose the location of where they towed my vehicle to and then went through my personal belongings in my vehicle without my permission is unacceptable and a total invasion of privacy.

"Had a great experience with Arctic Wolf Towing. Evan was my driver and he was excellent--very…read moreknowledgeable and friendly. If you're looking for reliable service in the area, I highly recommend them!

Wonderful experience. April was so helpful and pleasant to talk to. Our vehicle was picked up…read morequickly and carefully. I would definitely recommend them.

The driver was so kind, and was always quick to get back to me. They were also willing to work with…read moreme on the price since my car had been in their lot for a few days. I definitely recommend their services!

Had my Mercedes serviced here several times. They are real down to earth people that truly care…read moreabout getting things done expediently and within budget. They are probably one of the few honest and reliable service shops out there today. I recommend Chippewa Valley Towing and Auto to everyone.

We had Trubilt Collison Center repair a few of our vehicles and every single time they go above and…read morebeyond. They communicate every step of the way. The second you walk in the door to give your keys to James or Tammy you immediately feel like part of the family and know that going forward they will treat your vehicle like their own. There's only one obvious choice for repairs in the Chippewa Valley and it's Trubilt Collision Center.

I asked them to match my color of my suv a bit closer then what they sprayed on it total wrong…read moreshade. They said it would be under their warranty and it would be covered cool. I get there and because its under warranty they were giving me a loaner of theirs but then they tell me I can't use it for work I couldn't take it out of state and I couldn't put very many miles on it. We'll that's just not going to work for someone like me who on average puts between 400-600 miles on a car per day sometimes more so keep in mind that if you need them to warranty anything dont expect to be able to go to work if you work out of state or need to put miles on a car their loaners are bullshit. I will say they did do a good job with the paint ( other then the color matching) and turn around was in a good timely matter but be sure to cheak and make sure your happy with their results before you leave or find someone else 2 stars for my experience with them for that

I had a very frustrating experience with A & A Towing in Eau Claire. When I went to retrieve my…read morevehicle around 2:00-2:15 PM, I asked to inspect it before paying, which I believe is reasonable. I was denied and told I had to pay first before being allowed to see my vehicle. During this interaction, the owner became aggressive and raised his voice when I tried to ask questions, which made the situation uncomfortable. After paying and finally seeing my vehicle, I noticed damage to the front bumper that I do not believe was there before. Because I was not allowed to inspect the vehicle beforehand, I had no way to verify its condition prior to payment.

Called for a tow at 9:00 at night and they responded immediatley and did a great job. Couldn't…read morebe happier.

Very good service. Nice, knowledgeable, and professional. On time. We got the location wrong, he…read morefound us anyway and got our vehicle hooked up and gone quickly.

So the keys got locked in my flatbed while i was 3 hours from home. Tyler showed up within 5…read moreMinutes and got the door open in under a minute. Very Appreciative!!