Good morning. I didn't get the name of the staff who assisted me. He's very nice and very…read moreaccommodating. Thank you. It is nice to talk to someone who is very helpful.

I've visited this particular office a few times and have never had an issue. Those employees…read morehelping me always treated me well & helped with exactly what I needed. They were courteous, kind and patient. The biggest issue is the large amount of traffic coming into the office & parking. However, today I suffered none of that. Office was quiet with few people & one little girl maybe 3 years old was speaking to everyone who walked in. Just so precious & quite possibly the only person today that some would have been kind to them. I'm thankful. I'll add it's clean inside and the parking lot is also clean and maintained.

Government offices can get such a bad reputation. Long lines, unfriendly service, cold environment…read more So you can imagine my surprise when I pulled up to a pretty nice building with a nice parking lot about 45min before closing in a Friday. I walked through the front door and had to check my bags for security before going through a metal detector. The security guards were so nice and explained what you needed to do and where to go. I went over to the kiosks after, got a number and took a seat. They have all of the numbers on the tv screen in front so you can see your number while they announce it on the loud speaker. They also have different Halls names after Carolina sports teams to make the place feel more personal. My number was called and I went to my assigned window. The woman who helped me was so nice and efficient. I was in and out in just over five minutes. Then in less than a week, I got what I needed in the mail. This office was the opposite of everything I thought it would be...so incredibly efficient, nice and a good experience!

I will say, all the employees and even the security guards were very pleasant and efficient. They…read moreanswered any questions they could and even helped out the Spanish speaking people as well. I arrived early around 11:50am for my 12:10pm appointment and I did not get seen until 2:05pm. I just needed a new ss card so from the time I was called, sat seen and left, it was less than 2 min. At 2:07pm I was walking out the door. Apparently they were dealing with a Government shut down so a lot of things they were not able to access and a lot of people had to leave because they were not going to be able to be given any information. Also, they do NOT take walk-ins. An APPOINTMENT ONLINE MUST BE MADE!

Do not come in here unless you have an appointment already or can take care of your need online. I…read morewaited to be told to schedule an appointment.

Reps are usually despicably nasty , rude & DISMISSIVE!!! I sat there an hour and a half and their…read morerep names CHRIS was as rude and NASTY as they come !!!!! I walked away from him and he began BLAMING me for his NASTY BEHAVIOR!!! I'm certain he was trying to cover his behind!! He also began berating me and blaming me again for his less than stellar behavior toy carer!!! Twas also noty first time having unprofessional and dismissive encounters with this man at social security as well as over the phone!!! Lots of their reps there are SO NASTY that I don't recommend this location!!! Their supervisors generally DEFEND THEIR NASTY BEHAVIORS as well!!!!! I had one of my deposits go missing back in February of 2021 and it was never deposited by social security!!! Visited here to straighten it out and they have done nothing all these years !!! Awful!!!!!!!

Had an excellent experience at this office. I want to congratulate everyone! And let everyone know…read morethat I had an appointment Monday 04/11/22 and I was earlier. Hesitated to enter the building, but it was cold outside. From the man outside, (can't remember his name) the security personnel, the officer, the lady helping out the kiosks, and the person that assists me with my application, were all amazing! I left the building at 2:22.

Who else like myself hate going to the DMV?…read more I must say this was the best professional service I have gotten while going to Motor Vehicles. After waiting nearly 10 days for an appointment today was the day. As a new resident here in NC I'm not too familiar with directions yet, so I went on and put the name of the place in the gps. Come to find out there was one near my area. When I get there my appointment was at 1:30 Pm so I was on time. Easy access to find parking. When I go inside there is an armed security guard, by the entrance, there was a line with about 15 ppl ahead of me but the line was moving quick. They called the people that had an appointment to the front of the line. I was up next. The older white lady did not grab her name took care of me. She was very polite and informative. When I hand her my documents come to find out I went to the wrong DMV. She quickly took actions into finding out if she can help me or not and she did. Took my documents to checking everything made sure everything was alright. There was also an African American guy next to her, he seems to be the one in charge he was helping ppl fast on the line and very professional. I waited about 20 minutes to get called. I went to the booth number 11. Was a nice lady will soon updated it and get her name the teller. She was calm, nice, and very helpful. Help me with my license and transfer. I'll give this place 5 more stars if I can I'm really happy to know we have a professional DMV in my area.

Absolute worst DMV I have ever dealt with…read more Unadvertised, unknown fees everywhere. I switched Insurance companies and I guess I was supposed to Notify them???? Even though I do not see that written anywhere. IF THE CARS ARE INSURED, THEY'RE INSURED. why do I have to tell them of a change??? I proved my insurance NEVER lapsed, but they dont care... PAY UP I got hit with penalties and fees on three vehicles..... almost $200 The whole DMV is a ponzi scheme SO GLAD I MOVED OUT OF THAT HELL HOLE

If you book an appointment your business will go very efficiently and quickly! I walked into a hugh…read morewaiting room packed with people. I managed the check in quick very easily and took my number to sit down and wait for what I imagined would be a couple of hours. Within 2 minutes my number was called. I couldn't believe it! The agent was very helpful and knowledgeable. This was a totally productive visit. I was actually done with my appointment before I was scheduled to begin! Make an appointment people!

Very rude person I spoke to I have been waiting almost 4 years for disability. I'm so tired of this…read moreoffice treating me the way they have.He tried to over talk me and then he hung up on me he was very ugly acting I'm so tired of people being so mean

Schedule an appointment for fastest service! I scheduled a 7:00 am appointment and had all my…read morerequired documents. At 7:11am, I was walking to my car. All finished. There was a line for people without an appointment but as I walked out most people in line were being assisted. Coming early seemed to help move the line along.

I came here to get some paperwork updated and didn't have too long of a wait. There were probably…read moreabout 15 people ahead of me and the line moved fairly quickly. There was only 1 person helping everyone for about 40 minutes. It was weird because 2 ladies were sitting behind the counter just talking and laughing but not taking any customers. I wasn't sure if they were on lunch or what but it was a bit odd. Even still the line moved pretty smoothly and I was able to get my things done in about 90 minutes or so.

Team was super helpful and quick. Get there early before they open without an appointment and…read moreyou're good. Have your documents ready

I especially recommend it for commercial drivers. I was in and out of there in less than an hour…read more I'm new to this city. But all was well.

I went here to get a Transfer of Title done and when I arrived, the line was out of the door. The…read moreoffice is very small once you're inside and not setup very well. There is a section for license plates and then everything else dealing with titles. The line crept along at a moderate pace and after 45 minutes waiting, I was finally at the window. The staff was pleasant enough but I could tell she didn't want to be there anymore than I did. It's hard to understand what they're saying because they're behind a plexiglass divider. If you're the type of person that doesn't carry cash make sure you have $7 for notary because they don't take any other form of payment. I had to use the ATM and it cost me $3. I know most DMV and License Plate Agencies get bad reviews, yet this wasn't that bad.

Been to the Indian train DMV and was almost packed with slow service. The ladies that work there…read moredon't seem to care about how they treat you. Then I found out about this location. Been here 3 times in the last year and was almost short lines and quick service. Definitely my favorite DMV to go to.