Let me start out by saying I have had a bad exerience once before by this company. He didn't fix my…read morewasher and then ghosted me. I bought a new Whirlpool washer from Lowes and I purchased a Service Agreement. One year and a month in my washer broke. I called Lowes and they dispatched a service company, Jax Appliance Repair. I thought, her we go again! He showed up for the appointment, diagnosed the problem and ordered the part. He called the following Wednesday and told me the part was in and he could install it on Friday. He no called, no showed me, and would not respond to my texts or phone calls. Two weeks later, I am starting over with a new guy because Assurant told me he closed the ticket to indicate it was complete. Still no call. So tomorrow a new company is coming and I hope we get a good result. So far I have spent $130 on laundry servces, It's rediculous in this day and age with the communication we have to not reach out to your customers. BAD BAD BAD, stay away!!

Horrible horrible service. Took forever and even broke our washer I believe on purpose and had to…read moreget another company to fix it. The new company said he didn't repair correctly and they had to reorder parts.

My family's washer went out, so we called the company, and not only did they not fix the washer,…read morebut they had to reschedule multiple times because they6 claimed they didn't have the necessary parts. When they finally came out and worked on the machine, they claimed that they still didn't have the part. Getting updates was like pulling teeth so we had to give up. Do yourselves a favor and find a different company

From the owner: FX Pro Appliance Repair, we specialize in fast, reliable, and affordable repair services for all…read moremajor household appliances. Whether it’s your refrigerator, washer, dryer, oven, or dishwasher, our technicians have the experience and tools to get the job done right. We proudly serve homeowners and renters across Jacksonville and surrounding areas, offering same-day or next-day service based on your availability. Customer satisfaction is our top priority, we stand behind our work with honest diagnostics, fair pricing, and clear communication every step of the way. Call or message us today to schedule your service, we’ll have your appliances running like new in no time!

1. On time 2. Very fair price…read more3. Installed new Microwave that had some internal problems they fixed no xtra charge. 4. Owner of company came with his employee ment much to me! 5. Took away old microwave. 6. Very knowledgeable. Highly Recommend them

Technician did make the requested repair and allowed me a few minutes to clean under the appliance,…read morewhich I appreciated. The problem was that a follow-up visit was required (tech accidentally left something disconnected) and they never showed the day we expected them. It took them 2 days to show up resulting in a warm frig and food loss $$$. He never looked for the problem, just checked the temp and declared it "working fine"! Since they only accept cash or check, we had little leverage to get a refund. Essentially, this is a very "old school" man working with a younger technician who actually does the work. George S. can be gruff, grumpy, forgetful and can't be bothered with this new-fangled "customer service" stuff. We will no longer work with vendors who do not accept debit or credit cards. Finally repaired by a different company.

Great work as always! They have helped with quite a few projects. Definitely recommendread more

First class. Vlad arrived on time and I was impressed that he and his coworker took the time to…read morecover their shoes before coming in. Vlad went straight to correcting the problem after I told him the symptoms. He was very professional in his explanation's of what the problem was and how he could fix it. Great service great cost. Will highly recommend anyone.

Great people, great service! Got service So fast, Christy was so nice to set up appt, Troy was here…read moreon time, was very thorough and honest about the issues. I had other companies come out and tell me All kinds of things that I knew were not true, and Troy was honest about what we needed and we are grateful!! I encourage you to use ACE!

They installed a new unit in our attic. It was installed improperly from the very beginning . It…read morealso had a leak in the freon line and never cooled . They kept saying it was just the smart thermostat adjusting .. We asked for anew thermostat 4 months later . A Freon leak was discovered. A few months later it flooded my attic from poor insulation and bad back flow switch. They would not stand behind the purchase or installation. It also had faulty coils in the first few months and yet again less than a year later . Never heard from them . I called the city and they never had the unit and installation permitted .. Very undependable unfortunate experience.. .

Great service. prompt call. worked hard. had the parts on hand. courteous pleasant service. washer…read moreworks great now.

From the owner: 30+ Years of experience. Excellent service at affordable prices. Service most major brands…read more Warranty on every repair.

Not only did they respond in a timely manner, but Jason did an excellent job repairing both my…read moredishwasher after a mouse ate the wires, and my Samsung washer who's balance rods were no longer working. I highly recommend their services​

Honest, punctual and reasonably priced. You can't beat that! I've already referred them to family.read more

Denis was very quick to respond to my Yelp inquiry, was able to diagnose with photos, ordered and…read morereceived part in less time than he quoted, and arrived when he said he would. He completed the job in 10 minutes and the price was at least half of my other estimates! Thank you Denis.

Very nice people will bend over backwards to help Very fair…read moreon prices thank you for being so conscientious Sandra Faircloth