My Mother (Mary B) who's 86 has never been more satisfied with not only the beautiful work that…read morewas done on her teeth but also with the comfort and ease she felt with the doc and his staff. My Mom 100% recommends Dr Carpenter for all dental needs. She was totally pain free.

Was recommended by a friend to use Dr. Carpenter. This was…read morea very pleasant experience today when I had my first visit. Everyone was very professional and caring. Highly recommended Dr. Carpenter to be your caretaker of your Smile.

My husband and I along with all of our adult children have made the switch to Dr. Smith over the…read morepast 2 years. As we have aged, we each developed our own dental concerns that we wanted to address. We researched and listened to friends to find someone who was up to date on the latest techniques and training and also willing to educate us. We found Dr. Joel Lane Smith and his friendly and knowledgable staff to be exactly what we wanted. He is a great asset to not only his patients but to the Dental community in Southeast Texas.

Dr. Smith and his staff went out of their way to make my experience in their office as pleasant as…read morepossible Everytime I was there. I had 6 caps done on my front teeth and they transformed my smile.

They were top notch from the front office booking my appointment and helping my find my loss keys!…read moreThen I had to have my teeth cleaned and the care and time they took was amazing. The dentist listened to my concerns and made sure my appointment was pain free.

Went there a few months ago right before my heart surgery. I wasn't expecting issues, maybe a few…read morecavities. But when I was examined by the dentist there he wanted to pull 9 of my teeth! Well needless to say i was devastated. Well he sent me tp a specialist in Houston for a second opinion, Well that doctor said he would be able to save my teeth!! Everyone of them. They would need work but they would and could be saved!! Well when I came back to dowlen dentist office to give him the news from the office he sent me to. He told me, that ge stood by his first diagnosis which was to still pull my 9 teeth!! What kind of dentist wants to pull 9 teeth from anyone let alone a woman who he now knows the teeth can be saved!! I recommend that no one ever go to his office! What a terrible doctor!! What a horrible experience!! No compassion. He didn't even follow up with the specialist he sentenced too! Insane!! Don't go there!! RUN FROM THAT OFFICE IMMEDIATELY!!

I took my son to Dr Caldwell office. I will never go back there again because I experience passive…read moreaggressive racism. He also told me to put a sock in my child's mouth. Also his workers were gossiping and then he told me my son will have teeth just like me. I have talked to a couple people that's African American that I know of and they even drive to warn me about going to Dr Caldwell's office and I didn't believe him but now I do. I will never go there again.

This was our first visit here with our 6 year old. We just moved back to the East Texas area and my…read morewife found this place that has really high ratings for children's dentistry. I can see why after visiting the office! There are TV's playing children's movies and the office is decorated with stuffed animals and other things geared toward making children at ease. They do a very good job with children! They made us feel very comfortable and the dental assistant was really great with him! He wasn't nervous at all and really liked the assistant and the dentist that came to give him a look over. All very nice people, so we'll be bringing him back here for his check ups and dental work!

I'm surprised there are no reviews yet for this clinic. Some background about me: I am terrified of…read moreneedles/shots and getting dental work and I am still giving them a 5 star review- that shows you how well they took care of me here. My dentist was so gentle and reassuring and took the time to explain the treatment and answer any questions I had. He had a very caring demeanor and this is probably the first dental experience I've had where I wasn't terrified haha.. On top of that their prices are very reasonable, If you are anything like me and going to the dentist gives you anxiety , go here, trust me.

I had all my upper teeth pulled in July to get upper dentures. It's now January and I have no we'll…read morefitting dentures. They have made 5 pair none of which fit well with the exception of one that had brown gums looking as if I had a gum disease. All they needed to do was remake that pair in the correct color. Instead they made totally new one that are very painful and don't fit.

If I could give zero stars , I would. I made an appointment last night for today.I get to the…read moreemployment on time and they tell me that I didn't confirm the appointment that I just made last night. I have a severe tooth infection.It is a Friday Memorial Day is Monday.I can't be seen until Tuesday.I'm sitting in the parking lot still before my appointment.Time balling my eyes out. I don't know how this business is ran , but they just let me walk out the door and i'm fixing to spend thousands of dollars on my mouth , i'm disgusted8

Very personable, great experience Everyone their is so nice and and Dr Citrano is the bestread more

Love this office and the staff. The Dentist is fantastic- never been hurt while they were doing a…read moreprocedure, They communicate well, everyone is nice a friendly. The office is clean and I recommend to all!

Cierra, Vanessa and Dr. Castillo were amazing! Very kind, patient and gentle. Great customer…read moreservice from start to finish! Support a local practice instead shipped in dentist like Aspen! Thanks for a comforting experience!

Two years ago my crown fell out after 20 yrs. Called my insurance carrier for Dentist in my area…read more After several calls to these on their network, no one would take my insurance. I received a verbal agreement from my insurance carrier to go outside network and they would pay for costs. Found Southern Oaks on Calder. Talked and went in an got verbal assurances that the costs would be covered by my insurance and all I would pay would be an initial cost of $39.00, I agreed, set up an appointment, paired my $39 dollars on Credit card. Can in got prep work done and a Temporary crown, about 7 days later got call came in and had Crown installed and left. That was August 2022!! Today August 29th 2024 I received a RED letter invoice stating that I owed $ 483.60 and had 30 days to pay it, or it would got to collection agency. It was Friday around 3:45 pm, tried to call them and no one answered, left a message. Called United Healthcare told them what happened, the woman called their accounting office, the 3 of us talked and that's when I found out about the outstanding amount that was not paid and now it was too late for me to dispute or appeal why the cost was not paid. The agent said she would call me back Tuesday after Labor day, and we would both call the Dental office. Tuesday we called on a three way call and talked to Brittany. Brittany informed us that they had problems with the staff their and records were misplaced due to the staff they had at the time. And that's why I got the bill. I told her that was their fault and now nothing can be done because it's been too years and their no way for an appeal or a way to correct their mistakes. Brittany said she had to get with the staff and get back to us. The insurance agent said she would follow up with me on that Friday Sept 6th 2024 to see if they got back to me. About 10 minutes later, Brittany called back stating that for some reason they don't know why that I called their office on Sept 17th of 2022 and I was informed them of the outstanding bill. I questioned her about why would I call if I had no problems to speak of, which she had no answer, as if I caught her in a lie. Then why did I never receive a billing invoice, with that Brittany made an excuse to talk to the staff again My question to myself was waiting didn't Brittany say that there was a mess up with their records and now Brittany is saying they informed me on a fictitious call I made, and why then did they not send out a bill then?? What the day after I called allegedly called you was the day your records magically got messed up? Went to Better Business Bureau to file complaint and their was already someone else complaining about the same thing, checked their reviews on Yelp and found another person complaining about the same thing. Seems that this must be a common Accuracy with Southern Oaks Dental on Calder. As if they would rather get the entire payment from their clients then take discounted payments from insurance company.