Was recommended by a friend to use Dr. Carpenter. This was…read morea very pleasant experience today when I had my first visit. Everyone was very professional and caring. Highly recommended Dr. Carpenter to be your caretaker of your Smile.

My Mother (Mary B) who's 86 has never been more satisfied with not only the beautiful work that…read morewas done on her teeth but also with the comfort and ease she felt with the doc and his staff. My Mom 100% recommends Dr Carpenter for all dental needs. She was totally pain free.

My husband and I along with all of our adult children have made the switch to Dr. Smith over the…read morepast 2 years. As we have aged, we each developed our own dental concerns that we wanted to address. We researched and listened to friends to find someone who was up to date on the latest techniques and training and also willing to educate us. We found Dr. Joel Lane Smith and his friendly and knowledgable staff to be exactly what we wanted. He is a great asset to not only his patients but to the Dental community in Southeast Texas.

Dr. Smith and his staff went out of their way to make my experience in their office as pleasant as…read morepossible Everytime I was there. I had 6 caps done on my front teeth and they transformed my smile.

Went there a few months ago right before my heart surgery. I wasn't expecting issues, maybe a few…read morecavities. But when I was examined by the dentist there he wanted to pull 9 of my teeth! Well needless to say i was devastated. Well he sent me tp a specialist in Houston for a second opinion, Well that doctor said he would be able to save my teeth!! Everyone of them. They would need work but they would and could be saved!! Well when I came back to dowlen dentist office to give him the news from the office he sent me to. He told me, that ge stood by his first diagnosis which was to still pull my 9 teeth!! What kind of dentist wants to pull 9 teeth from anyone let alone a woman who he now knows the teeth can be saved!! I recommend that no one ever go to his office! What a terrible doctor!! What a horrible experience!! No compassion. He didn't even follow up with the specialist he sentenced too! Insane!! Don't go there!! RUN FROM THAT OFFICE IMMEDIATELY!!

From the owner: At Dowlen Oaks Dental, our skilled team is dedicated to providing unmatched dental care to patients…read moreof all ages throughout Beaumont, Port Arthur, Orange, Lumberton, and beyond. With over 12 years of experience, our dentists have built a reputation for honest, reliable, and compassionate solutions that genuinely make an impact on your oral health--customizing every treatment to your unique needs, goals, and dental history.

I'm surprised there are no reviews yet for this clinic. Some background about me: I am terrified of…read moreneedles/shots and getting dental work and I am still giving them a 5 star review- that shows you how well they took care of me here. My dentist was so gentle and reassuring and took the time to explain the treatment and answer any questions I had. He had a very caring demeanor and this is probably the first dental experience I've had where I wasn't terrified haha.. On top of that their prices are very reasonable, If you are anything like me and going to the dentist gives you anxiety , go here, trust me.

If I could give zero stars , I would. I made an appointment last night for today.I get to the…read moreemployment on time and they tell me that I didn't confirm the appointment that I just made last night. I have a severe tooth infection.It is a Friday Memorial Day is Monday.I can't be seen until Tuesday.I'm sitting in the parking lot still before my appointment.Time balling my eyes out. I don't know how this business is ran , but they just let me walk out the door and i'm fixing to spend thousands of dollars on my mouth , i'm disgusted8

I had all my upper teeth pulled in July to get upper dentures. It's now January and I have no we'll…read morefitting dentures. They have made 5 pair none of which fit well with the exception of one that had brown gums looking as if I had a gum disease. All they needed to do was remake that pair in the correct color. Instead they made totally new one that are very painful and don't fit.

Very personable, great experience Everyone their is so nice and and Dr Citrano is the bestread more

Love this office and the staff. The Dentist is fantastic- never been hurt while they were doing a…read moreprocedure, They communicate well, everyone is nice a friendly. The office is clean and I recommend to all!

Two years ago my crown fell out after 20 yrs. Called my insurance carrier for Dentist in my area…read more After several calls to these on their network, no one would take my insurance. I received a verbal agreement from my insurance carrier to go outside network and they would pay for costs. Found Southern Oaks on Calder. Talked and went in an got verbal assurances that the costs would be covered by my insurance and all I would pay would be an initial cost of $39.00, I agreed, set up an appointment, paired my $39 dollars on Credit card. Can in got prep work done and a Temporary crown, about 7 days later got call came in and had Crown installed and left. That was August 2022!! Today August 29th 2024 I received a RED letter invoice stating that I owed $ 483.60 and had 30 days to pay it, or it would got to collection agency. It was Friday around 3:45 pm, tried to call them and no one answered, left a message. Called United Healthcare told them what happened, the woman called their accounting office, the 3 of us talked and that's when I found out about the outstanding amount that was not paid and now it was too late for me to dispute or appeal why the cost was not paid. The agent said she would call me back Tuesday after Labor day, and we would both call the Dental office. Tuesday we called on a three way call and talked to Brittany. Brittany informed us that they had problems with the staff their and records were misplaced due to the staff they had at the time. And that's why I got the bill. I told her that was their fault and now nothing can be done because it's been too years and their no way for an appeal or a way to correct their mistakes. Brittany said she had to get with the staff and get back to us. The insurance agent said she would follow up with me on that Friday Sept 6th 2024 to see if they got back to me. About 10 minutes later, Brittany called back stating that for some reason they don't know why that I called their office on Sept 17th of 2022 and I was informed them of the outstanding bill. I questioned her about why would I call if I had no problems to speak of, which she had no answer, as if I caught her in a lie. Then why did I never receive a billing invoice, with that Brittany made an excuse to talk to the staff again My question to myself was waiting didn't Brittany say that there was a mess up with their records and now Brittany is saying they informed me on a fictitious call I made, and why then did they not send out a bill then?? What the day after I called allegedly called you was the day your records magically got messed up? Went to Better Business Bureau to file complaint and their was already someone else complaining about the same thing, checked their reviews on Yelp and found another person complaining about the same thing. Seems that this must be a common Accuracy with Southern Oaks Dental on Calder. As if they would rather get the entire payment from their clients then take discounted payments from insurance company.

I will never be returning to Southern Oaks and it's unfortunate because the orthodontist the nurses…read moreand dentists we've worked with are incredible. It's the office staff that needs serious help. They gave me an entire work up of the dental work I would need, with prices included for each thing only to tell me later that they made a mistake and I actually owed significantly more than I was first told. They made a mistake, but I had to pay for it and when I cried because I found out about the mistake I was told by their staff to calm down. I tried to look past that and thought, "Well everyone makes mistakes." This was last year around June and then literally today, I had an appointment that I booked two weeks ago and I made it very clear I would need to know a cost of the appointment BEFORE I went and I called several times to reiterate that, and every time I was told I would be called the Friday before with that information. The only call I got was to tell me some info was wrong, I corrected it and was told they would call me before the end of the day and did they? You guessed it, they did not. It's ridiculous that I could predict that they would fall down on the job and continue to have insensitivity towards patients. Needless to say my whole family is now looking for another practice.

Great experience all around! I had some trepidation about going to the dentist after having seen…read morethe lack of safety measures at a well known hospital in Houston. What a nice surprise to find that this office is on top of it and then some! You can tell they've got protocols in place, and I even learned that additional equipment was purchased just to make sure patient and staff are safe.To go the extra mile really tells me a lot. Not only that, my family felt comfortable with Dr. Suh and the staff. They treat you like their own, so I know we're in great hands. Kudos to all of you for making this a safe and welcoming place for my family and all the patients! I wished more places were like this, so thank you Dr. Suh, Brenda, Wendi, Kym, Sheila, and Daniel!

I have long looked for a dentist that can provide this type of care and attention to my oral…read morehealth. I have always had good teeth, but as I've gotten older I have needed some dental work. Little did I know there was so many advancements in the Dental industry. I can not only get a CROWN in ONE VISIT I can also get it done WITHOUT a SHOT/NEEDLE! Dr Suh not only uses the best materials & technology available, her staff is very kind & professional. Highly recommended!