Took my 2008 Acura TL in for repair on one of the leather seats. They were able to match the color…read moreand style of the leather perfectly. For no additional charge, they also added padding to the other seat to help form it back to it's original look and fixed the power seats which were really noisy. Now they are as quiet as new. They did a great job and went above and beyond what was expected. I will definitely be back.

I had a positive initial visit and the front office staff was very kind. I later sent a detailed…read morerequest for an estimate, followed up, and was told it had been printed and given directly to the owner. After several weeks I never received any response or acknowledgment, so I decided not to pursue the work. I was potentially considering spending five figures with the shop, and if I can't rely on clear communication from the owner before even receiving a proper estimate, I wouldn't feel comfortable trusting the process with that amount of money.

Worst mechanic shop ever. They did work on my vehicle without even asking for permission first,…read morethen charged me $100 just to put the battery plate and battery back in. Completely unprofessional and unacceptable. I do not recommend this shop to anyone.

i had my brake pads replaced on my truck,rotors turned,a week later brakes started squealing,wrong…read morepads,they replaced them.then i had them replace the electric window actuator on the drivers door.they didnt put the door panel back on right,its rattled ever since.the last time,and final,they replaced my water pump,2 hours later,i noticed coolant leaking from somewhere,i opened the hood and saw they didnt tighten the upper radiator hose clamps.this place is clean,fast,way overpriced,and their work is halfass,ill never go back

Walmart blew an alternator fuse during a battery replacement and I took the car here to get that…read morefixed. They did fix that issue. However, they also unplugged the electrical radiator fan because it was draining the battery by not shutting off when the car was turned off. That seemed crazy to me, but they're the professionals, so I went along with it. Sure enough, the car overheated. I still cannot believe that a professional shop thought that unplugging the fan was a good move. They fixed the issue I brought it in for, but made another issue far worse in the process and when I called about it, they made excuses. I was already getting reimbursed from Walmart for the repairs caused by their tech, otherwise I would have pursued it with this shop further. But I definitely won't let them touch any my cars in the future.

They are the best! I was stuck in Abilene and got an over priced estimate from Pep Boys of over…read more$1300 for my brakes NOT to get fixed! They did the job perfectly for $850 and got us back on the road ASAP! I'd recommend them for anyone traveling or local; fantastic work and courteous overall interaction!

I could not be happier with my entire experience at Jerry's!! I will never purchase automotive…read moreservices or trailers any where else! Talk about walking in a customer and leaving feeling like family...his service with a smile, handshake is our bond kind of business is hard to find these days. I cannot recommend him enough!

Took my car in to repair a faulty blinker switch, which was done. About a week later while i was…read moremaking a turn the airbag sensor cable came out from within the steering column popped out and broke due to the mechanic not putting the steering column back togther correctly. When i was able to bring the car back in the mechanic refused to fix his mistake, and tried to say i'd taken apart my steering column and broken something. I will not be using this mechanic again nor would i refer this mechanic to anyone.

As the spouse of someone who works here, I give the company 5's…read more My husband really likes working here, and enjoys the fact that it is a Christian based workplace. The one owner I know in the dealership is so nice. Yes Vic. I am talking about you. The few people from the home office I have dealt with are friendly and helpful. The Managers and Supervisors in the Abilene location are good people too. Abilene has a NEW location and building, and it is awesome! Huge! Beautiful! Inviting! Inside the main sales area sit the original CW truck, and another older work truck that has also been renovated. Mechanics. Can you say "Aah! Air conditioning in the shop!"? Huge ceiling fans to circulate the air! Nice break room with a tv included. And more! This new Lone Star Truck Company building is their pilot shop. They are now working on their 2nd new shop in... This place is more convenient for truckers to stop in at since it is right off highway 20 and FM 600. Oh, you want to check it out? Well! October 26, 2017 is the company grand opening to the public. 4-8PM. There will be food, freebies, and even face painting and more for the kiddos! Come on out and see the business and meet all the wonderful people that make this place so great! Apply for a job! Get your big rig scheduled for a tuneup AND a wash! I will definitely be checking in at the grand opening, and sharing more photos. "Until then, this is Bratgirl signing off good buddies!"

Had the guy fix a noise on my car, he gave me my car back in two hrs, i drove it and told him the…read morenoise is still there, he said "well thats something else!" What!!!!!i was so confused i brought the car to him for the noise...whatever he said he fixed, the next mechanic said i had factory parts on my vehicle, nothing had been changed, the next mechanic also said what this mechanic said he did, theres no way my car could have been ready in 2 hrs, i really need my $600 back, im tempted to go out there with a picket sign that says buyer beware...wish i could rate less than 1

These guys are absolutely outstanding! We were traveling from far West New Mexico to far East…read moreTexas and the turbo on our truck bit the dust while pulling our 5th Wheel. We didn't know this area at all but coasted in to this town and limped it to the only shop we could find on that side of the highway. They quickly diagnosed the problem, gave us an ETA on parts and a general idea of cost. They had it repaired and out the door on the day they said they would and even kept an eye on the 5th Wheel while it was parked on their lot while they waited for parts. I HIGHLY recommend this shop. I wish all shops I have been to over my lifetime were this good.

Save time and trouble and avoid this place. They had Mt car 10 days and just now saying they have…read moreno time to look for parts but I could. I have children I don't have time and I'm no mechanic. 2nd I told them I'd take it to Fulgham instead Cody is an asshole and told me to " take it to someone who knew what they were doing " I wanted to love this place because its in town and convenient but I'll never turn my back on Fulgham automotive ever again. Cody said he also hired new mechanic's so therefore he has no time to do his job.

broke down in abilene on a cross country trip. transmission leaking oil. made the mistake of…read moregoing to the dealership, dodge, in clyde. terrible service and nothing fixed. after a week i gave up and at the suggestion of an airforce airman went to "my mechanic" in abilene. met brodie and kody. absolutely great people. their entire staff were exceptional. troubleshot the vehicle, identified the problem in one day got the vehicle in operation and arranged the storage and shipment of it to my home address. couldn't ask for any better service. thanks to them for all the help.

I called last week and was told they could replace my bumper on Monday at 1 PM. I arrived at 12:45…read morePM. They took my truck in at 1 PM and they finished at 1:45 PM. The time it took I watched an office working like a very well oiled machine. The owner and staff knew their products and prices without consulting lists or manuals. This, to me, shows a professionalism that is rarely found in businesses today. THIS is why I return to this business with every truck I buy. Thak you Chad and staff for doing what ya'll do.

I went in yesterday to get an estimate. Nobody was behind the counter. I waited. People were in…read morean office talking, noticed me and ignored me. I waited for a little while, then finally left without getting any assistance. Fortunately, there are other places in town where I can spend my money.