I came to Capitol Printing and Copying after they were recommended to me. I needed to make copies…read moreof my college diploma and nursing license to send to my family overseas. The staff were able to help me quickly, and I was in and out within 5 minutes. The copies came out high-quality and the price I paid was very reasonable.

I've been going here for months now for flyer and booklet printing for my company. Hundreds of…read moreflyers and hundreds of booklets ready for us every other month with quick turnaround times and great quality! Nishu was super helpful the first time in helping determine the best paper for the booklets and flyers for the best packaged price. He's always super responsive via email as well to receive our orders and communicate pickups!

My mom has been ordering business cards from Duong Sang for over 10 years now and she has always…read morehad nothing but really nice things to say about their service! She just put in an order for 10,000 business cards on Saturday and we were able to pick them up Monday morning! The owners are both very lovely and always hard working. The quality of the printing and paper are also always very good for the price. Definitely do check them out if you ever have any printing needs!

My business cards and invoices have been on time or ever earlier than expected. The owner even…read morestood open after hours to wait for me pick up my order.

Rude customer service and pressure customers to buy their shipping materials. Giving false…read moreinformation such as you can't ship in that box etc Stay away!

Big yikes. I would avoid this store at all costs, understand the workers are just doing their jobs…read morebut it really didn't make sense to me that I had two returns that clearly stated no box or label needed. I just needed to scan the QR code and my return would be processed but when they scanned my QR code they said I needed a box to ship it in. It didn't make sense at all... I had to pay $20 out of pocket just to ship my items back that clearly said NO BOX or LABEL needed. Also guy next to me was processing Amazon return and one of his boxes needed to be taped up... they charge you FOR TAPE. insane.

Big Ink has been incredible to work with. I've come to them multiple times with tight deadlines,…read moreand they consistently deliver high-quality results every time. Their team is exceptionally talented, reliable, and easy to work with. I've trusted them for over four years now, and they've never let me down. They're also very cost-effective, which makes them an even better partner. Highly recommend Big Ink for any printing needs--thank you for always delivering!

I came to Big Ink to do small (50-200) batches of zines in 2023, and became a loyal customer. They…read moreprovided personal service, a competitive price (even with the big services) and good turnaround. Worth coming to when you need a pro-quality job for projects personal or business. First, you get personal service. Each time I have personal contact with the person doing the job, and over the years I get to know the staff. I also got great advice on formatting that made my work better. The staff knows graphic arts. Secondly, the quality is good. I've had people comment on the quality of the prints I've sent them. They have LOTS of options for your work and can work with you to find what works for you. Squared backs? Metallic Inks? Third, you get to support a local business that gets to know you - and they have a reputation among their customers that brings them big jobs. You want to get your booklets made by people who've done jobs for big names and your neighbors? That's these folks. I've found the turnaround time pretty good. If you're on a tight schedule be sure to check in on your needs and schedule. My stuff isn't on a tight timeline, so I'm just "do it whenever" and I usually get it in 2-4 days. But I've also seen them work on critical orders with speed. Worth supporting. For extra fun, ask them about the equipment they have, they've got some pretty hardcore printing setups. You'll learn a few things. Oh and if you're hungry the area has restaurants, so if you're waiting or just got an order, go get something to eat.

Admittedly, I went in here knowing almost nothing about sending anything…read more That said, the person who helped me knew everything, offered me what I needed before I knew I needed it, and had me out of there before the rest of my group had even made it into the store. I can't speak to the value because my thing was prepaid (I was doing a trade-in of an old laptop). I would not mind coming here again and would recommend!

When I enter the FedEx Office he welcome me and asked me is their anything that he could help me…read morewith .

I would give 0 stars if I could. I visited this UPS Store on…read more10/6 around 6 PM and witnessed incredibly unprofessional behavior from the two women working there. They refused to release a package to a customer because the name on the shipment didn't match the customer's ID exactly -- it was addressed to a nickname. While I understand policies are in place for security reasons, the way they handled the situation was unacceptable from the start. Rather than calmly explaining the policy, both employees spoke with immediate attitude, saying "We're not releasing anything if the name doesn't match." When the customer tried to explain, they responded with sarcastic remarks, refused to help further, and told her to "come back tomorrow at 8 AM" to speak with someone else. Only after repeated requests did they reluctantly attempt a call to the employee who had confirmed the package's arrival -- but even that was done with visible annoyance. When the customer asked for UPS's number to file a complaint, one employee told her to "Google it," while the other finally gave in and provided the number -- making sure it wasn't their store number. After the customer left, both employees continued speaking negatively about her in front of others in the store, saying they "would've given it to her if she didn't have an attitude" -- completely ignoring the fact that their tone started the entire conflict. To be clear: this wasn't my package or issue, but witnessing this level of disrespect toward a customer was disturbing. The situation could've been handled professionally and respectfully -- instead, it was made worse by rude, dismissive behavior.

I always walk in & common curtesy is to greet the person you are talking to, but it never fails…read morewhen I get Daniel & say hi, he never greets back & doesn't say a word. He just stands there & looks like he hates everyone. No one should work in customer service unless they have manners.

Fast service, easy to deal with, don't order anything online. Online come in and have them print…read moreyou out a sample. They do everything from tablecloths to banners. Go to them for all your business needs in the South Bay. Definitely worth a visit.

Excellent experience! Formally Copyland. They handle all my invoices and business cards…read more Fast service good value here.

Nick is the best, understands customer service and quality. I get blueprints printed here.read more

Best in town. Great customer service, fast turnaround on my project. I highly recommend using South…read moreBay Reprographics.

Came in to the UPS store to make a return. My package was pre-labeled before coming in to save me…read moresome time. I was greeted by the employees upon entering the store so it was nice to be acknowledged. Gave my package to the employee and he printed out my receipt for my records. Value was great as return shipping was covered by company I was returning to. This UPS store is located in a strip mall and parking is free and abundant.

Excellent customer service and patience. Well staffed and Valeria helps me with dropping off the…read morepackage and setting up with the drop off on the app. I'll be coming back here again if I ever need to ship/mail.

it was great customer service i feel everyone was kind and very patient and polite would recommend…read moreyou to come to this place amazing

I recently visited this Postal Annex location and was genuinely surprised by the indifference and…read morecold attitude from the woman at the front desk--her name was Laurenna, if I heard correctly. It's disappointing to encounter an "I don't care" approach in a customer-facing role, especially first thing in the morning. I've been to this location many times, and the service is usually excellent. The gentleman who typically helps--an Indian man--has always been incredibly friendly and accommodating. Experiences like his are what make a business pleasant to work with. I understand it's a business at the end of the day, but customer service truly makes all the difference. Hopefully this was just an off day, but it did stand out compared to the usual level of service here.