I have been getting dry needling from Mike.Hate to admit it but it works. All the employees are…read morevery pleasant.Jill B.

Benchmark vp reached out to me and actually listened. It does not change what happened, but at…read moreleast they care enough to get facts and use it as a teaching moment. I will never use them again, but have a better feeling about their company.

Back to square one…read more I've been going to Phoenix for close to two months now. Experiencing stiffness in the neck and lower back pain. Part of it is due to Stenosis of the spine. Everyone agrees that exercise in moderation is needed to maintain flexibility. The people who are been working with me at Haily and Jonathan. Haily in particular is excellent. I've been slowly making progress although to be candid not as fast as I would like. My sessions have been offset by a Blue Cross Blue Shield (Blue Advantage) plan. That is till today. I am in the process of switching plans to Cigna Advantage because quite frankly, the Blue Cross plan (Liberty) leave much to be desired and leaves a lot of dental providers frustrated. Today I walked in and gave them I Cigna Advantage card which goes in effect on January 1st. A few minutes later they came back and informed me they do not honor Cigna. Enjoyed my time here but have contacted my primary Doctor to get a service that is in the network. At least Cigna is in the Dental program. My wife has them and loves the coverage. I was good while it lasted.

I had my physical therapy here after total knee replacement. Allison and the rest of the therapists…read moreare truly great at their job. After 8 weeks I'm pain free and playing golf again. I would highly recommend them. Helpful hint. If they ask you if you were a little sore after your last appointment say yes. Otherwise the weight goes up . Really great people.

Excellent staff and facilities. The staff deserve special attention, they are all worthy of 5 stars.read more

Andrew and staff, were very informative and patient, the atmosphere was very inviting and relaxed…read more As the weeks went by my workout would increase to help push me along. I have to thank everyone that contribute to my recovery. Thank you guys so much I truly appreciate your knowledge & kindness. Dana

I would highly recommend Select Physical in Huntersville. The lead PT Ed has over 10 years of…read moreexperience and is incredibly knowledgeable and personable. The clinic has a friendly atmosphere and staff with good vibes and music. It is never too crowded that you feel you are being overlooked or aren't getting the attention you need. I went for over a month after shoulder surgery and thoroughly enjoyed my experience as I became stronger and healed. If you're looking for a great PT in the Lake Norman area, Select Physical therapy in Huntersville is for you!

I was in pain and had lost a great deal of the mobility in my left shoulder when I first came to…read moreSelect PT. My PT (Evan Jones) worked with me for approximately six weeks. After this treatment time, I had regained a good deal of my mobility in this shoulder. I also had some pain i n the right shoulder which was helped as well. Unfortunately, the pain did not subside. My doctor gave me a shot in this rt shoulder and it has helped mininally. When the Covid 19 pandemic is over, perhaps I will have to have surgery. When I last saw my doctor he suggested that the arthritis in my neck may be contributing to my pain. When he asked me if I had a preference as to when I would go to get therapy for this problem, I automatically asked for Evan Jones at Select because I fine him knowable and skilled. He also has a good bedside demeanor. Professional but not a stiff neck. His office staff is very friendly, and nice as well.

I wasn't happy with my PT in Huntersville; I finally found K2 and very happy that my search came to…read morean end. Holiday, my therapist is innovative, young, and full of new knowledge. I appreciate the willingness to work w/my challenges. Kevin's unique attitude with different clients is truly a blessing to notice. Kevin does my dry needling and has given me understanding about my tone and spasticity. I look forward to my stretching. :-) Sara

So I had shoulder surgery in December of 2021 and have been going to this great group of physical…read moretherapists since then. Normally I'm not a big fan of PT as I feel I have so much to do with working and family responsibilities. Let me just say that the entire office from the front desk to the therapists themselves are awesome! I ask a lot of questions during my visits and everyone is so helpful by explaining the reason for an exercise and what it will do to help my recovery. K2Sports has changed my mind on PT as a whole as I realize they're there to help me get better and I truly feel grateful my surgeon sent me to this team! Thanks so much Michael & Zach! I appreciate everything you've done to get me back on track! *Will work for ice and I know-- 3 sets of 10!!* A. Osborne

Three weeks ago tonight, I got up in the middle of the night and my right knee gave out and I went…read morecrashing face first into a door jam. What a bloody mess and I meant that literally. Next day, trip to the ER in Huntersville for CT Scans and X-rays which fortunately proved to be negative with no breaks or indications of an TIA. The right knee was replaced by Dr. David Holmsley back in 2004 so made an appointment with him for follow up. After multiple additional tests, Dr. Holmsley indicated that repair surgery was not warranted at this time and we would try to address the weakness in the knee with Physical Therapy. I remembered that the was a Physical Therapist in the same building as my Primary Care Physician so I asked about using them. Dr. Holmsley said "perfect" so I made an appointment with them. My first appointment/evaluation was today with Ali B. and she did a work-up based on medical history and my overall physical condition. She worked me through several different types of exercises that I am supposed to do daily to strengthen my legs and lower back to take some of the stress off of the knee. We scheduled in office appointment for the next four weeks. Very efficient and well organized office less that 10 minutes from my house. Got home about an hour ago and while the exercises did not seem that strenuous int he office, the soreness is now setting in. Did I mention I hate physical therapy but it is necessary to resume a more normal lifestyle,

I had a Remarkable Experience at Saylor Physical Therapy. The therapists are very patient, kind,…read moreand encouraging to help you achieve a full recovery. I highly recommend the entire team! Thank you so much! Penny N.

Colton F. was my physical therapist and I can't say enough good things about him and this facility…read more Professional, knowledgeable , informative and compassionate. He helped me so much after my total right knee replacement, making me stronger, giving me the much needed encouragement to push and explaining everything and answering any questions I had. Front desk ladies were wonderful too. Great staff all around, esp. Colton to any body needing a knowledgeable physical therapist!! Thanks Colton!

My experience with Saylor Physical Therapy has been extremely troubling, and I want others to be…read moreaware of what happened. The clinic collected $420 in copays from me for six visits that were denied by my health insurance because Saylor did not obtain the required preauthorization. BCBS explained that when a denial is caused by a provider's administrative error, the patient is not responsible for any charges or copays. My Explanation of Benefits statements confirm that I am responsible for $0 for these visits. Despite this, the clinic kept the money. I spoke with their office manager and explained the situation. She refused to refund the copays because she was adamant the clinic would be paid for those visits. I explained that even though BCBS refused to pay, they would still receive payment from Geico for those visits since it was a personal injury claim. She still refused to refund the copays but said they would be refunded if they received payment from insurance. Later, Saylor Physical Therapy accepted payment in full from Geico for all six denied visits and still did not return my money. They have ignored every voicemail and email I've sent since then. There was also a seventh visit where they took my $70 copay, received payment from BCBS, and then accepted another payment in full from Geico for the same date of service. According to the information I received, they told Geico the visit had not been paid, even though BCBS had already paid the claim months earlier. They kept all three payments. This does not feel like a simple oversight -- it reflects a pattern of billing behavior that no patient should have to deal with. In total, Saylor Physical Therapy owes me $490 that I believe should be refunded, and they have refused to communicate or correct the issue. I have been left with no choice but to turn to the NC Department of Insurance and the NC Attorney General for assistance. Based on my experience, I cannot recommend this clinic to anyone seeking honest or professional treatment.

After going to Saylor PT off and on for 11 years, I received a $60.00 no show bill for an…read moreappointment I had cancellled. The bill came 6 months after the alleged missed appointment. I was out of state when they say I missed the appointment. They say I have no alternative but to pay the bill and there is no one higher than the secretary that I can speak with. This is garbage but I'll keep fighting.