Definitely a stop you won't regret! Every single person in our family, 9 people from 3 to 62 yrs…read moreold, found something they wanted, was unique and surprisingly not over priced!

Lovely shop with a bit of everything western. The staff were friendly and accommodating with…read moresomething affordable for anyone who visits. We made sure to stop a few times on our last trip out and still found something new to see each time in.

A great location, friendly staff and lots of sized options for selections. We found a couple things…read moreand checkout was simple and easy, a casual no-pressure vibe with a fun dog running around. Would return.

One of the most well curated establishments you'll find anywhere in the world. The owners are…read morepassionate about art and design, and helping people craft an experience through beautiful furnishings and hard to find objects from the past. It's more than a store, it's a testament to the power of intentional selection of colors and materials, and items you didn't know needed until you see them in person. For those who comment about the vibe, or the service, I might suggest you try shopping at Target or WalMart, or consider for a moment that the retailers in Jackson Hole are subjected to some of the rudest tourists in the world for months on end, while trying to make sure you and your gaggle of bridesmaids have a good time, which is often a futile and thankless endeavor. John and Christian are the best, thanks gents for all you do to help us make our spaces beautiful.

Do NOT shop at or support this store. The owners are pretentious and are extremely rude to people…read morevisiting Jackson Hole. We got accused of stealing even though we purchased things in the store our first day there. They don't take inventory and didn't even know if anything was missing per police. Just false accusations. It was the police's "top priority" for the day. Extremely disappointed.

VERY POSITIVE EXPERIENCE!!!…read more Although Orvis is a corporate entity, they seem to excel at attracting local talent with superior customer service skills. This is certainly the case with Andrea. She took the time to do a knowledge transfer regarding the nearby waters and walked me through selecting flies whilst patiently answering my questions regarding techniques. An unfortunate event abruptly ended my trip and I left Wyoming having never wetted the line. Andrea's professionalism was a bright spot in my visit and I'll be sure to return to this Orvis when I get back to Jackson.

Andrea and Casey are the best!! They switched a reel from left to right, replaced a broken tip and…read moregave us some real good local knowledge!! Go see them!!!

Booked appointment arrived and Parker was the young gentleman that helped my son and husband with…read morethe suits the needed . Very helpful, friendly, respectful young man! Parker went above and beyond to help. Highly recommended you book your appointment with him. Unfortunately manager wasn't as friendly but Parker again thank you

We went in looking for a budget friendly suit for my 16 year old. Miguel was amazing! Helped my son…read morefind a beautiful suit that was a style he liked. Then he tailored it for an extremely reasonable cost. It was an excellent experience! Ask for Miguel and he will take good care of you!

I wish I could give a rating of zero. The female employee with an accent was EXTREMELY rude. Myself…read moreand four of my friends were buying matching rings. When it came time to ring us up the rings were all different prices. We asked why the exact same rings were different prices. The girl shrugged and said that a different vendor sets all that up. In conversation we said that was ridiculous to pay different prices for the exact same rings. The girl then told us she would be happy to take the rings back and we could look for something more in our price range. That was extremely rude. When we told her that she said it f we can't afford it we can exchange them. Mind you, they were already paid for. My other friend was going to buy a couple of hats and t-shirts. She changed her mind after the girl was so rude to us in front of other customers. The girl then started mocking my friend and started fake crying because she didn't want the items anymore. I stated that this was horrible customer service and the girl asked me if she needed to explain this all to me again since I didn't seem to understand. I really hope the manager sees this because from the girls attitude, I'm sure she does this all the time. She puts a bad name to Jackson Hole. We will never return to this store.

Cute stuff but music is highly inappropriate with swearing every other word. The sign has mangy…read morecovered so maybe the name has recently changed?

The guy working there was very kind and experienced and their prices are very reasonable and the…read moreflies are very high quality I really recommend this store.

We are from South Florida and sought expert advice on the correct footwear for my husband to wear…read moreto summit the Grand. The sales person seemed very knowledgeable but steered us in the completely wrong direction and we wasted $286 because my husband did not save the receipt. I do not recommend the staff for expert advice.

We had been buying Pendleton products at the Old Faithful gift shops, such as the bison coaster…read morerugs, and thought the products were of high quality and cute. We wanted to buy a set of Indian art inspired coffee mugs and T-shirts, so we were really excited to find this big Pendleton store in town. But this store was not welcoming. There were only one staff at this large but narrow store. This staff was an old white woman, wearing a whitish cowboy hat on this day. We crossed her twice, closely, when we entered and exited the store. The store has very narrow walkways, she looked at us with unfriendly face as to say; what the hell are you doing here. No greetings or a smile, just mean stares! The second time when we cross her again on the way out, she looked at us with side eyes again, seems annoyed. This was unfortunate and abnormal, as we have been to many other stores in town. Everyone was friendly, greeted us and tried to help. Do not go here unless you want to be treated with a bad attitude. Management, if you care, we were at this store on Aug 30, 2024, around 10:30am.

Just stepped into Pendleton to purchase a Grand Teton limited blanket…read more Left with nothing but a bad feeling based on my interaction with a retail male clerk. Unhelpful Judgemental Unkind He mumbled an unnecessary remark under his breath and looked shocked when I looked back and stared at him so he knew I was not intimidated by his words. Very odd and unnecessary interaction in a retail environment He is a surprise to me as this store has always hired kind, knowledgeable retail clerks and managers. Owners, Let me know when he is gone so I can resume my Pendleton shopping.

The store is big but the staff (Jennifer) is not friendly at all. Asked about finding something…read moreand she basically just looked at me with a blank face. Never smiled and never said thank you. She did not look like she even wanted to be there. Sad. I did pick up a small key chain. Price was good.

Some of the reviews I've read about this place gave me a little pause on coming in but I needed to…read moreget some touristy stuff as souvenirs and the other places I walked into were too serious and way too expensive. While walking by this place, I could see they probably had what I was looking for. We walked in and there is a lot to choose from in this store. There are whole walls dedicated to items like t-shirts and sunglasses. We needed to find magnets (my MIL is a huge collector, we're talking in the thousands). There was a large wall in the back full of many pretty and cool magnets. We found two perfect ones! Paying was easy for us. We got into the clearly marked line and came up to the register. The people working the day we came in were nice and we didn't have any issues. I'd recommend this shop if you're looking for that stereotypical touristy souvenir stuff.