Thomas and his team are amazing uses for printer repair now my laptop crashed. He saved it all…read more Thank you so so much. A+++. Thank you

Thomas and Eli went above and beyond to make sure that my Dads Memorial Cards for his Funeral…read moreService, came out exactly how I had invisioned them, and wanted them to be. They were so kind and helpful, offering many suggestions that I had not even thought of. Communication is key, and Thomas was on point each and everyday. Above all, Thomas was extremely sensitive of my feelings about my Dads passing, and that meant everything to me. Thank you

My hubby and I were in search of a new desk for our home office. BKM has a good selection and many…read moreof the pieces can be customized with regards to the wood and configuration. The ordering process was fast and easy and the delivery was on time. I wasn't too happy with the woman who called to schedule the delivery. She calls and says the desk would be delivered the next day which didn't work with our schedules. When we asked what our other options are she said they're really busy and her drivers are going on vacation soon (this was in December). She continues to say that's why appointments are booked a week in advance (I'm not sure why we were only given a days notice). We find a new day to book and the two hour window she gave us for next day delivery became an eight hour window. In the end she called the day before our delivery and gave us a two hour window. Overall we are happy with our purchase but not thrilled with the customer service from the woman who scheduled the delivery.

Al was great! We purchased used filing cabinets and everything was done via e-mail. Al sent…read morephotos and let me know exactly the condition they were in, which was excellent condition. Delivery was perfect and we couldn't be happier. I have called him several times since, but unfortunately he didn't have what I needed. He responds the same day. Couldn't ask for better customer service than Al provides.

Great and attentive service and a variety of options. Highly recommend this place. Great for…read moregeneral art supplies, projects and more

Highly recommend coming to this art supply store. They have a great variety when it comes to…read moregraffiti supplies. The people there are very helpful and the manager "Shadow" is always friendly.

Jeff was great . Super helpful and they gave me a nice bundled price. Very pleased overall.read more

I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

Came here to make an Amazon return recently and will probably be coming here pretty regularly to do…read moreso since all the Amazon Freshes shut down. The return itself was very quick with like two other people ahead of me. Your standard Staples store. It's clean, quiet, pretty uncrowded, but well organized and well stocked. Plenty of parking in the plaza.

Ah, yes. Another delightful excursion into the unpredictable world of human interaction--this time…read moreat a print shop. I was informed, quite confidently I might add, by a gentleman behind the counter that my order would be ready at precisely 3:30 PM. "No need to pay for rush service," he said. Splendid, I thought--efficiency without financial penalty. A rare and beautiful thing. Imagine my surprise when reality failed to align with this verbal contract. Upon returning, I spoke to the very same man, who--rather impressively--appeared to have undergone a complete memory wipe. He denied ever making such claims. Not even a hint of recognition. It was only after I painstakingly recited the conversation nearly verbatim (thank you, brain, for retaining useless yet critical data) that he began to... recalibrate his story. At this point, one must ask: is this a print shop, or an experimental facility testing the limits of customer patience and human honesty? Customer service, I've heard, involves consistency, accountability, and not rewriting history when convenient. If this gentleman is going to engage in what can only be described as conversational improvisation, perhaps customers should be issued transcripts upon entry. In conclusion: misleading information, reluctant acknowledgment, and a performance that could rival amateur theatre. Would not recommend--unless you enjoy a bit of light gaslighting with your printing services.

I visited the Office Depot on Rosemead Boulevard in Temple City to have a set of business cards…read moreprinted. After showing the employee at the print counter my design, she told me the job could not be completed because of the borders on the card. I explained that I had previously had the exact same design printed at another Office Depot location without any issues, but she was unwilling to explore any alternatives or provide further assistance. Feeling that the matter was not going to be resolved, I decided to leave and take my business elsewhere. I then went to the Office Depot in Montebello, where the staff reviewed the same design and completed the order without hesitation or any issues. The difference in customer service and knowledge between the two locations was noticeable. I left the Montebello location satisfied, but my experience at the Temple City store was disappointing and frustrating.

The two ladies working today August 1st they think they owned the place or they are force to work…read morethere?and the other lady didn't even stand up from the chair common lady you need the exercise!!!

I frequently come here to purchase items and supplies for my office since I now work from home…read more During the pandemic I used their curbside service, which was great. The staff are professional, attentive, and very helpful. I've never had any issues with the items I've purchased and they've always been of good quality and worth the price I paid. I recently found out that I can return certain items I've purchased online here and have used those services. It's close to my house and the process is very efficient.

Went there to drop off some returns from amazon. The first lady was friendly. Forgot to catch her…read morename. I also had to ship something out and had to go to the ups side. Stephanie was rude, seemed like she just hated her job, and pretty much told me here's the computer fill out the blanks. I of course messed that up because my 4year old needed attention. I was dreading asking her for help again. Luckily i got the attention of Andrew who was so helpful. He took the time to just type my info from my ID and explained that next time i just need my phone number. Super professional.

I've wanted an old tanker desk for years. Retro Office has a ton of inventory of every style or…read morevariation you could want. Of course they had mine in stock and gave me a custom finish and top to match my decor. Took about two weeks. Delivery went smoothly as well. I was concerned because I have a tight corner and narrow doorway but the guys got it in with no problems. 10/10 would recommend.

I've purchased several great pieces of furniture from David, including an office chair he recovered…read moreand refurbished (beautiful job, BTW). The chair was getting squeaky, and I just couldn't find the source... irritating when you're trying to do a Zoom meeting. David told me to bring it in, and he worked with my teaching schedule to get the squeaks worked out, as part of their excellent customer service. I am so impressed! Need beautiful retro office furniture? Retro Office can't be beat. Thanks again, David!