Had a print job and wanted to like this place, but I'm kind of wishing I had gone somewhere else…read more First of all, the Online Printing Service may be good for people who just want to use one of its templates, but if you just want to print an image out at a specific size, it's impossible. There's no way to choose the size of the image, and it won't even print out at its original dimensions. The next best thing was to, since I wanted the longest side to be 8.5 inches, make sure the image was in portrait orientation on a landscape piece of paper, so that it'd be somewhere between 7.5 and 8 inches (there was no borderless option). In order to do so, I had to re-upload the image rotated so it would show up right in the preview. Great, close enough. Went to pick up the prints, and somehow they were enlarged on portrait paper so it ended up being 10.5 x 8.5 instead of the 8.5 x 5.5 I was hoping to get close to. This is not this FedEx location's fault, of course, it's just the FedEx printing tool online period, so no biggie. (Corporate FedEx, you need to tweak your online printing tool.) The person who I picked the prints up from was very understanding, I think he was a manager. He was awesome, friendly, etc. Since I didn't have the file, I couldn't try another print again (I thought maybe they had the file from online in case something happened). So he told me to email the file to the Print & Go address. Awesome, that's cool, so much easier than the online tool, and I'd just need to go in an tell them how I wanted the file printed. When I went back in, a female employee helped out, we got it the right size, but noticed that there were multiple lines going across the printout. The manager from before pitched in to help again. After some calibration and further attempts, it was still happening, so they concluded it was probably the rollers making the marks. They took my full order and said they'd print it out and call me after maintenance fixed the printer. Awesome. These two workers were, again, super nice, helpful, understanding, etc. Good job. After getting the call that it was ready, I went the third time to pick them up. Again, they still had lines across the image. Not quite as bad as before, but still very obvious, and on every single print. The employee this time, different than the last times, didn't care at all, and said that it was not a big deal for what I was printing and that nobody would care. I was making too big a deal of it. Yeah, maybe to you it's not a big deal, to me, someone who's worked in graphic design and manages a tech website, it was. I know for a fact that prints should not look like that. I gave up. Asked for a discount since it was my third trip and the prints were still subpar. Got 10 percent. So, what was to cost $40 ended up costing $36 total. Still, pricy for the quality of the prints. I wish I had chosen matte instead as it would have been barely noticeable then. Afterward, went back home and decided to try printing a copy out on the same paper type on my cheap home inkjet printer, to compare. Guess what? It looked better than the FedEx prints. Same print quality, and without any lines ruining the image. Long story short: I wish I had just bought $40 worth of ink for my printer and printed them all out myself. Lesson learned. If I need image prints, I'll do them myself or maybe try a different shop. If I need text documents, I'm sure FedEx would be good enough for that. Three stars overall. Can't deduct for the online print tool since it's not this specific shop's fault, but deducted a point for the last employee and for the quality of the prints. Kept it at three, since the other two employees were so freaking nice and understanding. And I've also shipped from here before with good experiences, so it all depends on what you need and who've you get, I guess.

Whenever I've been in here to ship out they are very professional and try to take are of every need…read moreand don't push every last charge they can like other shipping businesses in Erie. Also they have lots of office stuff you might need. Really high-end pens if your going to be writing a lot. They also have computers to use if yours dies or you just need something in a pinch to find out. They are by far the most polite service people I've come across. Good Luck.

We needed emergency copies, they asked if we wanted glossy and we got 6 copies for $3.00 which was…read morevery fair pricing and they were helpful and nice

I highly recommend these folks. My wife had a solo art show she was preparing for and late on a…read moreFriday afternoon (the show opening was Sunday) time ran out for her to make the signage for the event. I called around and every one of the sign shops could not help unless they charged us an absorbent fee for a rush job. That is until I called the good folks at Copy King. They welcomed the work, and were the nicest, friendliest folks to work with I have encounter in a long time. The work was highest quality and ready before the end of the day with no big fee tacked on for a "rush" job. How refreshing to work with nice people who take pride in their work.

I've being using Presque Isle Printing both personally & for my business for nearly a decade. I…read morecan't even begin to express how amazing they are to work with Fast, friendly & courteous -- always. Whether it be for graphic design or a print job, they get it done right & on time. I wish all of my vendors & service providers operated like these folks.

I always find their service to be prompt and courteous, regardless of how unreasonable, or…read moredemanding my requests are. Alice and her crew has helped us with our business cards, letterhead, and other promotional items for the last several years. I wouldn't go anywhere else.

Great manager at the copy station. She has been there a few years. I needed some ideas for a…read moretemplate. She sent her ideas for consideration via email for final approval. Saved both time and money.

Went in for mailing service today. Despite a little line, the service was very fast. The staff were…read moreprofessional and friendly.

Everybody is courteous and top notch customer service I go daily and never have any issues.read more

I have used McCarty Printing for several years now because, simply put, they have earned the…read morebusiness. It is rare that you can count on quality service, timely turnarounds and a reasonable price all at one place. They have produced all sorts of projects for me, from the simplest flyer to the most complex 28-page booklet or 9x12 presentation folders. They always make my clients look good and I would recommend them to anyone without hesitation.

Great design and printing for business cards and fliers for my business. They even offer shredding.read more

I was looking to ship something DHL and was at my office in Ashtabula Ohio. The closest DHL…read morelocation was in Erie PA and I'm so grateful. This family was so incredibly patient and had a desire to help, that they were finally able to help me with my shipment to South Africa. For the time I was in their location I was able to chat with their daughter ( I'm so sad I never asked for her name) and learned so much in such a short period of time. They are in a great location with lots of specialty shops all around and willing to help with all shipments. I can't wait to go back and explore all of the great shops and at stop in to say hello as they made me feel so welcome. Thank you to the Dolan family and your incredible dedication to customer service. It left a smile on my face and warm spot in my heart! Lauren Petmin USA