We needed emergency copies, they asked if we wanted glossy and we got 6 copies for $3.00 which was…read morevery fair pricing and they were helpful and nice

I highly recommend these folks. My wife had a solo art show she was preparing for and late on a…read moreFriday afternoon (the show opening was Sunday) time ran out for her to make the signage for the event. I called around and every one of the sign shops could not help unless they charged us an absorbent fee for a rush job. That is until I called the good folks at Copy King. They welcomed the work, and were the nicest, friendliest folks to work with I have encounter in a long time. The work was highest quality and ready before the end of the day with no big fee tacked on for a "rush" job. How refreshing to work with nice people who take pride in their work.

Copy Boy use to have two locations - Dunkirk and Fredonia and they were run by basically the same…read morepeople. However, the convienance of two locations is history and now the only Copy Boy in Northern Chautauqua County is in Dunkirk! Does this make a difference to me - YES - I seldom have the need to go into Dunkirk so now if I want to do business with Copy Boy I am making a special trip and unless I want to travel into Fredonia - that trip is for Copy Boy only. This isn't probably going to work out well for me and there are a few reasons! First of all - the good part - Kevin was the person who always took care of my printing needs and managed to get the Student Training Manuals printed and delivered to any of the locations I train in throughout North America! Once we got through the first job - he knew exactly what I needed and was able to make any needed changes without a hitch! He is an incredible asset to the company and I wish him much success! The other good part about the new location is parking - there will be plenty of it and it's free! Now for the not to good parts - in addition to what I've already said about the location, the printing itself is not as good as I've seen elsewhere. Maybe it's because I haven't asked for something better, but I was trying to save where I could and perhaps I saved a bit too much. I'm not sure, but seeing some examples might have helped. The entire staff doesn't seem as knowledgeable as Kevin and when he isn't there - I wasn't comfortable leaving instructions with anyone else. The place always appeared to be a bit disorganized too! Overall - it's a solid three stars - loosing out to my 5 star because location and time savings are huge for me!

Dishonest unreliable unprofessional I spent approximately $15,000 in a brief period of time about…read more12 months with this company primarily making bulk mailing a relatively simple task however they did not properly weigh the outgoing mail it was over an ounce and I have to spend hundreds of dollars paying for returned postage because in your mail out bulk mailing and it is over 1 oz and they mail it out it'll be returned to sender with payment due. Wasting your time and your money because of an unprofessional company who refused to provide the actual bulk mailing document proving they actually mailed it out and in one occasion I suspect they actually did not mail anything out. My final conversation with him recently had nothing to do with that issue but was over a simple email that apparently was not delivered I spent 10 minutes on the phone wasting my time speaking to an erratic female by the name of Nancy persch apparently the manager was suspect is mentally unstable and disrespected me wasting my precious time and I'm the customer so my advice is do what I did I simply took the exact bulk mailing envelope had it sent over to another business and within 1 hour I had a price approximately $600 less The exact same product. Deal only with a business that is respectful courteous and professional because business is business it is not personal and I'm a disabled veteran but this erratic female is mentally unstable I wouldn't trust the company to do their work they have no personal responsibility and they apparently have no quality control over their outgoing mail let alone their employees who apparently think that they can harass their own customers. Do what I did take your business elsewhere before you two waste your time and precious financial resources on an unprofessional dishonest company that has apparently no quality control or control over their unemployees this conduct

I have used McCarty Printing for several years now because, simply put, they have earned the…read morebusiness. It is rare that you can count on quality service, timely turnarounds and a reasonable price all at one place. They have produced all sorts of projects for me, from the simplest flyer to the most complex 28-page booklet or 9x12 presentation folders. They always make my clients look good and I would recommend them to anyone without hesitation.

Went in for mailing service today. Despite a little line, the service was very fast. The staff were…read moreprofessional and friendly.

Everybody is courteous and top notch customer service I go daily and never have any issues.read more

Had a print job and wanted to like this place, but I'm kind of wishing I had gone somewhere else…read more First of all, the Online Printing Service may be good for people who just want to use one of its templates, but if you just want to print an image out at a specific size, it's impossible. There's no way to choose the size of the image, and it won't even print out at its original dimensions. The next best thing was to, since I wanted the longest side to be 8.5 inches, make sure the image was in portrait orientation on a landscape piece of paper, so that it'd be somewhere between 7.5 and 8 inches (there was no borderless option). In order to do so, I had to re-upload the image rotated so it would show up right in the preview. Great, close enough. Went to pick up the prints, and somehow they were enlarged on portrait paper so it ended up being 10.5 x 8.5 instead of the 8.5 x 5.5 I was hoping to get close to. This is not this FedEx location's fault, of course, it's just the FedEx printing tool online period, so no biggie. (Corporate FedEx, you need to tweak your online printing tool.) The person who I picked the prints up from was very understanding, I think he was a manager. He was awesome, friendly, etc. Since I didn't have the file, I couldn't try another print again (I thought maybe they had the file from online in case something happened). So he told me to email the file to the Print & Go address. Awesome, that's cool, so much easier than the online tool, and I'd just need to go in an tell them how I wanted the file printed. When I went back in, a female employee helped out, we got it the right size, but noticed that there were multiple lines going across the printout. The manager from before pitched in to help again. After some calibration and further attempts, it was still happening, so they concluded it was probably the rollers making the marks. They took my full order and said they'd print it out and call me after maintenance fixed the printer. Awesome. These two workers were, again, super nice, helpful, understanding, etc. Good job. After getting the call that it was ready, I went the third time to pick them up. Again, they still had lines across the image. Not quite as bad as before, but still very obvious, and on every single print. The employee this time, different than the last times, didn't care at all, and said that it was not a big deal for what I was printing and that nobody would care. I was making too big a deal of it. Yeah, maybe to you it's not a big deal, to me, someone who's worked in graphic design and manages a tech website, it was. I know for a fact that prints should not look like that. I gave up. Asked for a discount since it was my third trip and the prints were still subpar. Got 10 percent. So, what was to cost $40 ended up costing $36 total. Still, pricy for the quality of the prints. I wish I had chosen matte instead as it would have been barely noticeable then. Afterward, went back home and decided to try printing a copy out on the same paper type on my cheap home inkjet printer, to compare. Guess what? It looked better than the FedEx prints. Same print quality, and without any lines ruining the image. Long story short: I wish I had just bought $40 worth of ink for my printer and printed them all out myself. Lesson learned. If I need image prints, I'll do them myself or maybe try a different shop. If I need text documents, I'm sure FedEx would be good enough for that. Three stars overall. Can't deduct for the online print tool since it's not this specific shop's fault, but deducted a point for the last employee and for the quality of the prints. Kept it at three, since the other two employees were so freaking nice and understanding. And I've also shipped from here before with good experiences, so it all depends on what you need and who've you get, I guess.

Whenever I've been in here to ship out they are very professional and try to take are of every need…read moreand don't push every last charge they can like other shipping businesses in Erie. Also they have lots of office stuff you might need. Really high-end pens if your going to be writing a lot. They also have computers to use if yours dies or you just need something in a pinch to find out. They are by far the most polite service people I've come across. Good Luck.

the staff here is the best - always patient, willing to help and go above and beyond what's…read moreexpected. Kudos to their customer service - they set the standard for everyone! I wish corporate would give them an auto door ; very hard to navigate entry when your hands were full and I wish the landlord would do something about the parking lot! BUT - the UPS store is the best! Katie S.

I took an item in to be packed and shipped. Jennifer took care of me and I found no issues. She…read moreentered all the information that was needed and process the shipment. I never had a bad experience at this store. Service was good.

I've being using Presque Isle Printing both personally & for my business for nearly a decade. I…read morecan't even begin to express how amazing they are to work with Fast, friendly & courteous -- always. Whether it be for graphic design or a print job, they get it done right & on time. I wish all of my vendors & service providers operated like these folks.

I always find their service to be prompt and courteous, regardless of how unreasonable, or…read moredemanding my requests are. Alice and her crew has helped us with our business cards, letterhead, and other promotional items for the last several years. I wouldn't go anywhere else.