After a trip to Mexico we entered the house at 8 pm and it was 36 degrees! We called My Buddy the…read morePlumber and they came out the next day to check out the furnace. After deciding on a furnace they said they would be out in two days to put it in. They provided us with temporary heaters to use until then. Completely unexpected and so nice! The technicians that were scheduled to put in the furnace did not feel well. The manager,Shawn, organized two other technicians to come out that evening rather than waiting until the next day. Tony Beckstead was on of the technicians that came that night. He fixed our humidifier that was broken and didn't even charge us. We will use them for everything we can. They are amazing. I can't recommend them enough.

Opened a credit card in my name without my consent for an AC unit I did not buy as part of a pre…read moreapproval for a potential AC sale. It's been two days and MyBuddy still hasn't rectified my issue. Additionally, the technician said he'd send a manager out but actually sent a salesperson who was extremely pushy and got upset when we said we wanted to think about the big purchase more.

After some heavy, wet, spring snow brought down a large tree branch, an electrical line from my…read morehouse to my garage was damaged. I called several companies about fixing the line and Butler came promptly for their appointment, assessed the situation and we had the repair scheduled. They were knowledgable, professional and nice! The men that came were friendly, on time, and got the job done in less than an hour. Super helpful and I will definitely call them any time I need help with anything electrical for my house again!

Needed 220 power in my garage. They stopped by and gave me some options. The options were explained…read morewell and the quote was good. Scheduling was quick and easy. When the crew arrived they were very professional and efficient. They work very quickly and did a great job. Minimized the invasive nature of running wire to my garage. I purchased a used kiln and they were able to help me get it up and running. Couldn't be happier. Grateful for the expertise.

This person scammed me. He claimed he got scammed by his credcard co. My bank had contacted me. He…read moregave photos saying other panels in washer were also blown. He couldn't use his bank account and needed me to pay for parts through PayPal. Now we will not respond to calls or text

After power went out my central air stopped working turned out. Electrical line was burnt out. It…read morewas a Saturday afternoon 3 PM. They came out at 7 PM and finished the job 100% satisfactory can't say enough. I appreciate the hard work in the great customer service definitely recommend

Tingey (especially Jordan, Ken, and Jared) were all so helpful in getting our massive plumbing…read moreissue fixed. Before calling Tingey we had tried to work with half a dozen other companies who would either not call us back, or would come out and charge us for their opinions but not finish the work. Jared was always so prompt, professional, and informative when I worked with him to get our plumbing fixed. Not only did he call me back when he said he would, he would also follow up quickly if any of the times changed for the team to come out (which they only did once by 30 minutes). Jordan spent a whole day at our house fixing our septic issue and during these crazy times of COVID he made sure to wear a mask, gloves, and sanitize everything thoroughly. He went above and beyond by noticing issues with our water heater as well as helped to diagnose other issues he came upon that were not even connected to the original problem without charge. I can't thank Tingey enough for helping us out in a time when we really needed it and being so prompt. I'd absolutely recommend them for any job (large or small) and will absolutely call them again and ask for Jordan to help us out.

I had Tingey plumbing come out to router out the main drain from my house. they cleared it but 2-3…read moreweeks later i had to call another plumber to come out and do it again. So far so good on the second time, but it was not Tingey that came the second time. Now they are wanting payment for the first time. I will probably pay but am not happy that it happened again in such a short time. I would like this to not go on a credit report as they took my payment information the first time but never used it.

Alejandro came to look at a T and P valve that we thought was having problems. (Turns out…read moreeverything is fine.) He checked everything out, was very thorough, explained things and answered all my questions and was very personable and friendly.

Do not use this company. The technician has no idea what they are doing. Cheyenne in the office…read morejust gives you the runaround. Just needed a toilet fixed or a new toilet. Two weeks gone by still no toilet. They can't fix on site they feel they have to keep coming back and still can't fix it! They cannot diagnose a toilet.

They were very prompt with their response and getting the job done on time. Communication was clear…read moreand they had the years of experience to know how to handle the work load.

Request for service was handled promptly. The plumber arrived early. A professional and friendly…read moreguy who did a great job at replacing a 34 year old outside faucet. We enjoyed getting acquainted and definitely call upon this company again.

Excellent team! They explained the problem and made sure I had their cell number so I could face…read moretime and they could walk me through it. Highly recommended them!

Always there when I call, always on time. I appreciate that they've taken my smallest of service…read morecalls (kitchen sink service, etc) just as much attention as my larger more expense service calls (Water heater installation).

The way they jack up the pricing should be illegal. I'm so glad I didn't hire them. I was quoted…read more$1800 by Big Brothers and received another quote from a reputable plumber who owns his own business for $500. Obviously went with the other guy, and his work is incredible. Part of Big Brothers quote was for a kitchen sink faucet and the technician told me "the faucet is fine, it just doesn't have a brand so it'll take me too long to find the brand and the cartridge that actually needs replacing, so I'll just replace the faucet." So... yeah if you want lazy and overpriced, call Big Brothers!

I have to reiterate why Big Brothers is my go-to home service company. Truitt was efficient,…read moreprofessional, and helpful in explaining options. The work was done in a timely manner and the problems were resolved. Plumbing issues are never fun, but Big Brothers always seems to make it better and they do it the FIRST time - no return visits needed, as I have found with other companies.