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    Copper Springs Retirement Community

    3.6 (7 reviews)
    Open Open 24 hours

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    2 years ago

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    2 years ago

    Great place to live. Plenty of activities and great staff to help you if needed. Very friendly residents.

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    Inspira Gateway

    Inspira Gateway

    1.0(1 review)
    1.0 mi
    24/7 Availability
    Consultations available

    Very Bad Experiance for my elderly mother! I moved my my mom…read morein Aug 13 Day of move in.. AC not working and didn't work for 6 days. ( Avg outside temp) 113 * super loose toilet seat Week 2 and 3 cable not working. 21x staff cafe up. Its operator error, your using the wrong remote. Really, how about both cable boxes did not work. Meeting with directors to suggest a pre check-in and or walk thru. Fell on deaf ears. Week 3 , no " ambassadors " show up to show people mom around. Found out that another service offered by sales did not exist. Week 4. Got a bill 3x agreed upon amount. Excuse 1 the bill is right. Excuse 2. Company is being sold we are managing 2 set of books. Umm ok, what does that have to do with crazy charges. Excuse 3 it's for 2 months . Um ok, where is my sept bill? Answer.. we don't know. Well if you don't know who does. We don't know. Answer 4. We will get back with you. Week 5. Random persons Rx shows up in Apt. Never heard of this person. Call front desk. No person by that name lives here. Call facility nurse concerned that random meds in my mom's apt could have killed her if she was allergic to it. Zero sense of urgency. Offered to dispose of it. I'm more concerned about how it got there . Asked for follow up call... nothing ( I found correct owner of meds in 5 minutes and brought them to her. She lived in a totally different facility and was freaking out that they were missing) Week 6 Missing package. Package delivered to front, Ofer it bring it up, package goes missing, 12 different answers about potential package theories , bottom line , Gone! Week 7. I notice over $1700. Missing from my mom's account. I discover in a facility that does not allow tips, my mom had "Tipped" employees over $1700, 5 and 10 bucks at a time. All this in 7 weeks. 100% my mom's fault for offering and probably insisted they take. 100% unacceptable for a resident they labeled " having some level of dementia and confused". Week 8 give notice. I asked for a brief meeting to let mgmt know the collective reasons we were leaving . Texted at 12 was told 5 or 6 hours later they had to go to the post office. They offered a call the next day, but that was move out day! It is very disappointing that my mom who lived in her home for 35 years, had this as her first assistant living experience! I debated writing this review ! It's too late for my family , but hopefully this will help you ask some extra questions before you put your loved one here. Transitioning twice in 8 weeks had been hard, sad , frustrating and unnecessary if this place would have just done what they said they were going to! Once they got the first chubby check, it went downhill quick!!! In all fairness the director did make some things happen when I made her aware of the issue. Unfortunately messages happen not to reach her, others assigned to call us back did not, the CYA game was played at the mastery level! Future Resident beware!!

    From the owner: At Inspira Gateway, start each day feeling inspired and ready to embrace life to the fullest. Our…read moreholistic approach to our Independent Living, Assisted Living, and Memory Care services provides programs and amenities that are designed to enrich and empower you to enjoy your retirement on your terms.

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    Inspira Gateway
    Inspira Gateway
    Inspira Gateway

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    Springdale Village - Spacious Livingroom

    Springdale Village

    2.3(28 reviews)
    3.5 mi

    This review is of the Springdale Village post acute rehabilitation facility as there are several…read moredifferent types of Springdale Village facilities in Mesa, Arizona! I can't say enough good things about our experience at Springdale Village Post Subacute Rehabilitation Facility where my sister was recovering and receiving physical therapy from a broken leg. The facility is clean, well-run, and filled with people who clearly care about their patients. I especially want to recognize Robert K., my sister's case manager, who went above and beyond in every possible way. Robert was an absolute blessing during a very difficult time for our family. He worked so hard behind the scenes to make sure everything was in place for my sister's care and discharge plan. He was always professional, organized, and on top of every detail but what truly stood out was his kindness and compassion. Robert is truly amazing at what he does, and it's clear that he genuinely cares about his patients and their families. We are incredibly grateful for the level of support he provided. Thank you, Robert K., and thank you to everyone at Springdale Village for making such a positive impact during a challenging time. Highly recommend this facility!

    My mom went to Springdale village on 6/13, we arrived approximately 5pm. My mom suffers from…read moredementia and stole incontinence as a result. She did not get her night meds until after 11pm and then didn't even get all of them. There was one cna and one rn for 28 patients. It took well over an hour for anyone to come help change her when she had an accident and the man in the room next door was yelling all night long. Had my Dad not been there (all night in a chair) I'm terrified of how we would have found my mom in the morning. We were promised all light and roses and it was the most horrible experience, we removed my mother first thing the morning of 6/14 and the staff had no concern about this whatsoever. I will not recommend and will be lodging a complaint with the state licensing and Medicare Monday morning. Cannot even give this place 1 star. DO NOT SEND your loved ones here!!!

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    Springdale Village - My wife's neck and throat bruising from being grabbed by an Aide.

    My wife's neck and throat bruising from being grabbed by an Aide.

    Springdale Village - Reception

    Reception

    Springdale Village - Front entrance

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    Front entrance

    A Place Of Joy Assisted Living

    A Place Of Joy Assisted Living

    5.0(2 reviews)
    1.6 mi

    A place of joy a truly exceptional group home I don't usually write reviews but a place of joy has…read morecompletely changed my perspective on senior care not all group homes are the same and if I could give this place 100 stars I would. For three years I cared for my mother as she battled dementia, it was one of the hardest experiences of my life, I struggled to understand her mood swings her refusal to eat, shower, or take medication. I eventually had to accept that I didn't have the skills or knowledge to provide the care she needed, after moving her four times since 2022 I was feeling hopeless until one day in March 2023 I overheard a woman at the grocery store raving about a place of joy she described it as heaven on Earth a place where her father was cared for with love and dedication her words stuck with me and I decided to visit from the moment I walked in I felt something different the owner Chela is incredibly attentive to detail and it's clear that she runs this home with both expertise and a huge heart every time I visit often unannounced I see caregivers who are genuinely happy always smiling and treating the residents with kindness and patience. Most importantly I always see the residents happy. the name says it all this truly is a place of joy, if you're looking for a group home where your loved one will be treated with dignity compassion and expert care this is it. I am beyond grateful to have found this place and I wholeheartedly recommend it to anyone seeking the best care for their elderly family members

    To the Caregivers at A Place of Joy Assisted Living,…read more I want to take this opportunity to say what a wonderful experience my Aunt Darlene has had during the almost three years she has been with A Place of Joy Assisted Living. She is well fed, the facility is always clean, the meals are wonderful, and she is as happy as one can be under her circumstances. Her husband, my uncle, visits regularly, and always knows he will find his wife up and dressed, having a meal, or just finishing one, with clean linens on the bed, a comfortable chair where she feels safe, and people around who care for her and make her feel safe. I am grateful for the peace of mind my uncle has knowing the staff care greatly about and for my aunt which allows him some sense of comfort since they cannot be together in their home. Thank you all for not only caring for my aunt, but for the tenderness with which you care for my uncle as well. He is a wonderful man, and a wonderful husband to my aunt for over 65 years. That is a saint in my book! With gratitude and thanks, Their niece, Linda

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    A Place Of Joy Assisted Living
    A Place Of Joy Assisted Living
    A Place Of Joy Assisted Living

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    Copper Springs Retirement Community - retirement_homes - Updated May 2026

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