there's been about three times where I've been sitting at home after taking a day off waiting for…read morea package I need to sign for and it just shows up that I wasn't available for a signature. I never receive a slip just a notification telling me they tried to reach me however, I was not available (even though I was sitting in my living room next to my door all day). The postman is needs to step it up.

Wonderful people inside. I am thankful to have met everyone. I miss working with them…read more Never have had any problems with my carrier's before working with them. They all do their jobs the way they should. No one should ever talk bad about a carrier. You try walking that much in a day up and down stairs in and out of a hot truck doing what they do. You'll appreciate them much more.

I have tried to use other carpet cleaning companies over the years but always come back to John…read morePaul's. He is through and takes pride in his work. He works slowly which creates a better cleaning job. I have had other who were in and out of my house in 45 minutes whereas John Paul took a couple of hours and did a much better job. He is my go-to carpet cleaner from now on!

This is the absolute worst man to do business with. He didnt even bother to tell me that the place…read morehad to be vacuumed and cleared and then wouldn't wait two minutes for my tenants to move two couches out of the way. He then proceeded to tell me that he wouldnt have allowed anyone to move in that "Pig Pen" before the carpets were clean. What a horrible horrible man. DO NOT DO BUSINESS WITH HIM HES A JERK.

Initial contact was a little rough due to being new to the area I wasn't sure which one was closer…read moreto me. They helped me figure it out and everything has gone well with my storage unit at Store ItWise on W C St. Price is fair.

Not a fan. Rented a U-Haul from this place and it didn't have the additional equipment I paid for…read more I called them once i got home and I realized it, Nancy's number was the one I called several times and left messages on. Zero answer or returned call. It's been 2 weeks and still nadda. Sadly, it was right at closing and I didn't have enough time to make it back before they were gone. On the plus side, U-Haul was kind enough to refund me my money for the equipment once I dropped it off. Sure would've been nice to use for moving!

Save yourself a headache, Don't Bother with this storage facility! I rented a 10x15 unit from…read moreSeptember 30, 2015 until August 2019. Let me tell you the story! From September 2015 until June 2019 Jane and Larry ran this storage unit. I have no problem with either of these individuals, however in June of 2019 the storage facility was sold. Larry called me on June 28 2019 to inform me of the sale and when I asked Larry when and if the rates would change he assured me that "they wouldn't change right away". On July 7,2019 I received a letter dated June 30, 2019 that this was my 30 day notice that on August 1, 2019 my rent charge would increase from $130.00 to $150.00. I paid the August rent of $150.00 to give me time to secure another unit. I realized the new owners would have to increase the rent however I felt 15% was more than I thought the unit was worth. Considering the location and overall condition of the facility I knew I could do better. I found another more modern and convenient storage facility for less $$ and informed Larry I wouldn't be renewing for September and mentioned I would move out during the month and would like to keep access to the unit until the end of August to clean it out properly. I moved my property out on August 11, 2019 assuming I could return to sweep out the unit the following Sunday. As an afterthought I should have kept a lock on it. When I returned on August 18, 2019 I was allowed access to the property however my unit was double locked so I had no access to it. Larry was cutting the lawn so I approached him and asked why if I was paying for the month I couldn't get access to my unit to clean it out. It only need the dust swept out. He informed me he swept it out during the week and I shouldn't worry about it. When I inquired about the security deposit he told me I would receive it in about 60 days, as it states in the contract. It was $40.00. I said ok and left the premise. On Monday morning August 19,2019, I received a call from Larry stating I would lose my $40.00 security deposit because they considered me vacating the unit my final day. Larry told me "they are following the letter of the contract" I have a copy of the contract however I didn't read where it said that. I paid $150.00 for 11 days and lost a $40.00 security deposit for having dust on the floor of the unit that would have taken me 15 minutes tops to clean out. So for the money you milked me out of, you should use it wisely. Expect me to tell everyone who askes and all of my friends family and associates about how you thought more of a few dollars than a reputation. I know a lot about business, which is why I didn't squabble about the increase in the rent. I didn't see the value and decided to move on. My right to do so. Your inability to see the value in a phone call to me to clarify my intentions to clean it up will cost much more in PR than $40.00. I did occupy the space for almost 4 complete years. I did pay for the month of August in full and I thought it would be proper protocol to give 30 days notice instead of the 5 days required so you would have time to rent it for September 2019. My bad for thinking I was doing a good thing for you. As I said use it wisely my friends you just might need it in the future. Louis Cerullo

I am so happy that I found Sunnyvale Storage, with Jayne and Larry. They were both so friendly, and…read morehelpful. They made suggestions and recommendations to make the moving easier. They are stand-up, the way they handle their business. I am so relieved and impressed to be dealing with them. They are truly good people doing a terrific job. I would recommend Sunnyvale to everyone. Jayne and Larry are truly professional yet caring, and that's rare.