I have been here twice now for blood draws, and they are the best I've ever had. Hardly any wait…read more Friendly staff. Super friendly and calm tech staff. They are all friends, and draw you in. Usually talking about dogs. Distract you from the jab, get you on your way. Plenty of parking. Easy access off Olentangy. It's their most convenient location for me, but I'd go out of the way for their professionalism and attitude.

I went to the ER on August 15 2026. I was left in the lobby for 2 hours with no Tylenol as I had…read morejust left a horrible car accident with a concussion! One of the nurses rolled her eyes when asked to give out hot towels... Lastly when I was asked to be discharged one of the nurses said they were understaffed when there were staff everywhere. The lobby barely had any people. They finally gave me my chest scan when I begged 5 times to leave. To my surprise every result came back normal! Why would I stay in the hospital for 6 hours if my results came back normal? This sort of treatment is lazy and as a hard working black woman I don't appreciate this type of behavior!

I've been with Ohio health for several years and had a MyChart for several years and have never…read morebeen able to communicate with my doctor on it.. just recently after working a 12-hour days in a row they were calling me and I had to communicate with them and I even put in the MyChart to please make it so that I can communicate with my doctor because every time I'd go to send a message it said I wasn't able to send a message to anybody.. so I begged and begged and begged in one of the technical areas to please fix the problem so I can communicate with my doctor.. nobody replied nobody cared.. my doctor kept calling me throughout the whole day and because I was on the phone for 12 hours I couldn't communicate with her so I tried again the very next day to communicate with her on my chart I wasn't able to.. I then try to get to communicate the following day and begged and begged and begged at the technical assistant would fix this.. it still wasn't fixed.. this is what they say on their MyChart..."Communicate with your doctor, get answers to your medical questions from the comfort of your own home, access your test results.". This is a complete lie.. they put me in the worst position here I couldn't even communicate with my doctor and I begged and I begged and I begged please make it so that I can send a message to my doctor on my chart.. they completely ignored me.. nobody replied nobody even cared.. find me what I did was said take my whole MyChart down I will never use it again completely remove the whole thing I will never use your service again and now I will have to call in for everything and I will never be able to use a service that they supposedly provided for me when I needed to communicate with my doctor the most important things I couldn't even get communication to her when she kept calling and calling and calling and I couldn't get to the phone because I'm working... How dare you create a system that's supposed to streamline communication and not allow a very important communication to be given to my doctor when she's calling me.. after I begged and I begged and I begged for you to fix it.. clearly the IT department should be replaced. I even submitted requests in the MyChart for technical assistance and it was completely ignored!

Horrible service! And, that's saying something since I have a high threshold for incompetence. The…read morestaff was nice, but Dr. Narvel is a poor excuse for a doctor. I went to see him for results uncovered in an MRI where they found a small tumor in my neck. I also am having severe neck pain (unrelated to the tumor) with radiculopathy in the left arm and shoulder blade. He recommended getting a CT scan and was to put in the request with the James Cancer Center. One day passes, and I check in with the James. They never received the request. So, I had to call the doctor's office to see if they'd put in a request for the CT Scan. They claimed they did but would "fax the James" right away. Magically, the James had me in their system after that. Oh...hang in there...I've got more reasons why Narvel is useless... I get a notification in the mail from my insurance provider rejecting my claim for a CT Scan. This happens the day before the CT Scan. I couldn't skip the CT Scan, so decided to sort all the financials out after. So I called Narvel's office and left a voice message. In the answering message, the office threatens to push your call to the back of the line if you call sooner than 72 hours AFTER your initial call. So I waited. The radiology report for the CT scan came back and I can't make heads or tails of it. So, I waited...and waited...and waited. And, you're probably saying, "Why didn't you call him?" The thing is...I did. And, got NO return call. Apparently, their answering machine is for looks, because it clearly isn't there to serve the patients. Again, I call the doctor's office to get some closure on the insurance rejection and the CT radiology report. To which the phone rep at his office told me my insurance company needs to fax the request for the MRI report. Yet, Narvel's office is at fault! They should've filed this with the original CT Scan request. Next thing, shouldn't it be a priority for the doctor to get back to a patient in a timely fashion who has something that could be potentially cancerous??? Not to Narvel. He couldn't be bothered. I can't make sense of a radiology report nor am I going to Google my answers. When I called today about these issues, they wanted to know if I wanted to book an appointment. For what? So, Narvel can waste everyone's time some more. Now, here's the part that will make you see why I believe Narvel is a trash doctor. I went to him for the lump in my neck and for pain radiating down my arm (from an unrelated issue). This clown didn't think I'd review his medical records. He completely and totally filled in whatever he was feeling like at the moment because he claimed I was "having headaches" and "no radiculopathy." Really? Because I could swear I NEVER said anything about headaches since I don't get them. And, I also said my arm pain is greater than the neck pain due to nerve issues. If that's not radiculopathy, then what is it??? If you go to Narvel or have gone, I encourage you to review your medical records. It's abundantly clear he's not competent nor conscious enough to adhere to the Hippocratic Oath. Do NOT under any circumstances go to this clinic. You'll get better care elsewhere.

Westland family practice is my doctors office Dr. Narvel has been my doctor for years and I don't…read morefeel I cou!d find a better doctor he cares about your health he listens to your problems.I love this office all are very nice.

We have used Divine Status for 2 family outings. My father is in a memory care unit and is in a…read morewheelchair so he needs transportation. The drivers are always very nice and they are terrific drivers. The pickup from the memory care facility is always great! They are on time and professional. The return trips(I am talking about weekends only) have not been as good. One time we had to go out into the parking lot because the driver was laying down in the vehicle on his phone and didn't get the notice to pick us up. The second time there was a wreck (which I know can't be helped) and they were 30 min late pickup my dad. This caused some other issues for us. I would recommend you pay to have them wait for the return trip if it's a weekend since they are short staffed (their words not mine) on the weekends.

This company has incredibly predatory business practices…read more It is incredibly sad that this company has such sketchy business practices designed to take advantage of the disabled and vulnerable. Their charges for transportation are already incredibly astronomical ($122 RT to go 15 minutes away) and to make it worse, they still charge for rides they did not complete and refuse to honor the terms and conditions stated on their website. They have no management and refuse to answer customer complaints so beware before you decide to give them your credit card as this company will not hesitate to bill astronomical charges and will not have any staff to discuss issues with you. Please, please be careful before you book with this company.

The Outpatient Rehab Center is located within Martha Morehouse. My physical therapist, Jennifer F…read more was helpful in pin-pointing the source of my back/leg pain. And she showed me some exercises that I think were useful in strengthening my core. The receptionists are relatively kind and the therapists seem really nice (although my therapist was usually late to start our appointments). After the first few visits, though, I didn't find it very useful. And my pain never went away. I should warn, I'm not a big believer in the utility of physical therapy so if you are, you should take my review with a grain of salt. I've had quite a few experiences with physical therapy and I feel like it is limited in how much improvement it can bring to your pain/relief. OSU health centers offers financial assistance for physical therapy, so that's exciting. Parking is easy and free. Finding this particular center from the garage is a pain, though.

Very relaxed, professional and helpful. Only wish I lived closer.read more

laceration on r hand needed sutured. Sunday afternoon dr Bob(dont remember his full name) came in…read morefrom his home to repair my injury. total time from walk in to departure less than 1 hr. I will go here again as needed for this type of injury. came here to avoid ER.

The doctors and front desk staff at this location are wonderful!!! My son (is 24 and has insurance…read more- just not a doctor) has gone to them for everything for the last 4 years, he says that they ARE his doctor. He has been diagnosed and treated for everything from sinusitis, flue, sinus infection, Covid, fatty liver disease and a severe meniscus tear (which required surgery). Last week I took my husband there for severe lower abdomen pain and they immediately said he needed to go to a hospital and called an ambulance for him. They were taking him to Riverside, but Riverside had no availability, so he was being transported to Dublin Methodist. The front desk gal was so nice to call me and inform me of the location change. My husband ends up needing Emergency surgery! While he was still in recovery the doctor from Scioto Urgent Care called to see how he was doing and what the diagnosis was! You CAN"T get customer service like that from a large hospital and I highly recommend this location for any ailment you have -- They truly care and are excellent health care professionals who are exceptional in the field!!

DO NOT GO TO THIS DOCTOR. They will treat you like garbage then blacklist you when you show up **on…read moretime** instead of 20 minutes earlier than the time they tell you (without any indication that this is necessary). They're rude and slow and expect you to wait for them, but they have 0 tolerance for other people not being EARLIER than the time they TELL THEM to be there. If you are supposed to be there at a specific time for their needs, THEY SHOULD SCHEDULE YOU FOR THAT TIME. Or at the very least put the "If you show up at the time we tell you to we will cancel your appointment and never see you again. Please show up 20 minutes earlier than the time listed in this text message. OR ELSE." I have never heard of a physician more concerned with the clock and their time than the patient. No wonder their parking lot was empty and their schedule was open. They clearly don't want patients.

Always seen very close to my appointment time. The administrative staff is very good at following…read moreup with me, even scheduling for labs and specialists on my behalf. The physicians have excellent knowledge and bedside manner (though I am far less impressed by the knowledge of the medical assistants and nurses). I would recommend this practitioner to anyone. There are snacks, current magazines, and books in the waiting room. The physicians and desk support staff are the best.

Excellent staff, excellent service, and everything is immaculately clean. All in all a great…read moresurgical experience. And a good outcome is always a positive.

A doctor I've been seeing for a few years recently transferred to this brand new branch of Ohio…read moreState Medical Center. While it was way out of my way, I still made the trek because it was time for a check up. It was easy to find off the interstate, there was a ton of parking, and it wasn't hard to get around the building. It was also filled with staff waiting to lend a helping hand. After getting checked in, I headed to the waiting area for my specialist. On the way I found a small cafe offering food and drinks. I didn't wait long before being taken back to a room, pretty much right on time. My doctor was nice as always and the facility was clearly just built. Very crisp white walls. All in all, I had a good experience here.