I had a problem with electrolysis attacking the hull of my 19' aluminum Fishrite. I reside in…read moreGrants Pass and took the boat to Crater Lake marine in Medford for a written estimate for the repair. I left the boat there and after 2 1/2 weeks received no response. I went back to the shop and an employee showed me a scribbled note for repairs including removal of both motors and resurfacing and painting the bottom. No indication of investigating or trouble shooting the cause. Also scribbled on the notepad was 9K. A couple of days later after talking to Ryan at Y Marina I returned to Medford to retrieve the boat which had been sitting outside in the weather. I drove the three hours to Coos Bay and dropped off the boat. A couple of days later I received a call from Ryan with the results of their inspection. They discovered the cause was improper grounding of electronics from the manufacturer and an issue with the battery switch leaking voltage to the hull. These guys are incredible, trustworthy and repaired the boat in a very timely manner. Oh, I must mention they did all the repair work, diagnostics and resurfaced and painted the bottom for several thousand dollars less than Crater Lake Marin's scribbled estimate of $9,000.00 Thank you Ryan and crew for a job well done! You guys are well worth the drive. Total charges from Y Marina was $2,493.75 !!!!!!!!

Started off with a phone call to the Coos Bay dealership, inquiring about a boat I had seen on…read moretheir website. They said it was available, so I made arrangements to fly in from N. California. I gave them a weeks' notice and asked if they could have the boat brought down from there Florence dealership, they agreed. I confirmed the day before arrival that I was going to be at the dealership around 1pm, once I arrived, I was told that they were not able to bring the boat down and I would need to drive an hour away to the Florance dealership to see the boat. I can understand if they didn't have time to bring the boat down to Coos Bay on only a possibility of a boat sale, but if they would have told me that they were unable to, and I would have just drove Stright there from the airport and not wasted my time going to the Coos Bay dealership. The salesperson (Brian) said he would go with me to the Florence dealership, but they were extremely busy (there was not one customer in site), so I said no problem and just went myself. I took a look at the boat, spoke with a very nice and knowledgeable guy from the Florance dealership and headed back to the Coos Bay dealership to discuss buying the boat. Called Brian and let him know I was on my way, but he was at home already (3:30) and that we could go over final pricing on Monday. I was thinking, I came all this way and was going to buy this boat that day but needed to wait until Monday now. (Note, boat sales are very slow, and Y Marina is closing the Florance Dealership down, but couldn't take a little extra time that day to sell a 100K plus boat). Call on Monday, settled on a price for the Boat, ask if they would be interested in also setting up the boat with electronics and kicker motor and asked for the addition cost, they said sure thing and they would get back to me that afternoon or the following morning. I didn't hear back, so I called the following day to finalize the deal and asked why I had not heard back from them sooner, then I was told that the boat was sold to someone else. I mentioned that we had agreed to a price and the boat was sold and that I was just waiting on the accessory pricing and installation lead time. They offered no apology and just said that there Florence store sold the boat and didn't communicate that with them. I said it seems that you do not communicate well with each other and that the boat should not have been sold out from underneath me. I have seen good reviews about this dealership, and it might have been this way at one time, but my experience showed me that they are very disconnected and scattered and communicate poorly with potential customers. I don't think sales work very well this way in a slow market (or any market). I guess maybe they got comfortable with the hot boat sales market of the past and it shows. I ended up buying a boat and Clemens Marina. Very knowledgeable staff and communicated well and great pricing. Y Marina missed out on $150K sale, due to lack of effort, scattered and poor sales Commnication.

Anything that goes wrong with any vehicle I'm in I know just to call this location. Everyone here…read moreis very helpful. Explain to me how to put the part in or explain to me why I don't need it. The customer service is better than any I experience in this area in any store. Even my dog likes it here!

Stopped in to find a cover for my vehicle for the winter. The staff was amazing. As soon as I…read morewalked in he spoke to me. Asked me what help I needed he walked with me and showed me the selection that they had in stock. He reviewed the warranties. He was very pleasant and engaging and I thanked him for taking the time to support his customer. The other thing I loved was it. They had a large selection to choose from and I was able to purchase the item. I'm so happy I didn't have to order it and wait for it to come in. I also like the fact that they had multiple staff working and checking out, moving very fast . It was very apparent that they care about their customers, their store and they know what they have in stock. I messed up because I should have gotten the gentleman's name so that I could have filled out a formal compliment form. So I will definitely have to stop in again and get his name. The funny part was on the way out the door. Another sales clerk stopped and said is there something I can help you with? Is there something you need?. I really appreciate the great service and I think this is one of the best auto parts stores I've been in the area

Oregon Paddle Sports handled the very touchy consignment sale of my kayak in a kind and ethical…read moremanner. I recommend them highly because of that and their helpful and knowledgeable service. Thanks guys!!!!!

Very happy with the rack install for my kayaks. I live outside the area, set up everything via…read moreemail and a phone call. Had in me in and out the door within a hour. Thank you Oregon paddle sports

My husband and I needed some rv parts while staying in Coos Bay and located Porter's RV. When we…read morewent to the service department we dealt with Alisha. Wow! What customer service! Absolutely the best we've ever encountered at any rv service. Extremely knowledgeable and answered every question we could think of about rv parts and Coos Bay. She even gave us travel information and took the time to review it with us. We absolutely recommend this rv service and the wonderful folks who work there. Sharon and Thom Page Los Osos, Ca

3 times here at Porter's RV. Service or repair it will not matter. Prepare yourself for long waits,…read moreno Service Technician and multiple visits. Absolutely do not have Warranty Work here. Addressing the problem, with accurate inspection is non-existent. Prepare yourself for multiple visits and hope that your experience is better than mine. Beyond Disappointed

The owner Kirby and his wife Marge are very nice. They own the marina and the RV park and are…read moresuper friendly and have superb customer service. You can rent boats here and go salmon fishing. They have hot coffee in the marina store and will cheer you on as you catch fish! We caught an 11lb salmon and it was delicious!

No refunds on cancellations and you must may the entire amount up front. The cancellation policy on…read morethe receipt says "Service changes may apply". I was given a credit that I have one year to book. Beware!

They are liars, they will overcharge you and rip you off, double charge you for parts, tell you…read morethey are top of the line but are crap. over charge for hours. They will not call and get your approval just tell you what your stuck with and get confrontational when you ask why they did not call. Do not trust these guys with your boat. Said I would have it back in a day, lie lie lie, three times went to pick up the boat, blame everyone but themselves for their mistakes and they do crappy work and try to give you back your boat all greasy with crud all over your new 700 dollar top of the line crap cover - What a joke.

Drop my jet ski off for repair. Had it 8 months and I picked it up after broken promises and…read morebroken promises. Paid bill and took it to another shop, they fixed it. After reviewing the bill they charged my for labor not performed. STAY AWAY