Over many years I have bought at least 8 vehicles, cars and trucks. Nice people. Knowledgeable. Can…read morebuy a vehicle in under an hour when you are not financing. Some wiggle room on posted prices. CarFax on all. They have even let me take the vehicle for a day to see if I like it. Most still have factory warranties in effect and Marano adds their own, I believe, 90 day warranty. Fair prices on trade-ins. I will only buy vehicles for myself and family here. No pressure. No rip-off fees for paperwork/license plates. You can't go wrong. (P.S. First car or two, I had my mechanic check the cars out. Now he tells me no need to check them out, as they are in excellent condition)

I wish these guys were located near me in South Jersey. I drove an hour and a half to purchase a…read morecar from this family business and the entire process was great. Before I drove I asked for a below market price for the car over the phone and they came down significantly to a fair price. No back and forth. I didn't finance the car so I can't speak to that side of the business but I was in and out of there in under an hour with a trade in. Unheard of experience. Their car collection is really cool too. Check them out if you're in the market.

IF I COULD RATE 10 STARS I WOULD!! We came in with bad credit looking for a good Honda. Our Sales…read moreRepresentative Garri met us with warmth and a positive vibes. He sat down with us and went through all of our options carefully and he really showed that he cared about getting us the best deal he could. When I wasnt sure about the first car he showed us, he worked hard to get us a good deal on the car we really wanted even with our credit situation. He was extremely patient when we were sorting out bank and insurance. He waited for us and helped us through the whole process. In the end we got a very reasonable financing rate and left with our almost new 2018 Honda Civic. I couldnt be happier! If I had to do it all again I would, and whenever it IS time to get another car I will be coming back and asking for Garri by name. Garri is a great asset to this dealership! He was fantastic!!!

Purchased a vehicle here. Dealer failed to submit registration paperwork; temp plates expired…read moreMonday. My vehicle cannot legally be operated. Staff has refused to provide management contacts and hung up on me during a 30+ minute call. Issue confirmed with New Hampshire DMV. Escalating to regulatory authorities.

Our car broke down on the drive back to Canada. We're lucky we ended up here. They replaced the…read morebelt within the hour. Great service and everyone was very friendly!!

This shop defines excellence. I highly recommend it. Thank you Josh and your team of highly…read moreskilled technicians/mechanics for keeping my "old" car running smoothly and performing safely on the road over the last several years.

There is a stigma that comes with being a used car dealer/dealership... this is NOT one of those…read moreplaces. Dale and his crew are nothing but top notch sales people. They are honest, open, and trustworthy. Never once did I feel taken advantage of nor did I ever feel like a fast one was being pulled on me. Purchased a used 2006 Hyundai Santa Fe through them and it has been nothing but a dream. At the end of the day you are buying a used car and they have the inventory to fulfill those needs. He even gave me gas money as I was leaving the dealership because he didn't want me stranded. Now that is customer service!!! If you are in the market for a used car go check them out. You won't be disappointed.

Not only is Dale and his team great people, they go the extra mile to make sure you are squared…read moreaway with your purchase. Highly satisfied with my 2011 Acadia, and my 2007 GMC SAVANA. Highly recommend this dealership.

I would have left zero stars if possible. The sold me a Honda Ridgeline that would not pass…read moreinspection. So I called them about it and was told it was my problem. They did not care. They are a shoddy outfit. Do not trust them. They are the epitome of shady Used Car Salesmen. BUYER BEWARE AND RUN. They buy what will not sell at auction and clean it up barely and then sell it to whomever is unexpecting. You both suck and will be reporting you to every site I can. Good luck dirtbags.

I bought a car from here and the whole process was so streamlined. They were honest and upfront…read moreabout every aspect of the car. They allowed me to test drive it. I visited a lot of other used car dealerships in the area and they all had "extra fees" but Citimotors didn't. Very happy with my purchase and very happy with the entire process. Will definitely come back here when I need another car.

Best people out here this far imo. I have not purchased my vehicle just yet due to being on the…read moreroad as a trucker but I most certainly put a small (the smallest) deposit down on my soon to be Chevy Silverado, and these guys have not played me once. They have held my refundable deposit and kept in touch with me to stay in touch which makes me even more positioned to buy this vehicle from Exem. I am a skeptic of buy here pay here places but this one has seemed to be a positive and pleasant place to work with. I have not felt forced to buy quickly nor have they tore into me about the remaining deposit (just inquired) and thats professionalism at its finest to me. I buy my cars straight out cash from owners and don't mind fixing them up if need be, but exem has me locked in especially as they do have nice vehicles again imo. Check em out. This is not a paid advertisement lol, it's just someone happy putting in their two cents.

Went in looking for a car for my mom, the owner overheard and told the sales rep he does the same…read morefor his mom and to make sure to "take care of me". I ended up with a 2012 Honda fit that was completely rotten underneath with rust throughout the entire undercarriage. Please stay away from this place and go anywhere else. They were hounding me for a 5 star review for days, hoping I wouldn't notice the damage before I left a review. If you're looking for a safe vehicle, this is not the place to go.

Stay away from this car lot.All they do is sell junk a**, cars and rip people off. They took…read moreadvantage of my elderly parents.

When I brought the car ac wasn't working made an appointment to get it fixed I took 3 times that…read moresupposedly they were sent the wrong part so finally they say it was fixed not even 3 months after I buy the car the Ac goes out again so I take it to my mechanic and he proceeded to tell me that they got the part for my car from a junk yard and didn't fix the problem now I can't get anyone to talk about a solution... this place is WACK

As long as I can remember we have always gotten our cars from Marano's. The most professional team…read morewho knows their cars inside and out. Always a pleasure to work with them.

My family has bought and sold cars w/ Marano & Sons for well over 30 years! I just purchased a…read moreused VW Atlas and have dealt with Mike Tango many times. A TRUE PROFESSIONAL and GENTLEMAN. No reason to fight with dealerships and get ripped off & lied to. Buy local and get treated with nothing but respect! Ralph Sr. Ralph Jr. & Mike are proof to buy local and get respect! 1000%.

Buying a vehicle from Karma Westfield was an exhausting experience marked by poor communication,…read morefailed follow-through, and deeply unprofessional treatment from management. Every step we dealt with felt painful. We paid for a service and then had to spend weeks chasing the dealership to get it completed. We purchased a BMW X5 on August 22, 2026. We finally received our permanent plates on October 7 - 46 days later, after relentless calls, emails, and follow-ups. We completed the insurance, inspection, and paperwork the dealership instructed us to provide. Our first temporary registration expired on September 20. Manager Tiffany's advice? Just keep driving on the expired tag. That was her response to customers asking how to use the vehicle they had purchased while the registration remained unresolved. We eventually received a second temporary tag, but the endless pursuit of answers continued. On September 21, we were finally told that a color copy of the driver's license was needed. We provided it immediately. Jonathan then admitted by text: "They asked for a color copy of license 7 days ago I'm just now sending it. My apologies. Please don't file complaint." That message speaks for itself. We had been repeatedly checking in, yet a simple request sat uncommunicated for seven days. We could not provide something nobody told us was needed. Escalating to Tiffany was equally frustrating. She hung up on my husband during a call about the registration problem and repeatedly addressed him as "love" while he was trying to get answers. We found that condescending, inappropriate, and grossly disrespectful. A customer asking management to resolve unfinished paperwork deserves a clear answer and basic professional courtesy. By September 24, my husband could see in the DMV's online portal that his registration had been issued. He sent that information to the dealership and requested tracking details for the plates and documents. He followed up again on September 29 and October 5, still asking where everything stood. We were doing our own status checks and repeatedly pursuing information that the dealership should have been communicating. On October 5, we were provided documentation of a $594.01 shortfall in the estimated registration charges. My husband paid it immediately through the dealership's payment link and again requested shipment confirmation. The plates finally arrived October 7. We also filed complaints with the New Jersey Division of Consumer Affairs and Motor Vehicle Commission during this ordeal. It should never take this much effort to get basic follow-through after purchasing a vehicle. The 46-day wait was only part of the problem. The delayed paperwork request, constant need to chase updates, advice to drive on an expired tag, and dismissive treatment from management made the entire experience unacceptable. Receiving the plates finally completes that task. It does absolutely nothing to repair our opinion of this dealership. Based on our experience, I would never purchase another vehicle from Karma Westfield, and I would strongly advise anyone considering buying here to take their business elsewhere.

Based on the reviews... this place sucks and thank god I did not go to them. My request was…read morestraight forward, my hubs car broke down. Wasnt worth it to fix and so we were in the market for a new car asap. I saw a few vehicle i was interested in - called these guys for a price on a car I saw - asked for an out the door price as we were in a hurry... they did not get back to me for 2 days. We brought another car from a more local dealer because we needed a car that week. Now here is the reason for 1 star - they wont stop calling or texting. Its been a 2 weeks and I had repeated been called after unsubscribing from their system 2x and talked to another 6-8 reps that I already brought a car and no longer interested due to them dragging their feet. Like seriously stop calling. These people have no respect and based on reading their reviews we will not be going there at all.