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Coops Cars

3.7 (3 reviews)
Open • 8:00 am - 5:00 pm

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9 years ago

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9 years ago

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8 years ago

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Exem United

Exem United

(5 reviews)

Went in looking for a car for my mom, the owner overheard and told the sales rep he does the same…read morefor his mom and to make sure to "take care of me". I ended up with a 2012 Honda fit that was completely rotten underneath with rust throughout the entire undercarriage. Please stay away from this place and go anywhere else. They were hounding me for a 5 star review for days, hoping I wouldn't notice the damage before I left a review. If you're looking for a safe vehicle, this is not the place to go.

I will never again do business with this dealership and do not recommend them. They sold me a car…read morethat never worked and spent more time in the shop than in my possession. The price of the car was also an absolute rip off considering how unreliable it was (over $32K PLUS the finance charge). They said there is a "one year warranty" as long as I brought it to THEIR shop on site which required a $100 copay each time and was there frequently. They would also guilt you for how you were only paying the copay and how they were eating the remaining cost of the fix (when they should've sold you a reliable car from the beginning). When I addressed my issues when the warranty was about to expire, they said they would have never told me that and I could have taken it to any technician of my choice, meaning I was lied right to my face. The technician on their site kept putting "band aid" fixes on my car for a full year and then when I took it to my own technician right as the warranty expired, the repairs were over $7K (including needing TWO catalytic converters). When I got these fixed through my own technician, a couple weeks later the car started jolting and shaking aggressively whenever the car accelerated ( something that happened a couple times but I had dismissed as something minor since it wasn't as aggressive) and I brought it directly to the manufacturer at the recommendation of my technician because this was in dangerous shape. This 2016 car had less than 100,000 miles on it and affected my ability to get to work frequently. The estimate cost for the fix was another $4500, so I turned it in directly to the manufacturer. I had the car for approximately 18 months and over $7K in the hole PLUS the remaining thousands I owe for the loan for a car I can that was unsafe and undriveable. NEVER again!

Karma Westfield

Karma Westfield

(12 reviews)

First I should of read the reviews on this dealership Karma Westfield. As everyone is saying stay…read moreaway from this dealer ship!!! They added packages and fees to start that made the price jump up from what it was listed for. Second I brought back the BMW x5m that I purchased, I still had 30 days and 1000 miles under the warranty limit ,I came in to get the AC fixed because it was not working. When doing so the manger Tiffany pulled every trick in the book to say they was not covering it. Forget about all the going back and forth with her on why it should and not get fixed. Long story short when I came back the next day after seeing that the car never moved an inch since I brought it there. When I asked for the key some one went and told her that I was there, she jumped in my car and drove off the dealership property. When I asked where she went with my car no one knew. I called the cops and reported my car missing because no one could tell me where she went when I just wanted to get my car and leave. One's she came back the cops there ,she said she took it for a test drive.... I am being very nice on what I really want to say on the whole situation. STAY AWAY FROM THIS DEALERSHIP AT LEAST WHILE SHE'S STILL WORKING THERE JUST LOOKED AT THE REVIEWS. HER NAME IS MENTIONED A FEW TIMES TIFFANY.

Just like all the other reviews I need to warn anyone who has been swindled into visiting these…read morecrooks. Advertised prices online do not include their 11k services which they include on every car when they arrive on their lot. During my visit there the manager Tiffany also withheld the keys to the vehicle I was considering trading in until we threatened to call the police. If you are looking to experience the classic sleazy used car lot then this is the place for you! Do yourself a favor and look literally anywhere else. All this and I haven't even mentioned how condescending Tiffany was to my wife and I when explaining the financials when our clearly incompetent sales person had no idea what he was talking about.

Coops Cars - carbuyers - Updated May 2026

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