While driving through Kansas on a road trip from Texas to Utah, we found ourselves in an unexpected…read moresituation where we needed new tires for our minivan. Our main goal was to get a good set of tires for our vehicle, get them balanced, and aligned, and then get back on the road as we had already experienced a delay in our trip. Our experience with the folks at RNR-Hutchison was positive in every way. They were able to get the tires we wanted on our vehicle, within the timeframe that we needed, and we were back on the road the next morning, saving us a lot of money. In my experience, the people there were friendly, knowledgeable, and they did everything that they said they would do. PS: While I was there, in their showroom, during the time that they were working on my vehicle, I was able to do some remote work on my laptop. As I did, I observed several people coming and going perhaps wanting to purchase new tires for their vehicle, or to make a payment on an installment agreement that they had previously set up with RNR, or, in one case, I saw a person who came in to resolve an issue that they were having with RNR. In every case, whether it was a new customer, an ongoing one, or one with a disagreement, I observed the staff interacting professionally with the customers. I've only had one experience with RNR-Hutchison, but I must assume that this kind of interaction is standard practice with their staff. In particular, I'd like to call out Lexi, who handled my purchase, she went above and beyond to make my experience with RNR-Hutchison great. Thank you.

Not impressed. I needed a low tire fixed, and a little air added to the other three. These are…read moretires I have never had any issue with. I dont live here, so needed just something to get me home to my tire shop. The girl measured my tires then had to ask a guy what it meant. They then proceeded to tell me I have "shitty WalMart tires" and they wont fix them. They are NOT "shitty WalMart tires" and I did not appreciate them telling me that. Especially one of them being the manager. I only went to them because someone said they were good. I drove across town to our trusted Cooper Tires, and got fixed quickly and most importantly- with great service. I lived here for years, RNR...I dont see a good future for you here.

They had the tires I wanted; even made in the USA They mounted and spun the tires on the car for an…read moreexcellent way to balance the entire wheel assembly. I can't imagine someone wanting to buy Asian tires when China is saying death to America

Good fast service not bad price either fast order time on tires good selection of tires to choose…read morefrom

Worst experience I've had with mienke ever. Im not sure if it's because I'm young or what but went…read moreto get my oil changed and he let me buy the wrong oil (later found out a c4 91 corvette does not need full synthetic) because full sythetic is obviously more exspensive but thats more of my fault for not knowing and his fault for not telling me, but that's not the worst part, as I'm sitting there after he told me I'd be paying a little under 100$ for my oil change he's openly giving customers after me 5$ bucks off 10$ off because of price changes and he said he was trying it make it a little "easier" for them to get used to the switch...yeahh didn't do that for me. after i pay the highway robbery of my oil change, I go to get into my car and start it and put it in reverse, I hear a terrible noise and realize my car is literally on the fucking sidewalk and I had to scrape it off to drive out of the parking lot. I got out of my car to check the damage and i find out my under carriage is scraped to hell and my A/C housing is bent asf. Solid worst experience ever and I USED to get my oil changed pretty often at this establishment but I can guarantee I'll never be going to meineke again.

Very transparent company. The inspections are done by phone now. If anything is wrong you will see…read morevideo or pictures of it, sent to your phone, very convenient. Very nice and informative group if guys.

Brought in vehicle to investigate a knocking engine noise. After determining that repair would…read morerequire extensive digging deeper into the engine it was decided to not continue with investigating further into the matter. Vehicle was returned with an added bonus of electrical issues and ignition issues that were not present prior to the visit. Vehicle is now unusable in this condition.

Water pump went out on my diesel pickup. The only person to treat me well over the phone after…read morecontacting multiple repair shops. I was able to drive to his shop and someone cancelled their appointment. He took me next in line, replaced the water pump and tested everything. Worked out great. Wonderful folks. Most grateful to everybody there!

DO NOT BUY A CAR FROM HERE…read more I had an awful experience purchasing a car from this dealership. I bought a car and had it delivered, trusting that everything was in good working condition as promised. Russell assured me, saying, "I've driven it, and it drives great." Unfortunately, that was far from the truth. Upon delivery, the car didn't drive well, and several things didn't work as they should. To make matters worse, the rear tires were bald. The delivery company also cracked the windshield, but they refused to take responsibility for it. I contacted Russell about the cracked windshield, and he agreed to pay for half of the repair. Annoying, but I accepted it. However, after that, Russell went completely silent. I received no further responses, messages, or assistance. In the end, I had to pay over $6,000 in repairs and an additional $1,500 for new tires--plus, the cracked windshield still hasn't been fixed. This experience has been a nightmare, and I regret trusting this dealership. I've learned my lesson: not all small-town dealerships are trustworthy.

They sold me a lemon. we returned it three times for various major fixes within the first month of…read morepurchasing. Radiator , ventilation system , etc had to be replaced. Do not ship here. They are shady . They will not reply to my attorney. If there was a 0 star option I would give them that, they don't deserve one star. only worried about making money.

We were traveling through Pratt Kansas on our way to a car show in Springfield Il towing one of our…read moreclassic cars. The overhead light that holds the two interior lights had come loose and was hanging down. We had just drove by Doug Reh Chevrolet so we turned around and pulled in. I went in and met the parts manager Bob Gwin. He was so helpful, he looked up the unit and found what screw was needed however they did not have it in stock. Bob went in the back, handed me a suitcase full of different types of screws and a screwdriver, said go and try any of these. The screw was actually recessed in the housing, it had not fallen out just came loose, I used the screwdriver and the units been fine since. We own a company and have employees, Bob represents the kind of employee that engenders confidence with customers that after the sale, the attention to service will be there. Bob, thanks again!!!!

The entire team I worked with at Doug Reh was responsive, polite and professional! I purchased a…read moreused car from Doug Reh from my state of California and everything from viewing the car over the Internet, videos, questions etc. was all handled by my sales rep Heath. Heath told me all about the car, and even identified a small dent to be fixed prior to shipping - something I could not see over video and wouldn't have known about prior to purchase from another state. Kendra in finance handled all the paperwork and financing and was very helpful and responsive to financing. Donnie helped work out the transportation and solve issues with delays from the transportation company. I would recommend anyone who is buying from out of state to feel comfortable that they'll take care of you as if you're sitting in their office.