If I could give zero stars, I would. My husband was hit by a drunk driver in March, and his bike…read morewas taken to Savage Cycles for repairs. It took eight months to get the motorcycle back, and when we did, the paint was done incorrectly and the bike wouldn't even turn over. We brought it back, hoping they'd make things right -- instead, it took another two months. When we finally picked it up again, the brake lights didn't work, the shift lever was placed higher than the primary cover, and the levers and grips had all been moved. The bike was still not properly repaired. The owner, Paul, was extremely unprofessional throughout the entire process. When we tried to address the issues, he became rude, dismissive, and even mocked me. He refused to let us start the bike before leaving his shop, and said he was done working on it -- despite never fixing it correctly in the first place. After months of waiting and thousands of dollars tied up in insurance repairs, we're left with a bike that still isn't right. I would never recommend Savage Cycles to anyone. Their lack of professionalism, accountability, and respect for their customers is beyond unacceptable

I took my bike (2007 VTX 1800) there for steering neck bearings installation and both forks to be…read morerebuilt. Paul and Stacy estimated the cost, kept me informed, and let me know when the job was completed. I could immediately feel the positive impact on the steering and handling of the bike. I am very happy with the quality and care I received.

I would recommend anyone that's looking for a company that's professional with a human touch!…read moreJudith worked with me and the shipping company to get me the bike of my dreams in exceptional condition. Thank you guys! Al

Excellent customer service and very honorable. Bought a bike from them a couple weeks ago and ended…read moreup having a slight mechanical issue with the bike. Bob drove to my house, picked up the bike, had it fixed and delivered back to my house in just 3 days. I would absolutely recommend Bobz Bikz 10/10 times.

Greatest place to buy anything Robert is really a great person couldn't ask for a better person if…read moreyou want a decent deal see Robert

Quick friendly service and reasonable price would definite recommend these guys and use them againread more

Have had an oil change and now repairs done here. When I went in for repairs today, they quickly…read moregot my care in and figured out what was wrong: I had a bubble on the tire on the axle side that I couldn't see, and a bent tire rim that I could see. They found me a new tire and quoted me a price on all the repairs today. I had to go back a couple hours later when the tire got delivered, but I used their iPhone app to get a $25 off $100 discount! I highly recommend them! Fast, friendly, and fair!

Can't get anyone to return calls or emails. I used the number and email listed on the shop's…read morewebsite. Busy is understandable, but just plain silence likely means you wouldn't render adequate service anyway. If you're so busy you can't keep up, hire more people. If you can't hire more people, then you're just doing business wrong. If this review prompts an owner response, my only question is why did this matter more than my initial inquiry?

On October 8, 2024, I brought my UForce 1000cc to Biker's Edge in Wichita, Kansas, for dash repairs…read morethat I was explicitly told would be covered under warranty (by Logan). But instead of doing the right thing and waiting for authorization from the warranty department, they jumped ahead and did the work without approval from them or myself. Now, I'm stuck with a $260 bill because the warranty department refused to cover it. Why? Because there was only a loose nut behind the dash, and no parts were broken. So now I'm out $260 for a loose nut. This entire situation is beyond frustrating. I made it crystal clear that this needed to be covered under warranty or call me to get my approval after they had a cost for me, but they chose to do the work anyway, without confirmation--and then expected me to pay for it. And as if that wasn't enough, it took them two days to even find my warranty in the first place. This is an absolutely ridiculous way to run a business. When you take a vehicle to a dealership, they at least have the decency to check out the problem, call the warranty department, and let you know what's covered before they touch anything. But not Biker's Edge. They just do the work and stick you with the bill no matter what. It's a joke. Customers should be able to trust that warranty repairs will be handled properly, but after this, I've lost all faith in their service department. And here's the kicker--when I went to pick up my vehicle, they told me the warranty claim was denied because the warranty department wouldn't cover it. I called the warranty department myself and found out the real reason: Biker's Edge labeled the issue as an "adjustment." If they had simply told the truth--that the gear shifter was getting stuck in the steering wheel--they would have covered it as a safety issue, no problem. That was the warranty department's exact words. This isn't even about the $260 anymore. It's about the dishonest and shady business practices at Biker's Edge. From what I was told by the warranty department, they make more money when they bill the customer instead of going through the warranty process. I will never set foot in this place again. I'll happily drive an hour to another service department that actually values their customers and doesn't screw them over. Avoid Biker's Edge at all costs unless you want to get burned like I did.

Terrible bussiness. Extremely high employee turn over rate. Owner doesn't take responsibility. If…read moreyou bought a Suzuki RMZ Army Edition recently, just know Bikers Edge is trying to sell your special edition parts you were supposed to receive with your bike after warranty registration.

I have a 2006 Kawasaki Vulcan 2000. It developed a small antifreeze leak. Due to the age of the…read moremotorcycle the Kawasaki dealership in Wichita wouldn't touch it. They suggested the cycle station and since he had worked on my 2008 Kawasaki concours years before and I was very happy with their work, I took my Vulcan there and dropped it off and the next day they called me to let me know it was done. All that was wrong was two small clamps. It was an hour labor. You have to love an honest shop. They took good care of me and my motorcycle.

Always a great experience. And fair repair costs they really know their stuff. They mainly work on…read moreimports but will still work on harley-davidsons some operations don't do major repairs on harley-davidsons

Great service and great people! Lawn mower broke down and they picked it up from my house and…read morerepaired it within a couple days. Definitely recommend!!

Awesome repairs on my old golf cart. They know what they are doing. Great service. Great service…read more Highly recommend