If I could give zero stars, I would. My husband was hit by a drunk driver in March, and his bike was taken to Savage Cycles for repairs. It took eight months to get the motorcycle back, and when we did, the paint was done incorrectly and the bike wouldn't even turn over.
We brought it back, hoping they'd make things right -- instead, it took another two months. When we finally picked it up again, the brake lights didn't work, the shift lever was placed higher than the primary cover, and the levers and grips had all been moved. The bike was still not properly repaired.
The owner, Paul, was extremely unprofessional throughout the entire process. When we tried to address the issues, he became rude, dismissive, and even mocked me. He refused to let us start the bike before leaving his shop, and said he was done working on it -- despite never fixing it correctly in the first place.
After months of waiting and thousands of dollars tied up in insurance repairs, we're left with a bike that still isn't right. I would never recommend Savage Cycles to anyone. Their lack of professionalism, accountability, and respect for their customers is beyond unacceptable read more