There's nothing scarier than when you get the call that your mammogram isn't normal. After an additional mammogram and an ultrasound and literally the scare of my life, I was referred to Dr. Cooper by a friend and colleague when it was discovered I'd need a biopsy. (Timeline: mammogram on a Tuesday, repeat mammogram and ultrasound on a Friday. My doc sent the referral the following Monday). Imagine thinking about that all weekend! Monday my doc let me know I needed a referral to a surgeon for the biopsy. I told her my friend's reference and she put it through. In less than 2 hours I received a call from Dr. Cooper's office to see when I could come in. They left it up to me. They took me the same day.
Now, because they took me the same day, I had a bit of a wait. I took into account that he had to see his already scheduled patients and that he would have to look at the results of all radiology reports I'd given when I got there. The moment he walked into the room I felt good. His bedside manner was wonderful. He was so thorough (but shouldn't they all be?). He was kind and let me know what to expect and put me at ease with his preliminary thoughts. I understood that nothing was final until the results but just knowing that he felt positively about it kept me from pulling my hair out the next couple days. My results were BENIGN!
I know he had nothing to do with my results but it was his kindness and his thoroughness and his professionalism that I loved. It seems crazy to laud medical professionals for what they should all embody but when it's done right, it needs to be told. I thank God for him because my wait could have been tortuous or I could have had a moody, crappy, curt, surgeon that had the bedside manner of a white wall. read more