Arrogant. Burnt Out. Old School. Visited Wednesday with my…read moresister as her advocate. He was highly defensive that I was there. Sister has been having abdominal pain for years. Always brings it up. He even wrote a consult to a Pain Specialist whivdid not treat adhesion pain. Other medical problems. Bold faced told my sister she had never mentioned pain before????? What? We took a fecal sample for hemocult. He refused to test it, then ordered a lab fecal hemocult. Ordered labs and prescription. Went around corner to have labs drawn. The tech, Stacie went to lunch and did not enter the lab orders. Wait time 1 hour. Again, prescription was not entered until today after we followed up AGAIN. No apologies. No call. No follow-up. Requested 2 referrals and provided contact info for both Doctors. Referrals entered for two completely different Doctors other than our request. Follow up again. Piedmont is absolutely the worst care system. Only positive is their accessible medical records. MY BODY. MY CHOICE. YOU DONT HAVE TO PUT UP WITH CRAPPY CARE.

Dr. Boone has been very neglect with the care of my dad. He went in to see Dr. Boone numerous times…read morefor two months for blood tests, X-rays, mri .... He said everything came back negative. My dad was extremely sick for two months that he looked terminal. Couldn't walk, fever, looked yellow, shivered, slept constantly, ect. And he never followed up or sent him to a specialist or to the hospital. My parents are of the generation that they believe everything their Dr. says and didn't think they could do anything else. They finally went to a different Dr. and he speculated right away what he had, which was bacteria in his blood and was practically terminal. He went to the hospital right away and has been in for three weeks. He is getting open heart surgery today because the bacteria ruined all three of his heart valves. His symptoms were text book symptoms for this problem. It is now going on three months for my once very healthy dad to being extremely sick. He could of died due to Dr. Boone's lack of follow up or lack of action. I know he would say he did all he could do but my sons girlfriend who is a second year medical student told me he might have the bacteria in his blood because he had every single symptom. Now why couldn't Dr. Boone come up with that??? Dr. Boone needs to do a lot better with his patients, totally unacceptable!!!

Dr Ahmed is great. Made me feel comfortable and took many precautions to keep patients safe during…read moreCOVID. His office is one of nicest, aesthetically, I've seen as well. Came in for a immigration medical exam and he told me I needed to get some labs done. After I finished them, he would sign off on the paperwork and I could pick it up. Sherry, his nurse gave me all the information I needed and made sure to call me back promptly whenever I had questions. Reception's communication skills can be...refined, but the experience was stellar overall.

I am not sure if this doctor will be my first choice. I went to him because he was the only one who…read morewas USCIS designated medical physician. I am a bit of a traditionalist, going to a male doctor for physical check up scares me. I am in health care profession and usually a female nurse is present in the room during physical check ups. Well, his female medical assistant walked out the room. I panicked and my BP went up to 355/225. He scared me even more when he asked me questions about my ethnicity/background/heritage etc. Then he tells me he has to report me to ICE, since I had no health insurance, and my status in US was questionable. (note: yes I had no health insurance, because I had a job of live in caregiver, and I was a legal documented Immigrant who was being sponsored by her employer) Anyways, he advised I go to to ER and get an IV drip to lower my BP before I stroke out. I almost fainted. I went home instead, drank water, I called my family physician she saw me at her office. My BP was 125/65. I told her what had happened, she said I am not the only one, she has seen other female very legal and undocumented immigrants too who visited this guy and suffered a panic attack. Anyways she gave me meds, and after a week I returned to this guy with a low and very normal parameters of BP and I got my USCIS clean medical bill of health. I give him 3 stars. He was not very professional, and should've known that usually immigrants esp. female ones who hail from certain countries don't like being left alone with male doctors. And I do wish USCIS designate a female doctor too.

I called today to make a new patient appointment at the crossroad office in Belair Rd Spoke to…read moresomeone by the name SHELLE or Chelle she was very abrupt no type of warmness so when I told her that it sounds like she didn't wanna talk or be bothered. I asked her can I speak to someone else she told me I can call back well I told her how her attitude was and she then said ok have a good day and hung up on me for that reason I will not be seeing anyone at if they have people like this at the front desk a place of hospital setting doctors office setting this type of attitude should not be reflected. People don't come to be seen because they're in the best mood or shall I say best Health possibly so but this is not a place to have that type of a rigged attitude.

I recently moved and my old PCP referred me thinking it was the centeral primary care practice for…read moreAugusta University. They were wrong. Do yourself a favor and just call AU health's central appointment line. The staff can't make appointments without new patient forms filled out. And they can't expedite new patient appointments based on patient needs. There is no webform and no way to submit the form via a modern interface like email. Instead you have to go though their disastrously implemented new patient portal (separate from their patient portal that is accessible though the website) doesn't seem to transmit jpegs or pdfs despite showing them in the sent folder. The person on the phone can't tell you if your forms went through on their garbage messaging system. Even if they do go through, the doctor has to 'accept' you. There is no time expectation for this step, it takes as long as it takes, could be weeks. Is this an exclusive club or a primary care doctor? Each time I call they tell me my expected wait for my new patient appointment is longer, from 2 weeks the first time I called and attempted to submit the form to 4-6 weeks today. There were too many red flags, I just couldn't believe this complete lack of professionalism and poor service. Thank goodness I called the AU central line today, they gave me an new patient primarily care appointment two days from now. If I had started with AU I could have avoided hours of stress and headaches and some urgent care and ER visits. Don't be fooled!

Great Family Doctor. listens to patient. not in a hurry to get you out. listens to you and your…read moreissues and gives you concrete advice. oh yes did i say he listens