Cooper Concepts has been sending direct marketers to my door on behalf of Spark Energy for the past week. The first time, the rep told me she was from the energy company and "needed" to see my bill. I told her I wasn't interested, she said she would keep coming back until she saw my bill. I've declined their services on four separate occasions before finally taking down their names and calling their supervisor. I told the sales reps I was not interested in what they were selling and asked them to stop ringing my buzzer and knocking on my windows. The reps, Larissa, Elisa, and Omar, said they would not personally return but that someone else from Cooper Concepts would be coming back. Omar said there was no way to remove me from their route. I asked for their company's name and their supervisor's name and number. He told me, "it's Cooper Concepts, google it" and tried to ignore me. I insisted he give me the details immediately and I was finally given the name Apryl Christensen. Apryl was expecting my call, she told me they would not return to my home. I was not given an opportunity to air my grievances, which gave me the impression that aggressive and rude tactics are common practice at Cooper Concepts. Instead of threatening me with visits from other reps, a simple, "We're sorry, we won't return, and we'll send the message up the chain of command" would have sufficed. Omar "didn't appreciate" my attitude. The feeling is mutual. So if you want a direct-marketing firm that will enrage your potential clients so much that they will discredit your company with their friends and neighbors, definitely hire Cooper Concepts. Super-awesome job, guys! read more

They made a rebate deal with a supplier of contact lenses. My optician told me (in good faith) that i can get a rebate of $100 if i purchase a year of lenses. It took an overly long time to complete the online form - but the card eventually came. I spent $20 on it, then it became non-functional. Can i get it resolved?.....you guessed right. Stay well away from Cooper Concepts. Thieves. read more

I received an email within a day of filling out the application. I called back and got an interview the next day. I met with Apryl, the CEO, and, she was very friendly and asked all the right questions. I was then asked if I could come back the next day and shadow an Account Manager for a a few hours. I said sure, and came back around noon the next day. An "account Manager's" role is apparently to go be a door to door salesperson in the Chicago suburbs. I walked in 3 inch heels for 4 hours. The "Account Manager" didn't make a single sale. At one point, he told the elderly lady that answered the door that he "Needed to see her utility bill", the old lady asked why, to which he replied "ma'am, i'm with the electrical company, i need your bill". The poor lady got scared and told us to wait as she got the bill. I pushed the guy aside and said "Never mind ma'am, i'm sorry" and shut her front door. I found it worrying that he would take advantage of someone like that. I didn't want to think of what he would have done had she brought the bill. He later told me that "sometimes you have to just take advantage when you can. The job doesnt pay you unless you make them money. Like, nothing." Asked him why he is staying with the company, he responds, "Well, it beats having to get up at 7am and if i do sell, i make like twice as much as my friends do". "So how much would you say you sell in a week", "like 1 or 2, but i just want to move up so i can have people work for me and just sit back". Yup. That is how these "employees" see life. The company itself if very shady. It seems almost like a pyramid scheme, in the sense that you can move up when you train and meet certain goals. So if you make "X" amount in sales, you move up to Senior Manager, and you get a batch of Account Managers to train and mentor. Then you get a percentage of their sales. As they move up the totem pole, so do you and you continue to earn from their trainees, and their trainees, and their... When we got back to the office, Apryl had an offer waiting for me to sign. I went into her office and told her to pretty much shove it in her over-perfumed ass. This job was a joke. You literally walk door to door at 6pm and dont get paid unless you sell. She tries to convince me, but i literally just walk out and wish the "account managers" good luck as they sit around at 8pm. read more

I used Cooper Concepts in order to help me with my general business needs for Marketing and Sales. The owner as well as her partner were very professional and took the time in order to lean specifically what my needs were and designed a marketing campaign to meet those needs. Additionally, the representatives that they provided to implement the campaign were super professional and kept in constant contact with me regarding the progress of the campaign. I would definitely recommend Cooper Concepts! read more