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    Cooley Motors Volkswagen

    2.1 (71 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 week ago

    Services - Cooley Motors Volkswagen

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    7 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto engine repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Cooley Motors Volkswagen Photos

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    Jennifer S.

    I have not bought a car here. So I cant speak on that. This dealership is maybe 8 minutes from my house, so I bring my Jetta here for service. Greg and Kelsey are by far the best service people I have dealt with at any dealership. They always find away to squeeze me in, even if its for a simple oil change. Or took 10% off my bill when I didn't have a coupon. They try to go out of their way when and where they can, so be nice to them, and don't be afraid to ask for a discount.

    Cooley Mazda in North Greenbush NY missed water in gas diagnosis!

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    10 years ago

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    16 years ago

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    7 years ago

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    8 years ago

    I still think they're the worst place to do business with, lies after lies with lies,just no good move onto another dealership..

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    10 years ago

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    19 years ago

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    12 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Cooley Motors Volkswagen

    Review Highlights - Cooley Motors Volkswagen

    It was easy to sign a lease and my salesman, Dan Stein, was extremely nice and laid-back.

    Mentioned in 6 reviews

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    Quail Auto Sales

    Quail Auto Sales

    (6 reviews)

    My Brother asked me to pick him up and bring him to this little known Auto dealer; in the heart of…read moreNorth Albany. He met with the owner and his son- John Aidala and Steven Aidala, the day before, Being the Matriarch of the family, I felt he should be buying from a larger know company. The neighborhood has deteriorated over the last 30 years and to be honest, I was reluctant to even drive there. Talk about a step back in time-the 79 yr old owner was sitting right there in a 1970's desk, personally greeting anyone that came through the door. All the paperwork was really to be reviewed and more than satisfactory. The inspection had been done at the closest dealers. The son advised me he would pick up my Brother at his home, later that day. "They" would complete everything at the DMV and my Brother could drive his new car home that day. John was reminiscing about "our" school days-we all attended Vincentian Institute. If you want to seriously be treated like "you're special"-go here, Amazing family business that was just honored by the City of Albany for 75 years of service

    This was written in November when we purchased the car, yet Yelp somehow buried it. It says…read moresomething that I went looking for it months later to make sure our great experience was shared! We just purchased a used car from Quail Auto Sales and could not have had a better buying experience! We had been looking for a car for our son for a long time at numerous dealerships. Although there had been cars at other dealerships that we were interested in enough to purchase, we never found sales staff that made us feel comfortable that the information we were given was reliable. For us the car was important; but equally as important was feeling that we had gotten a fair deal and trusting that what we were buying was without hidden issues. This is why we purchased from John and Steve Aidala. Their dealership is locally owned and has been for many years. The Aidala's have been part of the Albany community and pride themselves in maintaining a superior standard of service and fair business practice. We saw the car online on a rainy Saturday 30 minutes prior to Quail Auto Sales closing for that day. My husband called to make sure that they were still open and that the car was on their lot. Their website said they were not open on Sundays and we knew that this Prius was a great find. John answered the phone and my husband asked if he could make it there 10 minutes before closing, could he still look at the car? John told him that the rain would make it difficult to really look at the car and he would be happy to meet him there the next day to show him the car, even though they aren't open on Sunday. Every single interaction after that was the same good customer service, fair dealings and just an over all good feeling purchasing a car from them. I will return again to buy from Quail Auto and have recommended them to friends and family.

    Roberts Auto Service

    Roberts Auto Service

    (36 reviews)

    I worked primarily with John Chidsey, who has been in the car sales business for ages. He knows…read morehis cars. Having chronic illness and being a single woman looking for a car on my own, I was lost. I found John's help early on in the process, and then looked around - to make sure I was choosing from multiple sources of information. The other places had crappy people skills, no car knowledge, and ..it wasn't good. I returned to Robert's Auto for John's help. We had connected well that first day, and it picked up from there. But it was *genuine*, relaxed, and with kindness. Coming back, I had also re-focused my specific buying needs and goals, and John was easily able to find me cars to choose from in those specs. John gave me Carfax reports and was up front about the car histories. He went with me on the 2 test drives (apparently some dealers don't?) which took us through various driving conditions. Moving ahead on the sale/purchase of the car I chose was simple. And not high pressure. I had wished I had had my Grandpa with me to buy a car, but really, without the age piece , it kind of was like having my Grandpa (sorry John, not an age thing!) pick out and help me with a new used car. It really felt like that. John did not "charm" me. He was kind. Kind. As someone who studies body language, including micro-expressions and handwriting, John passes every test to be the antithesis of the caricature of a salesman. Go with John Chidsey at Robert's Auto. (I love my new used car so much )

    They have relocated to Sanford North Carolina to rip people off down there now…read more My neighbor got 2 lemons from them, now he is buried in debt due to their BS Warranty. ASK FOR THE CARFAX REPORT PRINTED! And if their printer is broken have them download and email it at that moment. Scammers!

    Cooley Motors Volkswagen - car_dealers - Updated May 2026

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