Charlie was a lifesaver. He came out within a half hour of me calling him to fix a leak on our…read morecamping trailer. He also fixed a few other things for us. He worked very quickly and efficiently and had all the parts on his van. Very friendly too.

If there was -1 star I would have chosen that. Had trailer 3 days and never returned calls or…read morecalled to say what problem was found so no options for repair was giving. Called to say I was coming to pickup trailer so without signing a work order or giving my permission to work they quickly work on trailer before I could get there to pick it up. Will not return there for any maintenance, supplies, or repairs again. I will advise all of my friends to avoid going there to have any rv work done there.​

I am not having the same experience. I have been in to talk to the head service guy and I have…read morecalled and left messages for him multiple times without a call back. I had them replace my wheel bearings and on the way to our last camping trip it appears that either the wheel bearing failed or was not installed correctly. I have given them a change to work with me on it and I get no call back. I will not be taking my RV back to them and I do NOT recommend them to anyone. I am grateful to be alive and that that wheel that came off did not kill someone.

These people and this company are everything that you hope for when your going to make a large…read morepurchase. I swore off buying anything in Klamath falls but this company and it's dedicated people have renewed my faith. They have integrity, honesty, expertise, & ethics. What a great pleasure to not only purchase but knowing that they stand behind everything they sell is such a comfort. The friendliness when you walk in the door is so refreshing. They have my business forever! Thanks everyone!

Best and friendliest customer service ever. Our refrigerator had quit working and they took us…read morethrough the fix quickly, without selling us anything, so we could continue immediately on our way to more vacation adventure.

I texted this near disaster as a Hail Mary because we were due to leave town the next morning. I…read moredidn't think there was any way we would get this fixed even within a few days. But, Shanteal was quick to locate and even go pickup the part. Luckily they had a little hole in the schedule. The guys jumped on it when I rolled in. 2 hours later it was done! Thank you-thank you-thank you.

Passing through Medford. Had a hydraulic leak. Although they were scheduled out, we got an…read moreappointment a few days later. Luke showed up on time. Explained what he was going to do and did it. Great job! I highly recommend the RV Doctor!

I had to laugh reading their description in their bio as "the most trusted.. " not on your life…read more Do not use this company, they are not honest. They have stolen $2063 dollars from me and did not fix my RV. I have been trying since JUNE to get my money back from a part they were SUPPOSED to order and never did, I took my rig out of state for my job and then never even started the job but they refuse to give me my money back. This is really messed up and I will never ever recommend this business. And the guy that came out to give me an estimate (Shane) is a professed Christian!! We Go to the same church! What the heck. Im taking them to court now as I've heard nothing back despite daily emails, texts, calls, etc. They nor I are a charity organization and I NEED my $2063 back! I do not recommend this business.

I am so happy to have someone knowledgeable about all types of RV. We recently purchased a very…read morehigh-end (expensive) 2005 Monaco Executive Coach. We've had to work out a few bugs, and Shane has been a key to getting them fixed. It may take time to get an appointment. But the wait is worth it. He's a good trustworthy business man who knows what he's talking about. Absolutely would call him for all my RV needs. Reccomend Shafer RV Repair to anyone with an RV that needs help. Shane's your guy!

They did a great job for me this summer but they must be out of business because I haven't heard…read moreback from them in a couple months.

Excellent service, did just what was needed and came on time. Would highly recommend him for your…read moreev.