I took my vehicle to Shorts for transmission work. After 2 visits multiple calls and thousands of…read moredollars he finally got it fixed. Here it is about a year later and I am having the same leak problem he "fixed". Only found out from the current mechanic at Klamath Basin Auto Care that silicon was used to stop the leak. So Mike lied about his work and charged me a fortune. Stay away from him. No good at all.

Poor communication and didn't even fix the problem i brought it in for but still charged me…read morethousands.

As a single mom with four daughters... reliable transportation is a MUST. When my vehicles need…read morework, I need it to be fixed fast and right the first time. I was afraid of all the mechanic horror stories I've heard growing up - you can't trust mechanics... they never get it right, they charge too much. Kurt, Jim and the team have worked on three of my vehicles over the last 6 years. They have gotten it right, done it fast and always made me feel great about doing business with them. Never condescending, always helpful and friendly. I cannot recommend them highly enough.

Honest guys! Extremely helpful with fixing some things on my daughters car. We would definitely…read morerecommend this shop.

let me start by saying this is a review for my gal who doesn't have a yelp account!…read moreon 07/06/26, while on a vacation, she was experiencing idling problems. the camper van would not stay running. google provided her this contact which was her 3rd attempt at solving the issue. they dropped everything to diagnose and fix the problem, putting her back on the road within an hour at minimal cost. an additional 1000 miles completed her journey, with no further complications. she says she's going to drive to klamath falls for any other repair work she might need in the future! she extends a heartfelt thank you to the j & a team! linda b.

Amanda and team took care of my son's car when he was having issues with headlights and night…read morevision. They replaced some parts and didn't need to oversell me on others that weren't needed. Work was great and on-time and son is having a much better night driving experience. I appreciate her honesty on numerous opportunities to have me pay more. They have earned our business!

After taking my Lincoln in for a fuel pump change, I was called and told it was done and running…read moregreat. I returned the rental car and went to My Mechanic, as soon as they charged my card they said "oh by the way, it still has a bad miss in the ignition. No offer to repair or diagnois. The also tried to charge double for the Napa fuel pump for my vehicle. It also fails to start and runs as though it is not getting enough fuel.

Not that I had any work done on my car except for them to put it on their computer to see what was…read morewrong with the car. Yet they were friendly and time efficient

Called in for an oil change based upon reviews. Had to wait a few days as one mechanic on vacation…read more No problem. Pulled up and was not impressed with the facility but, they were so clean inside the shop and so efficient. Very friendly. I am happy to support local businesses over a chain. Price paid was cheap, they did an excellent job beyond an oil change, and I left very happy. You could see how they took care of their customers, and the quality of their work. In and out in 1 hour. Highly recommend.

I came up KCC when I needed to change my coolant. Mike Farrar (owner) quoted me half the price of…read morethe two other places I checked. I asked him why his price was so much lower. He told me they want to put my car on their expensive radiator flush machine but my radiator doesn't need flushing. Then I had a problem with a noise it was making when I had to make a tight turn, like in a parking lot. He listened to it (can't recall if he looked underneath) and told me what the problem was. He said it was very expensive (over $1,000) to fix and I didn't have to fix it. I said that it would get worse. He said, no, it would stay the same. Mike is a Master Mechanic who is totally honest and doesn't overcharge. I have now been there many times and have always had great results. I love this place (but wish the bathroom was closer cuz I'm disabled).

Good mechanical work, but if you have electrical problems you should go somewhere else. Mine was a…read morefairly simple dashboard gauge issue, but only fixed 1/2 of the problem (but charged me plenty). Also, don't expect a call for status. I had to do all the communicating. Related to this, they put on a tire and charged me over twice the quoted price, without discussing this with me. When I saw the invoice and complained about the tire price, became irate, and would not consider an adjustment. Instead, justified the overcharge by claiming they did other work on my vehicle for free.

Been doing business with East Main for a long time, the do excellent workread more

From the owner: Serving the Klamath Basin for over 55 years, all of our honest technicians are ASE Certified. We…read morehave the knowledge and state-of-the-art equipment necessary to get your job done right - the first time! At E M B & Auto Repair, we will always treat your vehicle as if it were our own. We are an independently and family owned NAPA Car Care center. Our staff committed to offering only the highest quality work and services. Avoid the hassle and high cost associated with taking your car to a large dealership for service. Whether you're searching for diagnostics, general repairs and tune-ups or brake services, we can help!

I had TJ change out my transmission cooler lines, it was a great value, same day turnaround, and…read morehaven't had any issues. Staff is friendly and prompt.

I have an older car, a neon? It's getting to the age it has issues now. Fixed my car multiple times…read morewont go anywhere else.

I've had this guy as my mechanic for more than a decade on eight or so different vehicles. He knows…read morehis stuff and always gives me a fair deal. Highly recommend. In fact, I wouldn't go to anyone else. Note: I'm in Klamath Falls, not Idaho. (Weird that Yelp thinks that)

Although I didn't use them after all, the communication was good. I was looking for a mobile…read moremechanic, didn't know they have a local shop too.