We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

They're well organized, and the service technician that came out (Thomas) did an excellent job with…read morethe water heater installation (or at least it looks good, hopefully it stands up to the test of time). I took off a star for the price (see below for details). Timeline: I found out about the problem Sunday night (11pm), Thomas came around 9am Mon, and he was done at 12pm. My positive experience: My water heater (2016 Rheem) stopped working, and they were able to come out first thing in the morning to take a look. Upon reviewing my existing water heater, they recommended replacing it, along with some infrastructure updates to make sure everything was up to code. Thomas explained everything that needed to be done in detail, and I had a great experience interacting with him. The price: I took off one star because they're a bit on the pricey side. I ended up paying a little more than I originally wanted to even with some discounts they were able to provide. My original water heater was also still under warranty for both tank and parts until 2028, but this information was never revealed to me. I found out after I approved the job (my fault for not looking into it). I would've been happier if a cheaper option to replace some broken parts was offered to me as well, so that I could've made a better informed decision on repair vs replacement. Overall, I'm happy with their work, but price sensitive customers may want to look at other options before making a decision.

The situation? Madness. A home renovation from hell. 2 different plumbers in the same hour told me…read moreit'd be expensive. Drilling may be necessary. The project would take several hours. Custom tile may be broken.. my wallet was sweating. Insert angelic music, a ray of golden sunlight, and a professional in blue overalls by the name of Chris. I took Chris to the war zone, and briefed him on what the other two plumbers said. In a dramatic Hollywood pause, Chris stared, grabbed his tools, and told me - "let me give it a try." In under an hour, Chris had not only defied the odds and proved the naysayers wrong - he did it with finesse! Chris epitomizes the essence of professionalism, grit, determination, and technical know how. Promote ahead of peers. 5 stars. Would definitely use again. THANK YOU, CHRIS!!

I reached out to Rockstar Plumbing on Yelp to get a quote on how much they would charge to change…read moreout a automatic shut off water device for my home since it went bad and my new home insurance has it as a requirement. Matthew responded quickly to schedule an complimentary appointment with one of their plumber the next day. Joe was the person who came and he arrived on time. He first told me I could just do it myself and showed me what I had to do. I told him I needed a license plumber to do it per the home insurance requirements even though it's just replacing the bad unit with a newer one. He give me the price they charge and also other stuff I needed to do so everything continues to work properly. I appreciate his expert advice and time on coming out to give me an estimate. I thought the price just to switch out the bad unit with a new one was on the higher end so I decided to use another company.

I called Joe for a water heater replacement. He and his tech, Kyle, showed up on time and completed…read morethe work as agreed to. They were prompt, professional, and did a great job cleaning up after their work was done. I'm not looking forward to future plumbing problems, but Joe Peters Plumbing is who I'll be calling from now on. Thanks, Joe!

Joe has been my plumber for years, and I can honestly say he is the absolute best at what he does!…read moreHe's honest, dependable, and truly skilled--qualities that are so rare these days. I trust him completely, and he has never once let us down. If you want excellent service at a great value, don't look anywhere else. Joe is the one you want!

Quick and fixed! Leaky sink doesn't leak anymore and drains properly. Ruben did a great job.read more

Thank you to Armando for the quick and efficient visit!…read more Booked last minute for a clogged kitchen sink. Armando came out the same day within a couple hours and walked me through the issue and pricing. He was very thorough, friendly and kind. He's got magic hands!

I needed a repair or replacement of a 12 year old water heater. They were responsive and open to…read morediscussing various options and pricing. They offered the best prices. Everyone was prompt and courteous. I'm very satisfied with the installation of the new water heater. Thank you!

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had a wonderful experience with Payless! Danny C. came to check my water heater after it had a…read moregas leak, and installed a brand new water heater to replace it. He was incredibly kind, professional, and knowledgeable. Danny answered all of my questions, kept my apartment super clean during installation, and turned an initially stressful experience into a really positive one. Thank you so much!

Joey drove out to my home (NoHo) within 90 minutes of my post for help. I was fully expecting to…read morehave to replace the 40-gallon tank, as it was leaking substantially, and I couldn't keep the pilot light on. Upon arrival, Joey ascertained the water valve was broken, not the tank itself. He quoted me a VERY reasonable charge for parts/labor (and even waived the initial diagnostics fee). Spent a weekend without hot water, but by noon on Monday, back online! Thanks a Bunch, Payless!

A very professional but personable company. They assessed our water heater and gave us several…read moreoptions. Spencer was clear about the pros and cons. He delivered quickly and the end result looked great. Thank you for so quickly helping us get our hot water back!

I received assistance from your company yesterday. Danny C was very prompt and provided excellent…read moreservice. Thank you.

Hired them to replace a 20-year old faulty pressure released valve. Received a detailed estimate…read moreallowing me to assess work and parts involved . Job was done the day after, promptly and to my satisfaction. Great value for the work done.

Called in for an emergency repair from an apparent leak outside. Sprinkle line had a busted pvc…read morepipe and it ran my meter to about 6x the average for the month. Philip showed up the same day to give me a fair estimate and repaired the issue. Still came in next day to check the work tho it was Sunday. Highly recommended .

As always, Hot Line Plumbing comes through! Burst Pipe? No problem! A special thanks to Mauricio…read moreand William who went above and beyond to help me through yet another crisis! The whole team is awesome! They always do a fantastic job, at a fair price, and are an absolute pleasure to work with. Thanks so much!!!

I was more than pleased with the re-piping done at my home. Mauricio and William answered all my…read morequestions. explained everything each step of the way. Water heater moved to outside. The old 1950 galvanized pipes were awful. The drains were clogged in kitchen and laundry room. Shower ran slow. The new drains, new water pressure regulator and replacing all the water pipes, resolved all the issues! They were accurate in their timing for the job to be completed. They were thorough and cleanup was well done. Again, I am very pleased with Hotline Plumbing.

Plumbing works was amazing to work with. Got me upfront pricing came out to confirm the price. Did…read moregreat work and very upfront/transparent for what the jobs needs to be and how he would do the job. It's great to find a plumber who is upfront and honest. Too many others want a deposit to come out and give me a quote but wouldn't give a range before. Alex was forthcoming from the initial interaction. I had them plus a Moen Flo on my house and a release valve did the whole job in less than 2 hours. No question I would use them again for plumbing projects.

We moved into our new house and we had to install a new water monitor for our homeowners insurance…read more I always get multiple quotes and after doing some research I I found Plumbing works! Not only was their quote reasonable but they even came back to the house to help troubleshoot when I couldn't get it working. For no fee! Since then we've needed a plumber twice more (once for a water pressure issue and another to replace a very old toilet) and they were super responsive and had very reasonable prices! It's always stressful dealing with plumbing issues but Plumbing works has made it so much stress free. Just really grateful to find them!