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    Cool Neighbor

    5.0 (3 reviews)
    Closed 8:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Cool Neighbor

    Building energy audit

    HVAC installation or replacement

    HVAC system repair

    1 More Service

    HVAC system maintenance

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    3 months ago

    Business owner information

    Photo of Salamat K.

    Salamat K.

    Thank you for the trust, Jon!

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    Photo of Arlo S.
    644
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    3 months ago

    Business owner information

    Photo of Salamat K.

    Salamat K.

    Thank you for your trust, Arlo!

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    Photo of Akram S.
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    7 months ago

    Very knowledgeable and showed up on time. Troubleshot my Nest system. Highly recommended.

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    Photo of Salamat K.

    Salamat K.

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    AMPM Appliance Services

    AMPM Appliance Services

    4.8
    (168 reviews)

    Sergei came over to check the oven and gave us advice regarding replacing the oven as parts were…read morenot available.

    Mr. Boris did a remarkable job fixing my refrigerator. He probably took a couple hours…read moretroubleshooting and fixing the issue. It was the motor in my Samsung refrigerator that was defective. It was not working properly, so my ice maker and frozen foods section stopped freezing. Mr. Boris just happened to have another client's motor in his truck, and he was able to install it into my refrigerator. Lol. The other client was able to wait a bit, so it was fair business. It did take a few hours, if not a whole day for the freezer temperature to go back to normal. I was most happy that my ice maker and water line was working again. Mr. Boris was very knowledgeable in his job. At first when he walked into my house, he seemed hard nose and had a no nonsense attitude... which was fine because he had a busy day, and I expected the work to get done ASAP. In a business sense, he was not the least expensive, but I appreciated his knowledge and his no nonsense attitude to fix it. The best part was him getting the components back together for the redesign, and working again. The company was able to absorb my initial $65.00 service fee. But the parts and labor was in addition. Boris was a funny guy after all. We talked and I got him to joke around a bit. It was good to see his demeanor change from no nonsense to humor. The moral of being funny is to release stress, so we could work to live. Not live to work. Great job Mr. Boris!

    Chucks Appliance Service

    Chucks Appliance Service

    3.4
    (60 reviews)

    This was possibly the worst experience I have ever had with this appliance company. I have used…read morethem once in the past, the process was an easy one. Had them order and install a microwave, no issues there. But ordering a simple part for my LG fridge has been a nightmare. The technician came for $145.00 for a simple service call. Looked at my fridge for 10 minutes, told me what he would do, order the part and apply the service call fee of $145 to the order and labor. Okay, that's fair. Said it would take six weeks. That's a long time, but okay, I understand, most parts are from China and it takes a long time. Three weeks later, they said they needed my credit card to order the part. Okay, again, I understand. But they should have done that to begin with. Then we wait six more weeks and set up a time for the technician to come out. He comes out and looks at the fridge for 5 minutes and says the part they ordered won't fit. Wrong part was delivered. This is sounding suspect. Okay, we are now told to wait an additional six weeks for the part to be reordered. I hear nothing back from them for six weeks. I call them and leave multiple messages. Get a guy on the phone says he'll relay the message to the owner. Nothing happens. Call back three weeks later. A young lady talks to me and says I will be a priority and will call me back with an ETA. That was three weeks ago. Tonight I left another message. I think I'm done now. They wasted three months of my life calling and complaining. I know I won't be hearing back from them till after the holiday. Would love to complain to BBB. DON'T WASTE YOUR TIME! This company is bogus! Terrible Customer service! All it takes is communicating to the customer. That would have gone far! Unhappy customer!

    Very Nice Over The Phone, But I Was, Way Over Priced For Parts And Service Was Not The Greatest…read more Save Your Self Some Money And Do It Your Self. Youtube nowadays Have Tutorials On Almost Everything. I found the part on eBay for $28 for a damper control. They wouldn't charge me like $200 The thermal stat device the charge me $100, eBay had it for $25. The labor charge is crazy for like 30mins of work. Stay far away from chucks appliance's.

    Cool Neighbor - hvac - Updated June 2026

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