Went in for a mani/pedi. I was pretty happy with the man who did my gel toes but the regular nail polish on my mani was cracking two hours after my appointment (photos are from the next day.) 3 days in and it was so badly chipped I had to remove it. I tried emailing them about my issue but never got a reply. Ended up buying the same color of polish and did it myself. read more

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There was a time hiccup in the beginning, but she apologized and they took care of me, which the end result is the most important part. When it seemed as though there were some dull parts, they didn't even hesitate to put another coat of shiny top coat - yay team! Pretty environment, family run. I only did a fill today, but they're great. read more

First time here! Loved the massage chairs. Receptionist is lacking in friendliness, not helpful during check in but they were all really nice! My service wasn't rushed. I got a gel pedi with clear mani-i love it! read more

Cool Nails Wax & Lashes - Nails and toes done - Eyelash Service Near Me - Hayden, Idaho

Went in for Dip and they did gel on top of dip and two days latter all of it came off. Then add to the fact that I wanted to get a pedicure and instead of getting the upgraded one I went with basic because the girl kept telling me that I didn't want regular polish that I wanted gel. Kept telling her no and after the 5th time telling her no I said just basic in hopes she wouldn't be doing my nails but nope I got her. Worst experience and don't recommend at all. read more

I have been going to Cool Nails for about 3 months now. I have been happy with how the gel has helped my own nails grow. I can go for about 3 weeks between manicures. The last time I went I also had a pedicure and it was very relaxing leaving me feel quite pampered. Then I had the nails done too. My tech was Amy and she is very sweet and does a great job. I have been dropping in, but now I have made an appointment to see Amy again. read more

Excellent services. I have been having my nails done by Vickie for almost two years. Always pleasant and friendly. She is very talented and enjoys nail design, I have never been disappointed. See the picture below for today's nails. read more

Cool Nails Wax & Lashes - Ombré nails with rose gold and burgundy swirl. - Eyelash Service Near Me - Hayden, Idaho

I'm not one to write reviews, especially bad ones but I was very sad and disappointed. I went in for dip removal (which should be very easy), and I came out with my nails butchered. The man I got filled my dip down past my nail bed almost to my skin. When I asked him to stop what he was doing he was very confused as what he was doing wrong. A lady came over and translated the issue to him and apologized for what he had done to my nail, but unfortunately the damage has already been done. I left sad, in pain, and with damaged wavy nail. read more

Cool Nails Wax & Lashes - Damaged nails due to being drilled too aggressively - Eyelash Service Near Me - Hayden, Idaho

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Full set acrylic nails. 60.00 I got exactly what I asked for. Absolutely love this salon. read more

Cool Nails Wax & Lashes - Eyelash Service Near Me - Hayden, Idaho

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I've been coming to Cool nail for a while now! I always see Calvin, I get gel x nails and he always does a great job! I definitely recommend! read more

Quality work, clean salon offered beverage Gel x French tip, so pretty thank you Vicky! read more

Cool Nails Wax & Lashes - So pretty! Gel x French thank you Vicky - Eyelash Service Near Me - Hayden, Idaho

Service was lacking. My daughter and I needed our nails done for a wedding. The nail techs were mostly all male. My Tech was OK, and my nails, a classic french pink and white was basic, but he forgot to cut the pink in one finger. He also didn't clean up under my nails well. I left with acrylic all over my finger tips that I had to peel off. It's not the best pink and white I've had and I preferred more elongated nails and communication. My daughter's tech did a horrible job at what she requested and she even had a picture open on her phone the whole time. It wasn't a complicated request, just a pink overlay in a round shape, but she got sharp pointy almond (daggers) and a couple were crooked. He also filed two sides into her skin, making her bleed on two fingers. He used super glue to stop the bleed, then pressed his finger on top, so his finger stuck and then messed up the finish to her nail. The salon also used dirty tools, they didn't do any cuticle work on us, and didn't sterilize or prep our nails. The marble table was dirty as well. We paid but will never come back. read more

Cool Nails Wax & Lashes - What my daughter wanted. - Eyelash Service Near Me - Hayden, Idaho

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Appreciate that they take walk in appts but service wasn't to the quality I expected. An owner or employee had their kids in the back that could be heard crying and yelling. That's not something you want to listen to while you're trying to relax and pamper yourself . I got a spa pedicure with regular polish and requested a gel manicure because I needed a polish that would last at least two weeks. They seemed confused by that and asked me 3 times if I want gel manicure. I don't think the nail prep for a gel was sufficient or they were rushing idk because the polish completely lifted and peeled off within four days. My regular polish toes still look great though. Might try again just for a pedicure. read more

I am absolutely shocked that as of this moment, they only have two stars! (maybe other salons in the area are trying to sabbatoge)This place is definitely 4.5 the massage chairs are amazing. Everything is sanitary clean and organized. Employees are wonderful. I had a very relaxing massage on my feet/legs and beautiful toenails. I will definitely be back. read more

I came in for a pedicure and specifically asked for toenails to be really short. I'm recovering from surgery and was having a hard time doing it myself. The lady barely touched them and I had to cut them myself. Definitely not worth the money I paid. read more

Vicky did a great job on my nails! I've never had acrylic nails before so i had some questions. She was knowledgeable, answered all my questions, and talked me through the steps when I asked. Plus she was able to replicate the design I wanted! I will be requesting her for all future appointments! read more

Cool Nails Wax & Lashes - Eyelash Service Near Me - Hayden, Idaho

We liked it and we will return to them soon to get more service karen I believe her name was, she was very dedicated to her work and I found no flaws in her work read more

PRO: they take walk-in appointments, the chairs are comfortable and the air smells healthy -- so there's good ventilation. CON: none of the manicurists speak any English, so it's very hard to communicate what you want. They don't seem to offer any place for you too dry your pedicure other than sitting in the chair fanning it with the salon menu card‍ most salons offer a table you can sit at that has a fan on the floor so you can stick your feet in front of it while your pedicure is drying. read more

Went in for plain pedicure. Needed gel polish removed and just clear polish put on. Asked for Lana, as she had done me the first time and it was an excellent job. She tried to upsell again this time, several times I had to say no. ( the first time she also did upsell rather vigorously and I agreed to an eyebrow wax) Finally I gave in and upgraded to spa Pedi. She literally spent 15 min max on my feet, with little to no cuticle trimming and maybe 30 seconds of foot massage. Then she stopped after the hot leg towels and said "you're done", and she immediately turned her chair around to do someone else. She never even did the clear polish! And then upcharge me for the gel removal, which she would have had to do anyway for a Polish change! I also feel like the first time she communicated in English just fine, but this time I could not tell a word of what she was saying as to why she insisted I get a higher priced pedicure. I think she was upset I wouldn't upgrade because this was the fastest pedi I've ever had. In the end, I paid MORE for getting LESS. I paid $62 and walked out of there with no polish! I'll never go back. read more

The worst pedicure I've ever had.... Granted, I went in for a manicure, I needed a pedi too, but was very short on time. He assured me he could do both in about an hour. Well, he did, but it was way to rushed I feel like I need a pedicure again to finish what he started, mani was fine, not great, fine. I did have a mani-pedi done about a year ago at this same salon that was horrible but decided to give them another chance.... BIG mistake. I will not be going back. read more

What a GREAT place!! Excellent service & friendly staff!! Made us feel welcome and pampered. read more

She did an amazing job I've been there multiple times, and the only reason it's a 4 is because it's a bit pricy a pedicure for $60? But she for me in last minute and it was clean, welcoming place. read more

Used to go here about a year ago quit going because the quality was poor I got a $150 worth of gift certificates for Christmas for this place decided to go back in when in showed the girl a picture of what I wanted asked her if she could do it she said yes walked out with super short nails wanted long all of them are crooked I mentioned it to her And she huffed and puffed about having to fix them they're already lifting and I was just in there this morning they are crooked and not what I wanted. read more

Cool Nails Wax & Lashes - What I wanted and she said she could do it. - Eyelash Service Near Me - Hayden, Idaho

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Both Vickie & Twee are fabulous!!! In the past my nails have always lifted with acrylics. But they have not when done by these girls. My daughter and I always come and have our mani/pedis together! read more

Went in on a Thursday after lunch to have a gel mani/pedi to prepare for a family reunion over the weekend. Fastest mani/pedi I've ever had - in and out in less than an hour! Very friendly and accommodating, however the gel began chipping Saturday afternoon and today two fingernails are completely bare and 4 more are chipping. So disappointed! If you need a quick fix up for the weekend this place is great. Just don't expect it to last... read more

I have walked in and it was beautiful very modern the lady was extremely nice there is a extremely nice massaging chair a full massage and feels incredible thank you so much. read more

I'm here visiting family and ended up breaking one of my dip powder nails. Instead of getting the one mail fixed, I decided to just get all my nails done again. Biggest mistake ever!!!!!! Before my nails were long and the perfect squoval shape. I asked the lady to trim them a little bit and keep the same shape. My nails now are SUPER short and each nail has a total different top shape. It's going to take so much time to grow them out and reshape them! Also not to mention the dip she did is horrible! It's uneven everywhere, she accidentally drilled into the side of one nail and never fixed. Three separate ladies asked if I was sure I wanted black and then proceeded to nonchalantly talk about me and make fun of me choosing black because I had all black clothes on. She took forever to do my nails and only out oil and rubbed not massaged, one hand. She also put a gel topcoat and cured my nails. With dip that's the whole point, no curing!!! These people clearly have not received proper education and training. The biggest thing to note is this place is completely unsanitary!!! The lady doing my nails had just finished someone else's and sat me right down without cleaning anything etc! I should have walked out right then. Not worth a dime I spent and I will never come here again or even recommend and now my family that lives here knows and to warn anyone about this place. Worst experience I've ever had, unsanitary, unprofessional and they clearly do not know how to do nails. Also there is only a temporary certificate of occupancy hung on the wall, there is no official business license hung. Shady ass place. STAY AWAY whatever you do!!!! read more

Cool Nails Wax & Lashes - Drill chip that never got fixed - Eyelash Service Near Me - Hayden, Idaho

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I came in before closing and they didn't have time to take these nails off so I came in opening the following day to get them off. They were super rude and insisted these looked amazing! Hahaha! There are definitely some women with talent in there however the rude service is so not worth it. None of the men have any talent whatsoever with nails do not let them touch you. I watched the long haired girl with big glasses give a woman's kid long red acrylic nails and laughed in her face when she was clearly unhappy. Super unsanitary, once so have the time I am giving a call to a health inspector. Also I wanted to add they try and make you pay half way through getting your nails done and tip, then declare no refunds! Looking at their other reviews, I can't believe this place is still in business. Save your money, go to Kens Nails!! They are always polite do good work! read more

Cool Nails Wax & Lashes - Eyelash Service Near Me - Hayden, Idaho

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I went in to Cool Nails today for a repair and gel polish change...unhappy when I left! The young man did a POOR job on my nails! He didn't even drill all of my old gel polish off and when he put new color on, you can see the old color!!! Absolutely NO detail work done!! He quoted me $35.. then I heard the client who was nearby, who was there for the same service, and was quoted $30! This is the second time I have tried this business recently, and came out unhappy! Not sure I'll go back! read more

I wasn't very impressed today. There was a lady working on me and then she moved off with somebody else and did their nails while she was supposed to do mine the room temperature of winter soaking your feet I was not impressed. The water was just cold. I don't know if it was me or what when they do my nails they're supposed to get the ingrown nose out. I felt like they didn't do that today when I told him exactly what I want they kept asking me and pushing me. I don't know pedicures and Hayden I will not go back, I mean the secretary was amazing. She was good with other people and stuff but when you get Japanese people in there they don't have a clue what you're talking about I think I'm gonna take my business somewhere else. read more

Horrific customer service. Dirty. Rude. Not once did they ask me to wash my hands while getting a full set. They didn't even bother to remove the residual powder from my previous set. Couldn't do the shape I asked for. Left the filings on my nails when putting on the topcoat so the topcoat has residual powder in all of it. This place should be condemned and shut down. read more

I'm going to be one of those people that says "if I could give zero stars, I would." I am furious with this place. It's the day before Mother's Day and I've had an appointment for a week to get a pedicure with my best friend. We both have 8 month old sons, so we have never been away from them for more than an hour. We were so excited to get some self care time to ourselves and have a relaxing Mother's Day. We showed up at 12:55pm for our 1pm appointment, they told us to have a seat and they would be right with us. An hour later, they had already taken back 3 different groups of women for pedicures that showed up well after us. Finally we got called for our turn, where they had us not even sitting next to each other, and another half hour went by and nobody even acknowledged us or had us pick out our color or anything. By this time we were worried about our sons because we had been gone for so long and our pedicures hadn't even started. We finally walked out and never got our Mother's Day pedicures. I can not believe a place like this is in business. They were incredibly rude by hardly acknowledging us and taking other customers before us when we had an appointment for a certain time, and had to rearrange our schedules for. I DO NOT RECOMMEND. read more

Been going there for at least 1 year. They do great work at a reasonable price. I'm ready for the 4th of July. read more

Cool Nails Wax & Lashes - Jennie's nails done at Cool Nails - Eyelash Service Near Me - Hayden, Idaho

I've been here a few times and they are usually good; today I walked in and there was 1 lady waiting for a pedicure, another for a manicure. They sat me in a spa chair and in the course of an hour multiple people came in and left due to the wait. They eventually sat a group of 3 pedicures and started working on them, meanwhile myself and the other 2 women are still waiting, our feet are not even soaking at this point. At 1 hour and 20 mins a worker came over and said he will be with me after he eats, I told him that's fine but I have an appointment at 230 and I've been here an hour and 20 mins already. Needless to say he did not return after another 20 mins and I walked out. read more

Got a fill on my acrylics and while they don't look bad I'm still horrified by how unclean it was there. There is no protocol or standards in terms of tools that are washed and it is the one reason I wouldn't go back. Other than that, staff is friendly and prices are reasonable read more

Cool Nails Wax & Lashes - Acrylic nails - Eyelash Service Near Me - Hayden, Idaho

They will never turn a customer away, that means if they have 15 people waiting they will still tell you to sit and that it's a 10 minute wait. But in reality you will be waiting for an hour, customers would much rather prefer if they just told the truth and asked you to come back another time. In addition to that, their nail polish must be watered down because it never lasts long and peels off in a day or two. I will not be returning. read more

The worst place I have ever gotten my nails done. The youngest girl rushed through and did not take the time to make it look good. Do NOT go to her. I wanted a simple acrylic manicure and got chunky claws as a result. When I said I wanted something different she argued and yelled at me. Very unprofessional and rude. I asked for Lena to fix it and she did, but charged me for the fix as well. read more

Paid $95 for gel mani and pedi, plus tip. They used the wrong color on my toes. When I mentioned this she said, they didn't make mistake but I choose too light of a color, so they chose a better one. One person did pedicure. She was looking over her back the whole time. Kept asking me if it felt good. I am too polite to say NO. Someone else did my nails and she was talking and laughing so loud, with her coworker, across the salon, my ears were buzzing when I left. She wasn't even looking at my nails, which showed. I won't be going back. read more

Usually love going here but have been over charged a few times now by one girl in particular. Had only gel polish Change on my nails done and a gel pedicure that was suppose to be $55 and once I got up to pay she charged me $110. Won't be back unfortunately. read more

I literally HATE this place. I went in at 9 months pregnant wanting a good foot massage ... I paid for the most expensive pedicure which was supposed to include callus removal, wax, massage and the whole package. My foot massage was LITERALLY 25 seconds. The male answered the phone 4 times to schedule an appointment, had to check out people twice not to mention, I waited an hour in the chair to even start. He also DIDNT DO THE WAX OR CALLUS REMOVAL ... I literally couldn't sit in the chair any longer cause I was sitting there for 2 hours for a 15 minute pedicure. I sat in my car and cried because of wasted time, money and my feet didn't get the massage they deserve. read more

Went in for a pedi and brow wax. The pedi was ok after I had waited for 45 minutes. The lady who waxed my brows was scary. She was very rushed and got wax all over my hair. Wax was very hot and felt like it was burning my skin. It's been 2 hours since my wax and my face still hurts from how aggressive she was during my service. This lady also pushed me into getting more than I wanted. Brows look terrible and I feel terrible. I would NOT RECOMMEND this place at all. read more