I loved this place until they stop answering my calls to make an appointment or see if walk in was available. I always go to this nail place next to Ross. So my mom can go shopping. Convinced and closed by. I haven't gone because lack of customer service. I found another place. NICER. CHEAPER AND CLEANER!!! Such a shame will NEVER RETURN. read more

Cool Nails - Nail Salons Near Me - Lakewood, California

The last time I went to cool nails, it was a total letdown. It wasn't very clean, nor were they well organized and when it came time to pay, they asked for cash only. I had only my debt card on me at the time so I had to call my sister to drive on over so she could withdrawal cash out from my ATM for me. I haven't been back since and I do not plan on ever going there again. read more

Horrible experience at Cool nail salon. They should change their business name to Uncool nail salon. I was yelled at in his broken english many times by this man who was doing my nails. I had to walk out of there halfway through so furious that I couldn't speak. I left $10 to the nice lady who was doing my toe nails because she was already halfway through cleaning my toe nails when I walked out of there. I'm never ever going back there! read more

If I could give no stars I would. I've been coming here for about 5 years now... never had an MAJOR incidents except this time. The girl who took care of me, Tina, did a regular pedicure on me per my request, nothing else in specific. She cut an ingrown toenail and ended up cutting it wrong leading to infection. The pain was unbearable and it was hard to even take a step. My toe ended up becoming purple, red, swollen, and numb through out the day. I went to urgent care, got it taken care of, in the process of healing, thankfully. Mind you... she took out the ingrown without asking / informing me and on top of that, salons aren't ALLOWED to remove ingrowns with a knife (now I know). I hate that this happened and do not wish this upon my worst enemy. Please do ur research and please be careful. read more

Cool Nails - Infected toe mail from a SIMPLE pedicure. - Nail Salons Near Me - Lakewood, California

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I've been coming here for years and Anne and Tina are the absolute best when it comes to nails. When I mean the best.....I mean legends. I've gone to other places and my manicure is usually ruined within 5 days. Since I've been coming here my nails last up to 3 weeks. Do not hesitate to come here. Fyi cash only! read more

I'm giving this place 4 stars because the prices are so/ so! You can get a full set with gel for 31$! BUT ask for Tina! She is so good and fast with nails! Really really liked how many nails came out! They are so cute and I got a lot of compliments! Also giving it 4 stars because I think they need to upgrade the place a little. But other than that I like this place and will come back. read more

Cool Nails - Nails - Nail Salons Near Me - Lakewood, California

Just got got my nails done here today for my birthday and it was lovely. Did a mani and pedi and both were wonderful. Ann did my mani and it's always the best. She really takes her time to make sure all nails are in the right shape you want and the length is just right. I brought her a picture of what I wanted and she did an excellent job! Can't recommend her enough. Just lovely! read more

Cool Nails - Nail Salons Near Me - Lakewood, California

Went for a beazilian wax, though she was kind and nice, she doesn't know how to do one. What anniys me is that she wipe alcohol on my open skin every after freaking time ahe dows wax my skin! Never again. read more

Been coming here for years... Anne and Tina are my Go To... they are the best at nails... ask for them before coming and they won't disappoint you!!!! read more

Cool Nails - Short almond shaped natural full set - Nail Salons Near Me - Lakewood, California

Anne and Tina are seriously the best! Bring cash since this is a cash only establishment. You'll be surprised how long your nails will last

I've been coming here off and on for about seven years now and won't be coming back. The pedicure I got today was kind of rough and when the lady had me pay instead of giving me back my full change she took out what she decided I would tip her. I don't think you should decide what the paying customer should tip you especially if you're not very friendly and you literally had me pulling my foot back in pain from being rough. This nail salon isn't worth the drive for me anymore. read more

Came in to soak off my dip/gel color. I specifically told them no drill. The tech just gave me a dish of acetone to dip my fingers in and convinced me to drill off some of the color. After about 3 scrape and soak sessions, I could see the acetone dish was full of gel and everytime I would put my fingers back in, my entire hand and nails would get full of gel. I finally got up to wash my hands and scrape off the gel with my own finger nails which was way more effective. After that, I was so disappointed, I just left. Such a waste of $10, never coming here again. read more

They ONLY accept cash, so Incase you're searching for a Debit/Credit Card accessibility. This place is not.

THIS IS MY FAVORITE PLACE EVER. Tina and Anne are the greatest sister duo to ever exist and they ALWAYS take care of you. My # 1 girl is Tina. Her specialty is acrylics, however everyone knows this so she's usually booked. A great alternative for acrylics is Anne or Nancy. Everyone here is fantastic though and if you take care of them ($) they will 100% take care of you. Can't wait for my next fill read more

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Tina is AMAZING!!! Love my nails! Only bad thing is that she's always booked! So make your appointment waaay before you need them done! read more

Amazing job by Tina! I am still getting compliments almost a month later! Love that she was able to give me exactly what I wanted and it came out so cute. Definitely going back cuz I have new ideas Tina!!! read more

Cool Nails - Nails done by Tina!! Most compliments EVER! - Nail Salons Near Me - Lakewood, California

The BEST EXPERIENCE I've ever had in a nail salon. I'm not the one to post on yelp, but Tina is great! Works clean, fast, pays attention to detail. They have a massage chair when you get your Pedi done. Good customer service, just Wow. They didn't ask me to write this post (a lot of places nowadays ask you to do that) but I am just that satisfied with their work. Make sure you make an appointment, they are always booked! read more

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I had to wait 15 mins but it's okay,the perks of working at night. How ever the lady who did my nails, (don't know her name)she only works weekends..but today was filling in for someone. she was fast and did my nails on point. I'll be back. read more

Cool Nails - Love the color and though she was fast my nails are perfect - Nail Salons Near Me - Lakewood, California

Tina is the BEST! She's sweet and is always at service. I live a little far from her but will continue to make the drive. My nails always get compliments and she never hurts me. All her staff is awesome and even through covid they have reasonable pricing and are safe and clean. Check them out, you won't regret it! Thanks Tina read more

The second to last time I visited this shop was over 6 months ago because a friend of mine found on her statements that she was overcharged 5 dollars . Not okay. I had not wanted to come back but today was sort of an emergency . Last minute interview for me, and my Grandmother and Uncle going on a month long trip tomorrow... So Cool Nails being the only shop open, We Went . The total for all three of us came out to 120 . Unbelievably My grandmother was charged an extra 10 dollars for using her debit card . My pedicure came out beautiful, but my fingernails, definitely not . The edges are dry with dead skin and not filed well at all . 10 dollars is excessive. Second chance for this shop, and it went bad . Im over it. Sticking to Tip Top Nails right across the street . read more

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Everyone does a great job and prices are reasonable. Tina is my go-to. I usually do acrylic with gel on my hands and a gel pedicure for $50-60 (depending if I get a new set on my hands). read more

Cool Nails - Nail Salons Near Me - Lakewood, California

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Came here because I was recommended to see Tina!! She was inexpensive and just great. She gave me the exact design I asked for at a very reasonable charge. A set for $35 with designs! She works 7 days a week and you must make an appointment for her because she is always booked. The place could be a little cleaner. Parking is great! read more

Cool Nails - Summer flower art! - Nail Salons Near Me - Lakewood, California

Ann is great at shaping it would be a 5 star if she was good at design too

This place was dirty and very very annoying. If u are not a regular u literally don't mean anything. Came in waited about an hour but two regulars came in and they got seated right away I would never COME AGAIN!!!! The ladies who do your nails don't even wear there masks properly. They also let other costumer be with no mask. I asked also for coffin shape she gave me square like ?????? Lady also kept hurting my cuticles and she kept rushing like I said NEVER COME HERE also another group of ladies came in told them they had to wait an hour so they would leave smh ‍ these ladies are not nice and not considerate they also look very lazy and sloppy read more

Cool Nails - You can see an indent and how sloppy it is - Nail Salons Near Me - Lakewood, California

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Love love love my nails by Tina she is the bomb!!! She takes her time and is a true professional I always leave so happy with my nails and get compliments everywhere I go all my fam and friends drive out to see her!!! Go see Tina!! read more

Cool Nails - Love my nails by Tina - Nail Salons Near Me - Lakewood, California

It's a great shop and I love getting my nails done here too. Everyone does a great job but I do like the same person mostly if I can get her. Well worth your time and money.. read more

I usually go to this salon whenever i wanna get my nails done. The ladies here are so friendly & i've never really had any kind of bad experience here. Until today when i got my nails done by the only man who works here. he was rough the whole time on my cuticles & even made one of them bleed. he also left horrible gaps in my polish. He also left his fingerprint on my polish, noticed & didnt try to fix it at all. His attitude is so different from everyone else here, i do not feel welcome when he's doing my nails. Its highly unlikely if i return again. read more

Fave new nail place! Super cute and close to home. My coworker told me about this place and I instantly fell in love! read more

Cool Nails - A big thanks to my coworker for bringing me here! Tina did my nails and I LOVE them! Happy Valentines Day - Nail Salons Near Me - Lakewood, California

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I love this place sooo much, I've came here for my winter formal and prom nails and they never fail to disappoint. Only thing I'll say is that even though you make an appointment you might still be waiting for about 10mins or so, but trust me just be patient it's worth it. I also suggest coming with a photo of the idea you have in mind, I always show them a photo and they do it exactly as shown :). read more

Cool Nails - Nail Salons Near Me - Lakewood, California

Tina never disappoints!!! 10/10 recommend! I've been going to her for 7 years now and I refuse to let anyone else do my nails. read more

Cool Nails - Shades of Pink French mani - Nail Salons Near Me - Lakewood, California

Best nail shop ever Tracy and Tina are amazing. My girl Tracy does the BEST pedicures in the world. I am 100% satisfied with her work each time. She always takes her time with me. Tina is very meticulous and does amazing work with acrylic. My daughter is very picky, so Tina's attention to detail is EVERYTHING!! read more

Tina is the best. So nice and genuine and continuously asks how you like the way things look. You also can't hear the prices! $40 for a full set and design on every nail read more

Omgg they where so good I made an appointment for 9:00am and they attended me right at 9 my nails are so cute and the lady was so Nice she took her time wasn't all talkative and finished my nails in an hour I recommend coming hereprice $40.00 tip 3dollars there worth the price read more

Cool Nails - Nail Salons Near Me - Lakewood, California

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I am extremely disappointed at the fact that I have to update my review and express my dissatisfaction with the services here. I have been going to this nail place since I was 18. I've always seen Tina for my nails and I've never had a problem. In the beginning it was a lot of getting used to the type of style I like to have my nails. There could be no excuse Tina could tell me she didn't know how I was and particular I am. I always book my appointments a month in advance. If I change anything, I call ahead of time and confirm if they're able to accommodate. Today I called saying I will be about 15 minutes late. Tina told me she had someone after me and she seemed hesitant and unsure she will get to see me or accommodate me. She asked if I wanted to reschedule. I plan my schedule WAY in advance, so no I had to get it today. I tried to make it work and I came in 9 mins early. I arrived at 11:51 am and my appointment was scheduled for 12 pm. I WAS NOT SEEN UNTIL 12:15 pm. Imagine my irritation at the fact that I made sure to be in time due to Tina expressing her unease about me being late, then I'm not seen until the time I would've made it by in the first place!!! That is the first thing I addressed when I finally sat down with her. She said she has no control over picky customers and they're always changing their mind about the colors, etc. she said the last customer before me moved around too much. Then she said 15 minutes "was fine" but 30 mins wasn't. I told her on the phone I would been 15 mins late! I rushed to be punctual only to have to wait for my own damn appointment. I was not pleased. She took a long time to get back to me. I don't know what she was doing in the back, but when she came back I chose a color. She said "really? It's really light." Then she said it's fine. I told her if it would be too light then I have another color to pick. She said no it's fine, it'll work. I always inspect my nails before she puts the color and they were fine, but what she meant about making it work was that she would over coat with a thick layer of nail polish! She KNOWS I don't like when it's too thick or wide, and I'm more of a natural style person. I don't even do anything crazy. So there comes my disappointment when I see the outcome. I asked her to file it some so it looks at least a little better than how she left it. She comes back basically putting the blame on me. She told me she asked me to inspect it and I said it was fine. I said yes it was ok before you coated it with layers and made it look stupid thick. I told her I've been going to her for YEARS, she has always known how I liked things and would advise against things she would feel like I wouldn't like. But now she's all putting the blame on me??? Now I try not to make a scene. I try to be neutral and understanding, but that's not ok. I have been going to you for years and this is the kind of treatment I get out of it and I've never publicly expressed how I didn't like how something turned out even though this hasn't been the first. The difference between now and then is I felt she was rushing through MY appointment because she was running late. Could I have told her to do everything ALL over with a different color because I didn't like how she did it? Yes I definitely could've been like the other people she was trying to reason to me why my appointment wasn't honored... but I decided to brush it off because what's the point? I think we (we customers) should be satisfied with the services we are paying for. I understand that it's not her fault when she's behind schedule, but it's not fair that you're taking from my appointment and disregarding my services because of it. So I think this is the last time I will be going here. It sucks because I really liked DD (the sweet woman who does my pedicure). It may not make a difference to them, but after 5 years they just lost a loyal customer. read more

Just walked out. If I could give zero stars I would. I can't even count how many manicures I have gotten over the years. I have never left with bleeding nails. The woman was so hard with the cuticle cutters she removed my skin, not a hang nail. At least four nails are bleeding and one wouldn't stop bleeding they had to put "medicine" on it. Seriously the worst! Avoid at all costs. No matter how cheap the prices maybe! So it's the day after and my nails still hurt and look even worse. read more

Cool Nails - Ouch! - Nail Salons Near Me - Lakewood, California

Never again! This has been my nail shop for the past 4 years and I've posted many great post about Tina's work. However today I went to get a gel manicure and some other lady was rushing and was on the phone while she helped me. She messed up the gel color so bad I had to have her take it off. I will not go here again or recommend this place to anyone. read more

Cool Nails - Nail Salons Near Me - Lakewood, California

Update: Went to make an appointment this morning and was told they can no longer do my nails because of my yelp review. Stunned me! Apparently "all the women feel uncomfortable around me and don't want me there". Sad because I've already sent 4 friends there. Obviously I "can't" return and I imagine they will not either. I'm so confused..... I know the owner reads this because they told me he called them upset about my review and that's why they don't want me there. Tina was awesome by the way. It's the other women who said I was not welcome. Found this place on Yelp and went with it because it seemed to be the only place with good photos. Shocked that the rest couldn't paint a fingernail without getting it all over the cuticle. Had a full set done this afternoon by Tina. She was very sweet and listened to what I wanted. I'm very particular and let her know that upon arrival. The only reason, I marked it down one star was due to the cleanliness. I'll go back but will ask to purchase my own instruments. read more

I love Tina and Anna I have been coming here since high school and I am now 27. I am a night shift nurse in the ER and it's very hard for me to get a schedule down with Tina but they always find a way to get a spot for me which I am very thankful for. I would always call in after working night shift around 7 a.m. and they would schedule me around 8am. they're awesome. read more

Cool Nails - At work enjoying annas work. Even with all the things going on in the ER...they're still intact. - Nail Salons Near Me - Lakewood, California

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I LOVE Cool Nails!!! I heard about this little gem from a friend, but was a bit hesitant as I live in Long Beach and the 20 minute drive seemed a bit too far just for nails - especially since there are probably 10+ nail salons right next to me! But boy am I glad I decided to make the visit! Ann is the BEST! She always does my nails, I didn't even have to request her on my 2nd visit, she remembered who I was and how I like my nails shaped. My nails always look amazing AND she is the only technician who has cut off lifted pieces of acrylic from my nail! I've made the mistake of trying out other nail salons closer to my house, but keep crawling back to Ann with my broken or poorly done nails. Ask for Ann or Tina and you won't be disappointed! read more

Cool Nails - Awesome design by Anne!! - Nail Salons Near Me - Lakewood, California

I will give 100 out of 10. There work is so neat and clean. I saw a picture online and wanted the same nails. Tina who did my nails did my nails exactly as the photo. I recommend them. read more

Cool Nails - Nail Salons Near Me - Lakewood, California