Cancel

    Open app

    Search

    Cool Cat Shades

    5.0 (1 review)

    Cool Cat Shades Photos

    You might also consider

    Recommended Reviews - Cool Cat Shades

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Great selection of good quality sunglasses along side a very helpful person who helped with choosing the right size for me.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Sunglass Hut

    Sunglass Hut

    1.0(1 review)
    4.1 mi

    I recently had an awkward exchange with an employee at sunglass hut in the Richland mall. I'm a…read morefrequent flier as I find it easier to run to the mall and look at sunglasses in person.....since there are limited options for designer brands in Waco. I brought in a pair of Prada glasses that were badly cracked. I walked up to the counter and the girl was sitting down looking at a device. I stood for a moment and wondered if she might notice I was there. She looked up at me and asked me what I needed in a rude tone as if I was bothering her. I said I'm here for sunglasses. She said ok... like help with something orrr do you want to look at glasses. ... very condescending and terrible customer service right out of the gate! I told her about my problem with the damaged glasses and she was almost defensive like it was not a problem that she wanted to deal with. I told her the man that was here a couple of weeks ago told me I had a warranty and to bring in my glasses before it expires in July. She asked what the man looked like! As if she didn't believe me. As if that wasn't horrible enough she then questioned my story as if I made it up. We went back and forth for a couple of minutes and I felt like I was on the stand having to defend myself to this toxic individual! The entire experience was embarrassing and this girl gives the company a bad name. I left and walked away feeling like an idiot. Needless to say if I see her there I won't be buying any sunglasses. Run the other way people !!!! Ughhhh

    Sunglass Hut

    Sunglass Hut

    2.6(11 reviews)
    75.7 mi
    $$$

    Do NOT shop here. SCAM WARNING!!! Piss poor customer service. This place tells you that you can…read morereturn unused sunglasses, and when you do, they tell you they have scratches and can't be returned. However, I did not use the sunglasses. I purchased them on Dec 20th for a Christmas gift. The manager said, no problem, because its Christmas you will have extra time to return the glasses. Today, Jan 17th I go to return the glasses, which have been in the original packaging since purchased. The store clerk first tried to tell me it was too late to return them. I asked what is too late? She said well its almost been a month since you purchased these. Then she takes them and uses a grey cloth to "polish" the glasses and tells me they have scratches. When I ask her to show me so I could film it, she asks me to leave the store. I am so upset. Once I get home, I look them up and find that they want you contact the store first to resolve complaints. I called the phone number, but it was out of order. So I called the 2nd store located in the Outlet mall. I told the lady what happened and asked her for the mailing address of where to send a formal written complaint. The lady on the phone told me I was too agitated and that I could googIe it myself. She then hung up on me.

    Ordered Raybans to be delivered to be delivered to my home address - they stated around 5 business…read moredays but will get confirmation if shipping. Didnt get any such confirmation - go back a week later to check status, they arent able to call customer service as they close at 5pm ET I get a call a few days later telling me my item is no longer available but they will refund me - not by the method which I paid but by a check sent snail mail and to allow 4 weeks - are you kidding me?! You will not get another cent from me

    Photos
    Sunglass Hut - Sunglasses hut  makes for a great Father's Day gift location

    Sunglasses hut makes for a great Father's Day gift location

    Sunglass Hut

    See all

    Cool Cat Shades - sunglasses - Updated May 2026

    Loading...
    Loading...
    Loading...