Excellent car rental facility, with a friendly staff and clean cars. The rental office is…read moreconveniently located minutes away from the airport. Outside of the airport terminal building, in the rental pick-up area, there is a sign that includes the Enterprise telephone number to request a shuttle pick up. Our driver arrived in less than 10 minutes. Of course, the shuttle is free. Both check-in and check-out are fast and painless. Our vehicle was ready as soon as we entered the facility. We were in and out in roughly 3 minutes. Outstanding! Just as important, we were charged exactly what was quoted, unlike Hertz (in Calgary), which charged close to $100 more than quoted.

The only downside is that they only have shuttle pick-up at the airport. If you arrive at the ferry…read moreterminal, you need to take a taxi.

We came to Victoria for 1 night and decided to stay here due to the proximity to the ferry and how…read morewalkable it is downtown. We tried checking in a couple hours early - one of our rooms was ready but the other wasn't until actual check-in time. Rooms were fine - one had a kitchen, the other was standard. For breakfast in the morning, they have a "buffet" that was just ok. We checked out right after breakfast to go to Butchart Gardens. Our experience was fine - not amazing, but not bad either. We'd stay here again.

This review is for their high tea service. Which is the best high tea service ever. I've done a few…read morebut here the servers were incredible, the tea is just amazing, and the platter of food they give is always outstanding. I've come here manner times and am always happier each time I come back.

The location is great, it is a walking distance from the harbour and surroundings. The diner is too…read moresmall, we have to wait for a table for our breakfast. Customer Service is fine. The reason I gave them a 2 star is we upgrade to the side of the harbour to have that view, hold and behold it is all trees to view . They should not call it harbour view!!! Another suggestion install air conditioning for summer

On vacations I tend to pack like a queen, such as Beyonce and JLo...I just like having options!…read more This hotel is a very short walk from the FRS Clipper ferry terminal, PROS: -Very close to the Seattle-Victoria FRS Clipper terminal, walk it! -Nice large rooms with balcony, kitchenette, fridge. -Comfy Beds -A very nice indoor hot tub / jacuzzi. -Friendly staff all around. -Breakfast included, with eggs and meats. -Quiet since its not directly in downtown Victoria -Walkable to downtown Victoria and Fisherman's Wharf. CONS: -$685 CAD for two nights seemed rather expensive, but I think June is prime tourist season. -Wish it was a bit closer to downtown Victoria. I might take a peek at other options next time, but highly likely I would stay here again and definitely recommend!

Our family had a good experience tent camping here and would come back…read more We wound up here unexpectedly due to Bamberton having no availability, but we felt comfortable right away after showing up at Cedar Springs and meeting the friendly campground manager. He showed us the bathroom, shower and laundry facilities, then walked us over to the available campsites. The tent sites were quiet, reasonably private, and had all that we needed, including picnic tables. It's a family-friendly campground, with a store, a small pool, and even a small car-pulled train/wagon for kids. We appreciated the clean bathrooms and warm hospitality.

Stayed here in past and we liked the rates. They had nice, clean hot showers. Cabins were good…read moreand the owners/operators of this place are pleasant folks. I read that they used to be part of KOA and had gotten awards for being clean and nicely managed. It's a little hard to spot off the highway. It's also not too far from Saanich - a 20 minute drive for shopping, breakfast, "touristing," etc.

We had made an error in our original reservation, I called and it was getting close to closing time…read morebut Andres helped me right away. Our entire trip in Vancouver Island was made much better due to his help getting us set up with a great rental car. The return is through the parking garage that is behind the Avis storefront and all the signs made it easy. I would definitely rent from Avis, particularly at this location, again! It's very convenient and Andres was very responsive.

We were helped by friendly staff who explained everything (albeit very quickly) and had no issue…read moregetting the car. The underground garage where the cars are have reasonable signage to point out the Avis portions and we had no trouble finding the car and heading out. Very quick process to get going, but I can see there being a bit of a wait if there are others picking up ahead of you since there appears to be just one person working there at a time. Returning was a little tougher since there are only 5-6 spots for returns and we had to wait for one to free up (not sure if we would have been allowed to park in another non-reserved spot). Otherwise returning was a pain free process. Would definitely use this Avis location again.

I've taken this ferry from Victoria to Vancouver a handful of times over the years. This was the…read morefirst time I had reservations. Because of an accident, I had to change my reservation to a day earlier. We needed to get off the island ASAP and get back to the states in case my wife needed to see a doctor or be hospitalized. Customer service was good to work with. They listened to my story and helped me change my reservation a couple of times. No waiving of fees, not that I was hoping for fee waiver. They did their job and was able to make reservations on the ferry that my wife wanted. Car boarding instructions was a little unclear. I wanted to keep my wife in the car as we made our crossing. I was told that we were supposed to go up to the seating area. Later on I found out that she could've stayed in the car. It was a nice ferry ride from Victoria to Vancouver. It was very smooth compared to the Port Angeles to Victoria ferry ride where it was a little rough. Also, the BC Ferry to/from Victoria and Vancouver is scheduled for almost every hour. BC Ferries is like a well oiled machine. I most likely will take it again to make up for what our medical emergency made us miss.

The Swartz Bay terminal is really well organized and labeled. I have used both the vehicle side and…read morethe walk-in side many many times. For walk-on, the waiting area is very close to the entrance to the terminal and so you can arrive quite late and still make it on to the ferry. There is a free luggage check-in service from Swartz Bay to Tsawassen that I use all the time. Just weigh the bag, attach a heavy tag if necessary and slide it down the baggage slide! I love it as I don't have to carry luggage onto the ferry. Luggage arriving from Vancouver get put on the carousel outside - it can sometimes take awhile to arrive. From the vehicle side, it's very easy to get on with a ferry reservation. If arriving early enough, there is very little lines to get in and service is very fast. There is a small cafe once in the waiting area to use the washroom and grab snacks. The terminal staff are all very nice and informative. Everything is well labeled so visitors won't get lost. It is also pretty clean considering how many people travel through each day. On holidays and weekends, it can be crowded. There are two bus lines that go to downtown which are very slow and get crowded quickly. Sometimes it won't even be able to fit everyone and people have to wait at least an hour for the next one. There are taxis that typically wait outside the terminal, but there are usually very few so be sure to get outside quickly.

Beautiful ferry terminal here at Tsawwassen. We arrived here unreserved and had to wait out 2…read moreferries before we got on one. But the little play area and the cafe mall kept her 5 year old pretty engaged through the 2 hours of wait time. Lots of food options at the terminal, so no worries about refreshments. and lots of open grass areas for pets to laze and go. Staff make very timely announcements and ensure transparency with delays as quickly as they can. One sincere advice - please make reservations during peak hours, it is so much better. Once abroad, the ride is amazing. Ferries are well maintained and clean.

Call me crazy but the spicy ultimate crunch on the ferry is one of my favourite chicken burgers,…read moreand I eat a lot of chicken burgers. Maybe it's the destination that makes it good, maybe it's that you're usually travelling with family, who knows? The ferry it's self although sometimes annoying to drive on, has been improved lots by the reservation system! Walk on has never been a problem ever. Ferries are nice inside for the amount of traffic they see and perfectly fine for a hour and a half boat ride. Some complain lots about the ferries for some reason? Book in advance and show up 30 minutes before the sailing and it'll be a much more pleasant experience!

On the occasion of our Dad's 90th birthday celebration, Kelly, Maggie and the stellar team at the…read moreHarbour House really went above and beyond to make sure our family and friends had the ideal venue, fabulous food and amazing cake to mark this special day:-) Kudos and thank you Team Harbour House! -Ian & Lindsay Tarasoff

This hotel was very clean and modern. The staff was super friendly. We had a large deck with lounge…read morechairs off of our room, which overlooked the harbour and it was so relaxing. The only downside was when we went to make coffee in our room, all that was there was flavoured coffee, which we aren't into. Otherwise everything else was perfect. I would definitely want to stay here again.