Two days and my calls were never answered!! Seems like that means no SERVICE period!!!read more

Absolutely fabulous service, with a not-super-comfortable vehicle. Our driver Vincent, who we used…read moremultiple times while stranded in Big Spring with car trouble, could not have been more hospitable and accommodating. Rates are more than reasonable.

Several days passed and my calls for service were never answered! No service period I guess!!!read more

I was in a panic, late for my flight in Midland, and I was stranded in Andrews. I called this…read moreservice and they were very friendly on the phone, and my driver arrived earlier than expected. I explained to him my situation and he got me there, again, earlier than expected. Edward was fantastic and the service helped me in a moment of crisis when I almost missed my flight home. If I could give them 6/5 stars, I would, and the next time I'm here they'll be my first call for a ride.

i was very imp with the service. They were prompt, professional, courteous and friendly.read more

Absolutely 0 stars, the dispatcher was horribly rude. Then when my cab finally arrived I was…read moreshocked. Her cab smelled horrible like cigarettes and trash, she was incredibly rude. Anytime I spoke she snapped at me and answered me ignorantly with an attitude, she is racist and thought it was ok to say that where I lived she called little Mexico because its just a shitty place to live. Which I do no appreciate because my husband and son are mexican. Her driving scared me, she was either speeding or she was going WAY under the speed limit. She was swerving all over the road because THE ENTIRE TRIP SHE WAS TEXTING. I will never contact this company again because I want to live.

One star is probably too much, I've never been treated more rudely than I was with this dispatcher…read more He tried to tell me that my address didn't exist and that he was going to flag me as a prank caller. Hands down the worst company in the city. Explore other options before calling

I called yesterday to get a ride and the phone number was out of service!read more

Horrifying experience. Landed in Midland airport after 11pm. I had pre-arranged for Independent…read moreTaxi to pick me up to be sure of my safe transport to the hotel. I was told to call the main number when I landed because the evening driver would be answering it. When I landed I called. It kept going to voicemail. Finally, she answered and immediately hung up on me. That happened 3 more times. with voice mail picking up in between. I left a message that if she wasn't able to come, to please let me know. Eventually she answered again and this time, instead of immediately hanging up, began screaming her head off at the top of her lungs, so loud the people near me turned toward me because they could hear and made questioning faces, telling me to "STOP CALLING THIS M....F... PHONE YOU M....F....B....BECAUSE I'M BUSY M....F....TALKING ON IT." Forget ever feeling safe to get into a car with that person. I went back into the airport but no rental cars were available. Everything was sold out. I was stranded. I embarrassingly had to call my client very late at night and tell him my situation, so he got up from bed and picked me up. NEVER EVER AGAIN.

This is the sorriest organization I have ever dealt with. The company is totally unreliable,…read moreunable to provide cabs even if specifically directed. Even after three calls to ensure that a cab would be available at a specific time, this company failed to produce a cab within the agreed upon timeframe. Next time I'll hitchhike -- more dependable than MIdessa. Get a scooter.

They were very nice. The only negative is it took them a long time to get there. I arrived at my…read moredestination safely.

How hard is it when someone makes an appointment for a week to get picked up and dropped off and…read morethe same location everyday? Apparently rocket science for these people. Haven't been on time the whole week. At very least an hour late each time. When arrived at airport they were 3 hrs late. If you have any plans that are important do not use this shuttle service. You guys suck!

At the last minute, as in about 2 hours before my flight, my ride to the airport fell through and…read moreMidland Shuttle Service saves the day! I called a couple other places, taxis and other shuttle services, but Midland was the only one able to schedule a last minute pick up so I could make my flight. The driver arrived promptly and was professional and courteous. The shuttle was clean and we made it to the airport on time. They could have charged me anything since I was in a pinch but only charged their standard fee.