I had such high hopes for this company, but my experience fell short of my expectations. Their showroom appeared both clean and professional, displaying a vast array of high-quality products - but my experience was far from professional.
After my company received a quote for a truck wrap, we placed our deposit and were informed that we would be receiving a draft of what the product would look like in the next 10 days. 10 days passed and we hadn't heard anything. 20 days and 5 un-returned correspondences later (a combination of both phone calls and emails) we still had yet to receive a draft.
After a final email explaining my dissatisfaction with the lack of communication, we received the promised draft. We quickly approved the work and brought the truck in to be wrapped. The sales rep took our contact information to provide us with an update on the work by the end of the work day. Again, we never received a phone call. The following morning I had to leave a message asking to be updated on the truck along with an estimated pick-up time.
When we arrived to pick up the truck I immediately noticed that the wrap was several shades lighter than the draft - a color we had provided an example of, as we wanted it to match our company shirts.
I am very wary of doing business with this company again. I do not have the time to constantly chase them down nor do I have the patience to work with a company that cannot meet deadlines they set for themselves. read more