Our e-bikes were reserved online. Check in was quick. Bikes were in good condition and we enjoyed…read more32 miles of trails. It was helpful to be allowed to return after hours.

Great, speedy service and local advice for a great day on Nantucket. Would definitely use them…read moreagain!

Use them Good bikes…read more 1/2 or full day. Will knock you up though so planround trip. Bikes in good shape.

$35 for an adult bike 1/2 day! Includes baskets and helmets. Great service and the bikes were…read moreperfect! The seat was super comfortable too!!

Great service - had a bike assembled in less than 24 hours and am very happy with result. Thanks…read moreEasy Riders!

Delivered right to the dock, amazing communication - couldn't have been nicer. The e bikes are the…read moreway to go!

This is a FANTASTIC bike shop. It's a few doors down from the new* Nantucket Bake Shop (which we…read moreturned into first by happy accident and of course took advantage of our mistake) and the Nantucket Meat and Seafood Market -- so it's a little ways outside of town, about halfway between town and the airport. * OK, new as in it moved sometime in the past 20 years. Island time elongates. Perhaps the slightly out-of-the-way location explains why (1) prices are so reasonable; (2) there's such a great selection of bikes for rent and for sale; and (3) the owner, who was on site helping customers, and staff are so friendly and helpful. Bikes seem to be well maintained. Staff were hard at work tuning bikes on our visit. We are not "real" cyclists -- we can remain upright on two wheels and that's about it -- but we have many family members who are extremely hardcore about the sport. All our hardcore cyclists rent from Island Bike when they don't bring their own bikes across on the ferry, and stop there for supplies or parts. So glad we bought our little one a bike here rather than from the bike shop much closer to our house where the used bikes they tried to sell us were badly rusted with loose bike chains -- AND literally cost twice as much. Yeesh. As of June/July 2023, helmets are half off. Get there now, friends.

The service we received from Island Bike during our recent trip to Nantucket was top notch. Lia…read morefollowed up on our online reservation to ensure we would have everything necessary for our bike rentals. She and the team were also quick to respond when I hit a nail and had a flat. I highly recommend Island Bike for their service, bikes, price and convenience of the free delivery and pickup.

This was the highlight of our trip to Nantucket. We did the "Bike to the Brewery" tour with Cole…read more He was a great guide, giving us lots of historical knowledge about the sites we went to. It was the perfect kind of day, not too hot and not too cold which was nice. We went to Brant Lighthouse for pictures, Steppes beach, the windmill, the oldest house, and through downtown Nantucket Town. The last stop was the Brewery, which was the perfect spot to enjoy lunch and relax. Absolutely recommend this fun excursion, and Cole was amazing! He just graduated from college, so 2017 might be his last summer working for this company, but if you can ride with Cole, it's a real treat.

My wife and I traveled to Nantucket for our honeymoon, and since neither of us had been here…read morebefore, we really wanted to explore the island. I saw the old tour buses driving around, and it really didn't interests to sit on a bus and ride around. We decided in Nantucket bike tours due to the phenomenal reviews. We were not disappointed. We had Marcus as a tour guide, and it was readily apparent how much he loves history, and how excited hew as to share his wealth of knowledge. We booked the to the brewery tour, which lasted couple of hours and ended at the Cisco Brewery where there is a free shuttle back to town. The ride was listed as moderate, but coming from someone who hasn't ridden a bicycle in 10 years, I found it extremely easy. It's very slow paced, my advice is to ride towards the front so you can engage the tour guide in conversation. Plenty of stops with shade and water refills. You will not be disappointed with this tour. Bonus is no cover charge once you get to the brewery!

Definition of awful customer service. We saw a jacket in the window and with my 90-year-old dad,…read morewho has difficulty walking, we went in so I could try it on. The sales associate just said oh yeah it's over there. I didn't know what she was directing me too, I asked her she said there. I said I still don't see it, could you help me, no one else in the shop. She shows me a different jacket and when I ask if the one in the window is the only one and can I try it, she said that she would ask her boss when the boss got off the phone. The boss was standing right by the jacket in the window, which I easily could've taken down myself but now couldn't since we had to wait for the bosses permission. The boss chatted for at least five minutes while we were there and I just said let's go, I don't want to wait until she finishes her conversation. My dad is elderly and frail and it's not easy for him to walk or wait around. Thanks guys!

Fantastic store, something for everyone (beautiful beach jewelry) and all the staff here are…read morewelcoming and friendly. My husband and I bought so much fun stuff here!

A good store with a good collection of souvenirs, hats, and sweatshirts/tshirts…read more A great staff, plenty of stock to choose from including 3XL sweatshirts, and the prices are very reasonable. Located in the corner of Broad Street, across from the Whaling Museum, the Sunken Ship really does have the best prices on island. No negatives whatsoever.

The Sunken Ship General Store is packed with everything and anything you'd want, from clothing to…read morebeach gear and accessories to sunglasses to gifts and games. Knickknacks of all kinds, souvenirs, and plus animals with Nantucket stitched on them to elevate their price (but not value). The prices are inflated for sure but not much you can do if you didn't pack what you needed and are in a pinch. The staff members are attentive and friendly. It can get crowded and cramped as the aisles are pretty tight and there's just so much inventory, on the walls, on racks, dangling from above.

Affordable Rentals has amazing customer service. I had a great experience renting an electric BMW…read moreduring my visit to Nantucket. The car was well-maintained and fun to drive, and the team member gave us tips for what to see during our day trip. We left an ID in the car and they went above and beyond to save our vacation--we were so grateful!

if you're looking for any beach rentals, bikes or even a rental car - this is the place! The staff…read morewere beyond helpful and kind, and the beach rentals were much more affordable than the other spots we've seen here. Can't recommend this place enough, DEFINITELY will be back! :)

More like 'Wheels of Incompetence'. Avoid like the plague...a plague of ineptitude…read more I called 'Wheels of Idiocy' in March to reserve eBikes for July 4th week. They assured me that my reservation was taken and I would have the bikes I need for our family vacation. They took my credit card and I thought I was good to go. I called again 1 month later to double confirm. They again assured me that the reservation was intact. Finally, a week before my trip, I called again to provide more details about our heights and to again confirm that they would deliver. Again, they assured me everything was good to go. Then, silence. Silence on the delivery day. Silence the day after. Silence again the following day. Didn't return my phone calls or pick up their phone for days during the height fo the season. Finally, I went down to the store to find out what's going on. "Sorry, our bad. We got busy. No more bikes." Thanks for leaving me in a jam on the busiest week of the year. Thanks for not having the courtesy to call and let me know you didn't have any bikes left. Thanks for not picking up your phone for 2 days. Thanks for not having the wherewithal to check your voicemail. Thanks for making me spend my vacation chasing after you instead of enjoying myself. Thanks for offering no help in securing another bike. Don't trust these guys with anything. Go with their direct competitor Young's across the street. They were awesome and couldn't believe what 'Wheels of Ghosting Customers' had done.

There once was a man from Nantucket…read more.. We're on our Yacht Club Cruise through Cape Cod. Our first night event for the group and folks are all telling how we need to go biking across the island. We quickly realize that our group of 21 boats and 100 club members, all taking about biking, could lead to a shortage. I pull up Yelp and look for e-bikes in Nantucket. E-Ventures USA comes up to the top of the list. I link to their website to check their inventory. I'm able to book on-line. And they're almost sold out. I grab 3 big bikes and then 3 smaller. When I go to check out I screwed up and had to start over. When I did, only 3 bikes were available. We had 6 in our party. I grabbed the 3. And wrote an email about our need for 3 more. I figured when i screwed up, I offset their inventory and the other three were still available. Sure enough when I checked in in the AM, I was put through to Tamara. First, it was 15 min before the store opened and second Tamara had already ready my email. It's August in Nantucket. The place is over flowing with tourists and locals. Tamara was super chill with it. She had already grabbed the extra 3 bikes and put them aside for us. Scott is going to bring the bikes to us. We identify that we're staying in a yacht in the marina basin and that we could meet him at the Harbor Master office. Scott arrives. He can only transport 4 at a time so he runs back to grab the others. I'm on mainland and radio to the boat to give everyone the 20 min notice. Scott arrives. He unloads the bikes himself. We offer to help but he has a system so we watch. Bikes are super clean. Batteries are fully charged. Scott runs us through the bikes then waits to make sure we all test our bikes and that everything worked right. We head out. It's about 7 miles to Sconset beach. It's an easy ride out with a rolling trail. The beach is clean amd water is flat. We eat lunch amd hit the road back. We want to make it to Cisco winery amd brew pub. Cisco is a fun enclave with a winery and a brew pub. They have food and other goodies AND a fresh bar with top shelf selections. We hustle home as we have a cocktail party and dinner and we have to return the bikes. THEN I remember Scott said he would meet us "anywhere" to pick up the bikes. I text and ask if he can meet us at our restaurant at 7:15. Scott doesn't hesitate. We arrive. He is genuinely excited for us and how much fun we had. We offer a tip and he won't accept! Even after the second attempt. If you're in Nantucket I highly recommend E-Venture USA. They have great equipment. Provide exceptional service and genuinely appreciate that we're here to have fun and explore. 5-star