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Cookies by Keith

3.7 (3 reviews)
Closed • 9:00 am - 5:00 pm

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10 years ago

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Shake Shack Downtown Nashville

Shake Shack Downtown Nashville

3.6(85 reviews)
5.2 mi•Downtown

4.5 Shake Shack is one of my favorite fast food burgers, if…read morenot my absolute favorite. It's the perfect smash burger every time, and the service is always pretty fast too. The fries are just alright, I'm not a huge crinkle cut guy. But the shakes more than make up for it, they are amazing.

We unfortunately had a not-so-good experience here. We arrived around 10pm on a Thursday. The…read morehubs had gone upstairs for a grilled cheese but I wanted a burger... Should have eaten upstairs. The wait for ordering was not long which is a plus. However I feel their ordering system could be a little more streamlined, there are a lot of clicks for each item. I am used to SS in Chicago and it's the same there too. I ordered nothing crazy, a cheeseburger with added pickles and some fries, and an Arnold Palmer (50/50 lemonade and tea). We waited at our table and eventually got the text our food was ready but it took over 10 minutes after that to come out. At one point they tried to bring us someone else's food and they seemed very confused about it when we said that wasn't my order. I confirmed before we left that we didn't make a mistake while ordering so it wasn't something we did. When the food did come out it had clearly been sitting for some time. The bun had not been fully cut in half and this was not even visible inside the wrapping. It was crumpled up in a cold soggy mess at the bottom of the wrapping and was inedible. I essentially ate a naked burger. The cheese had solidified and was not at all melted showing how long the food was sitting. The fries were thankfully not cold but lukewarm at best. And to top it off my drink was incorrect, it tasted and looked like strawberry lemonade. I ended up throwing much of the meal in the trash. The person delivering the food should have noticed this was not up to par and sent it back. The cleanliness was also not up to the standard I expect at SS but considering their location and time of day I would give them a pass. Would not recommend coming here after hours.

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Shake Shack Downtown Nashville - Inside

Inside

Shake Shack Downtown Nashville
Shake Shack Downtown Nashville

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NoBaked Cookie Dough - Cookie Monster

NoBaked Cookie Dough

4.3(39 reviews)
5.2 mi•Downtown

Really love that you can get flights of cookie dough mini scoops. Much better way to do it than…read morehaving to get a giant scoop of just one flavor. Especially given they've got ~10 different flavors of cookie dough to try! Overall, the cookie dough is really good; one or two flavors maybe a bit too sugary sweet, but overall really good. Pumpkin Spice Chocolate Chip - very pumpkin-y with not enough chips but still quite good overall S'Mores - surprisingly good, really liked the subtle marshmallow Cookie monster - stupidly blue but loved the flavor and M&Ms Brownie Batter - quite thick and not chocolatey enough for me, disappointed by this one Cookies n Creme - delicious, very smooth Funfetti - delicious, classic, can't go wrong Would definitely get again!

NoBaked Cookie Dough has a ton of flavor options, and I went with the cookie dough flight to sample…read morea few. At first, the portions seemed small, but after a few bites, it was actually more than enough, this stuff is rich. Everything was delicious, but very sweet (which you expect), though I do wish it was slightly toned down. Next time, I'd probably try a sundae since I think the cookie dough would pair better with ice cream. Customer service was decent, the girl at the counter was friendly. It's located in a food hall, so there's plenty of seating. Overall, it was a good experience. I'd come back, just with a slightly different order.

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NoBaked Cookie Dough
NoBaked Cookie Dough - Pumpkin spice cookie dough

Pumpkin spice cookie dough

NoBaked Cookie Dough - NO ONE AT THE SHOP

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NO ONE AT THE SHOP

Cookies by Keith - desserts - Updated October 2026

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