As a customer I understand that it is busy, but to take advantage of making customers wait for so far 20 minutes, and I would've been gone but no service to say I want a refund she just left the window. I know they're busy it is lunch time and I decided to travel, but like the restaurant's attempting to be fast food or drive through just keep it real there is a long wait before the order so as a customer I can say I'm good and make it so bad I chose this restaurant due to there was no line just one other car‍ read more

Cook Out - Hot Dogs Near Me - Macon, Georgia

Ordered a jr tray and specifically asked for an only cheese quesadilla, opened it up to find chicken. Went back and explained I'm a vegetarian only cheese no chicken. Once again was handed a chicken quesadilla- I simply gave up and lost the money. Bathroom had one stall that was disgusting and the one other stall didn't even lock. read more

Cook Out - Chicken quesadilla - Hot Dogs Near Me - Macon, Georgia

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Cookout Burgers in Macon, GA. Food: Stopped bye Cookout and grabbed two double cheeseburgers with lettuce, pickles, cheese, grilled onions, mustard and ketchup. Service: Service was fast and friendly. Ambiance: A little dim regarding the lighting for a burger joint. A huge dining area, bench and table sitting. read more

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The cheese curds with ranch bring me back, but the super thick delicious shakes make me pull into this cookout every time i am in Macon! So good! Drivethru or indoor your choice. Booth good! read more

Cook Out - Hot Dogs Near Me - Macon, Georgia

I personally do not know what has happened to Cookout. I have been here 3 times in the last week for myself or someone else. The first time the inner lane was moving slowly. The second time the outer lane was super slow and my food was cold after the wait. Today both lanes super slow and after I pay and get my food I have to tell her I need my drink and cheesecake slice. She returns with the items. The cheesecake is in a bag with chili sauce all over it. The girl at the window with the red braids was super sweet but baby stop digging in your head and handling people's food. It is so unsanitary. I received no fork to eat with nor a straw. The sweet tea can go for unsweet. Please do better!!! read more

Cook Out - Inside the BBQ Sandwich - Hot Dogs Near Me - Macon, Georgia

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We had the most unfortunate experience. We couldn't understand the cashier, the food was all reheated frozen food, they served a nut shake when I asked for a watermelon shake, the garbage was overflowing, and there was a homeless guy begging patrons in the parking lot. Utter lack of management. read more

My friend thought the chicken had a piece of tenden!! but she was wrong. If I could give this cookout zero stars, I would. My friend went through the drive-thru and ordered two spicy chicken trays. They informed her that one of the trays would take longer to cook, but she was fine with that. When she got home, her 2-year-old was eating one of the sandwiches. Concerned about the pink coloration on the chicken, my friend decided to check her toddler's sandwich. To her dismay, she discovered that the entire inner portion of the chicken was raw. It's unacceptable and disrespectful that they made her wait extra time for raw chicken. I recommend corporate re-trains their cooks. read more

Cook Out - Spicy chicken sandwich - Hot Dogs Near Me - Macon, Georgia

They don't even deserve a star at all but, I just came from the cookout on brookhaven in Macon, Georgia. I ordered a bbq grilled chicken sandwich with 2 hm chicken wraps. THEY GOT THE ENTIRE ORDER WRONG (even after having an attitude on the speaker). mind you I live in Lizella so the person I was with took me home and they said they would have to drive across town to come and pick up my plate to replace it. This is the 3rd time they have jacked up my entire order. Will NOT be returning. They are horrible. read more

Horrible service. No one knows what's happening at any point... Where is corp when you need them to stop by for an audit...and yes I called 866-547-0011 SCAM! read more

One star, because no stars was not an option. Waited 34 minutes for "fast food" while the employees cursed each other with the foulest language imaginable. we asked to speak with the manager who was no help. read more

They handed us the wrong order then gave it to someone else after we opened it and told them it wasn't right. GROSS. horrible customer service read more

Had a bbq sandwich today and it was awful. I think they have changed where they get their bbq. Slaw was awful too. if I go back, I'll get a hamburger. read more

Worst service ever at a Cook Out! Our order was wrong and when I went back to get it straightened out the girl that took our order wanted to charge me another 54 cents for the cheese they left off of our cheeseburger! Then, they left the lettuce off of the hamburger but put cheese on it. The caramel fudge milkshake was peanut butter so they had to make another one. The same girl was not happy about trying to fix the mistakes. Won't be going there again! read more

extremely rude at drive through window. Meal was $7.45, I gave $10 then said let me get you 45 cent. i give her 45 cent she gives me 3$. all good then she gives me food and back the 45 cent. i tell her that I i owe her the 45 cent, and she got an attitude with me because I didn't want her register to be incorrect read more

Cook out! Where have you been all of my life????? Yooo, I have never been to a Cook Out until this week and I loved it so much I went back! So first, because of COVID, I don't believe you can go inside, everything is through the drive-thru. As someone who's never been there before, it was a little overwhelming because they've got a huge menu. So I decided to do the barbeque plate. Why is it so cheap? $4.39 for BBQ, coleslaw, hush puppies and fries? I couldn't imagine paying so little, but I did. I also got a Snickers Milkshake which was bomb. Oh, and they have white cheddar cheese curds there. Do yourself a favor and get some. Now with the curds. IDK if this is a Georgia thing, but I like mine with marinara and they didn't have any. So I had to get ranch, but really they didn't need it. They are fire all by themselves. The barbeque was delicious but I would ask for an extra side or two of sauce. You get a large amount of sides with it. And really, I cannot get over the prices! This place is too good and well-priced to ever, ever pass up! Do yourself a favor and go if you can. read more

Workers are unfriendly and slow. They are out of multiple drinks. Drive thru is really slow.

We were traveling on our way to Florida and stopped for a hotel in Macon Georgia It was 9pm or so. Checked into the Hampton, hungry and wanted food quick. Spotted "Cook Out" across the street and was very pleased with the burger fries and slaw, my wife got a burger, fries and onion rings. We both got a large drink... our bill was surprisingly under $16. The only reason my wife gave 4 stars is because they had my burger (double) in her container. I will say the double was thinner patties compared to my wife's single. Also Everything was fresh tasting. read more

We were on our way back from NC and decided to stop off in Macon for lunch. None of us had ever heard of much less visited a Cook Out so we figured we'd give it a try. The building itself was a pretty interesting style. The menu is a little confusing but seems to be a mixture of burgers, chicken, hot dogs, and barbecue. They also appear to be known for their 40 flavors of milkshakes. I chose a cup of chili and a Cajun chicken wrap. One thing I noticed is that this place is extremely inexpensive which is always a plus. My chicken wrap was $1.50! It was about the size of a snack wrap, but perfect for what I wanted. The Cajun sauce was pretty good. The chicken itself was just okay, nothing impressive. The cup of chili had a nice little kick to it and was decent. None of it was outstanding, but for a quick and cheap lunch it gets the job done. A few of us decided we had to try a milkshake since Cook Out seems to be known for them. I chose an Oreo milkshake. It's more the consistency of ice cream so grab a spoon. It was creamy and delicious ice cream so that's definitely something to try if you come across a Cook Out. read more

Cook Out - Chili - Hot Dogs Near Me - Macon, Georgia

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Ok if I could give 0 stars I would!! I get at least 1 milkshake everyday and it never fails they don't get it right! At this point I'm beginning to wonder if they are doing it on purpose!?! I'm beyond annoyed, they refuse to fix it and g I'm almost over going to any cookout franchise's now!!! Complaining to the manager does no good!!! I'm trying to get them to do right by it at this moment and NOPE !!! Service sucks so bad!! read more

I love this regional chain. We went through the drive thru (actually, because of Covid, that was the only option -- the dining room was closed). There were double lines, but they moved quickly. I had the grilled chicken club sandwich. I asked for no mayonnaise, but they put some on. Sigh. However, the chicken was juicy and tasty. My husband had a cheeseburger, and he was surprised by how good it was. He also had a strawberry shake, and he thought it was an excellent fast food shake. My kids had the chicken tenders and fries, and they shared the watermelon shake that was on special (only a dollar). They loved everything. Whenever Cook Out is an option on my road travels, I go there. And this particular one has continued my feeling about the chain. read more

Fast food that Is not fast. 30 minutes to get milkshakes and food. The food was cold when it was handed to us. The kids were starving so they dove in. The counter person did not even say sorry for the wait. Think twice before going here. The milkshakes had LOTS of flavor. read more

I'm a restaurant District Manager, so I am approaching this from that perspective as well as from a guest perspective. There is "zero" ambience in this restaurant! While the dining area is well styled, it is dark, and lacks any background music to dampen the echo and noise. Dining room feels dungeons! There are no napkins or straws to be found...nor salt, pepper or seasonings at the drink station. Unsweetened tea being dispensed from a "plastic" pitcher sitting at the drink station. No Manager in sight! (No guest greetings, or anyone checking on tables) As for food: everything delivered in bags...no trays for dine-in???? Our order was not complete when our number was called. I stood waiting at the counter, with no interaction from any employee except the cashier (Trinity) to say "it's comin!" Food quality...typical fast food. No reason to draw a customer back. Pass this one up!!! read more

First time ever trying this place. Wish we had this in Florida. Food was really good and affordable. They have a little bit of everything. Quesadillas, burgers, chicken, hotdogs onion rings and much more. I had the build your own tray. You get a main, and two sides and a drink. There was a little bit of a wait for the food but i think they are short staffed at this location so considering that fact they still did pretty good about being quick. Id eat here again for sure. read more

If you haven't ALREADY googled their custom milkshake menu, DO...IT...NOW OH.... My .....GARSH !!! Priced well and quick service read more

So I was in Macon and hadn't remembered to pack a lunch--My spouse notes that I "forget" to pack a lunch when I've got a greater opportunity to eat out, but I digress...--and so wanted to try something new. I saw Cook Out and figured I'd give it a shot. I was well rewarded. In the first place, the combination plates are amazing: you can get a burger and two sides for right at five dollars before tax. I opted for burger, fries, and onion rings. The burger was superb, well grilled, and tasking of grill smoke, while also accompanied by good, fresh cut fries (or fries that were able to fool me into appearing fresh cut, which is good enough for me) and onion rings. Even better is that not only is the food good, but the restaurant addresses one of the chief problems one faces eating at a burger place: the grease that gets on your fingers. The main dining area has a common hand sink with soap and paper towels so that I was able to leave both full and also without the feeling that I had a greasy film. I'll definitely be back here... read more

Cook Out - Burger, fries, and onion rings. - Hot Dogs Near Me - Macon, Georgia

The staff was very sweet and polite, and I do admit They do have a bunch of choices but I kinda feel that they should pick a lane!! The food is mediocre at best. I got the burger and the BLT, and it was food to put in my tummy, but not yummy food. I do like the milkshakes though. read more

Yooo, don't go here !! Oh my god!! There was a fingernail in my food !!! I straight up went to their bathroom and threw up. I'm here on a Friday, it's 12:30am. Definitely will be contacting corporate!! read more

Cook Out - Hot Dogs Near Me - Macon, Georgia

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Service was fast but the food was disappointing. Ordered the honey mustard chicken wrap, which is normally one of my fav menu items, but was highly disappointed. read more

Cook Out - Honey mustard chicken wrap. - Hot Dogs Near Me - Macon, Georgia

These milkshakes are truly one of a kind!!!!! I took a mad dive through the drive thru when I spotted it because I hadn't had a Cook Out milkshake since I lived in NC in 2007!!! Ahhhhhh, caramel milkshake just like I remember it!!!! Soooooooo goood! read more

Great good, great price, good service, we have never been to a Cook Out before and found it to be very good.

Never got to taste the food. Stopped in and we were the only ones in the dinning room. After waiting 5 minutes and being ignored by the three staff members we departed. read more

My newly found fav place and found it by accident oi. Good food for super cheap!

Worst food ever. Burnt onion rings, tasteless bbq chicken sandwich and a mediocre burger. The shake machine was broke, the lobby is closed and you can barely make out a word they say on the drive up speaker. GO to the CHICK-FIL-A next door and save yourself the money and aggravation if this crap hole. read more

I appreciate the fast service at this location...even though it was busily steady. The trays are a good value @ $4.99, and just perfect for this couple to share. Hubz had the big double burger, chicken quesadilla & a shake. We added chili & cheese to the fries and tacked on another shake for me. Plenty of food! The chili cheese fries aren't the best I've had from a fast food entity, so I wouldn't order them again. My husband loves the quesadilla, but the "cookout" burger taste keeps him coming back. It's obvious the Fancy Shakes are the star! Our favorite is the Banana Berry, but there are 40+ to choose from & find your favorite. read more

Cook Out - Menu - Hot Dogs Near Me - Macon, Georgia

Was only open for drive thru and second drive in lane not marked well. No coin change so they round up $16.42 rounded to $17.00. Sandwiches were very sloppily made and the hamburger was dried out. read more

Trell the manager has a nasty attitude she yells in the mic she constantly does this when I come thru drive thru I have said some to other managers before!!! I will be contacting corporate read more

Best MILKSHAKES in town. So many to choose from. Sometimes I order 3 or 4 and put them in my freezer for snack time on different days. Great way to sample different flavors. read more

Fast and easy food. The burgers were great and the staff was nice. Two drive throughs make getting your food super fast. Probably one of the best places to eat in the area honestly. read more

Terribly disappointing. The fries and union rings were cold. We got a burger and it was the most tasteless thing. The buns tasted old. I hate to write a bad review but guys steet away from the Warner Robins restaurant as well. read more

Great food at a great price. 3 adults ate for less than $20. My son had a banana and peanut butter milkshake. He was very pleased to find chunks or banana and dollops of peanut butter. He commented that it was better than a blizzard. My husband is not a fan of French fries. He likes that you can pick from sides such a chicken nuggets and quesadillas. I like the chargrilled taste of the burger. It is convenient to wash your hands at the hand washing station. If you are a Cheerwine fan, then good news, they have it. They have great "flaky" ice. It can be a little loud at times in the restaurant but it really isn't a big deal. The staff is always kind and willing to explain things when we have asked. read more