I received directions from the friendly staff, I found exactly what I needed to... It was busy,…read morethey have a clean men's room, there is definitely a variety. i'm satisfied with the prices. I got a pack of nice towels for 20 bucks, I got some shop towels that I will need, 20 bucks... And the alligator wipes, these things lasted me for years. It's a good product, and it's food safe... Works on my leather jacket. thanks Cindy!

Has to be the go to hardware store in these parts! It's like a Home Depot with more condensed…read moreaisles. I was asked if I could be helped in the most polite terms at least three times in the few minutes I was there! Also has items for your northern woods cabin! Even had popcorn for the visitors! In a town full of lovely tourist trap shops this hardware store contains the things you are likely to need!

this is the BEST hardware store in Oconto County - Townsend /Lakewood - the people are extremely…read morehelpful!!!! Don't bother going to Ace

My Dad loved this store and relied on them, and now so do I…read more What a great recommendation, right? They have most of what you will want, or will get it for you.

We bought a fridge at Jensen Akins. Everyone was very helpful. Outstanding low pressure sales team…read moreand very well versed on all of the different brands. This is the kind of professional and personalized service that makes us want to support local stores over the big box brands. They will even deliver and haul the old one away! When we need another appliance we are definitely coming back.

Our refrigerator/freezer developed a leak from the freezer into the refrigerator. We bought the…read moreappliance from Jensen-Aikins years ago. The 2 technicians were here as planned, fixed the problem in very short time and left. We couldn't be happier with the guys or the store

This is a great place for all your hardware needs. We needed a very specific rubber insert peace…read morefor a wooden threshold. I didn't think there was a chance it would be there; but, they had five options to choose from. This hardware store stocks everything and more. They boast a big selection of Milwaukee tools, coats, and clothing as well as Carhart and Columbia clothing and gear. They also have a great paint department. Also, check out the section of the store with the home decor and USA nostalgia items and artwork. Whenever I visit Minocqua the trip to the Ace Hardware is always a must as this Ace is 'Ace Hardware on steroids.'

Jenna waited on me today at the checkout. Jenna obviously did not want to work on Memorial…read moreDay.weekend In contrast to other employees, Jenna never smiled or said hello. She stoically finished the transaction. I thanked her and she remained mute. Lucky for Jenna that there is a dearth of employees in the north woods. Her people skills need.work. perhaps put her in the birdfood department.

Great store and friendly staff. This is my first stop because they have the best selection and…read morevarsity of items. Additionally items are normally cheaper than other stores in the area.

Bought a pair of boots online, and tried to return in store. They refused to return them. Told me…read morethey don't take back online orders. These boots are sold in there store. Poor customer service. It is 2025 if you drive to the store to return an item they should except.

Home Depot is the best place to go for home fix-up stuff. They have everything you need for DIY,…read morelike hardware, lumber, gardening stuff & cool tools. The store is huge, but they keep it well organized, so it's easy to find what you want. The people who work there are nice and can help you out if you don't know what you're looking for. You can even order stuff online & pick it up in the store. It's like a one-stop-shop for making your home awesome! I'm not a big fan of the hand scanners at the self serve registers. They were introduced at the peak of Covid. At a time when we're all supposed to keep our germs & microbes to ourselves.

Do not under any circumstances order things online or special orders. If they don't have it on the…read moreshelf, then the employees will mess up your order and then blame you. They have messed up several orders of mine and every time it becomes a dispute to get refunded. Go elsewhere. Every time I call there happens to be no supervisors at work. They will do everything they can to shift the blame on the customer. I spoke with two delivery guys after rejecting an order that was received incorrect from what I ordered and the delivery guys stated that they have been having a lot of issues with deliveries from only the Rhinelander location. Stated that items will set for months. Well my product was at their facility for over a month and they acted like they couldn't find the product, then stated someone picked it up, then finally said they would deliver it to my house, just for the order to be wrong? Never again.

Great selection and service from this local gem... It has most everything you need for the do it…read moreyourself projects.

Ken at Knitts came to our rescue, not once but twice over the New Year's weekend! We arrived at our…read morecottage to find that our hot water tank had been leaking over the course of one to two days. First, Ken waited the store after closing so my husband could buy the necessary parts to "cap" it off, as 4 different plumbers said they couldn't come out before Tuesday on the holiday weekend. When that didn't work, Ken met us at the store (closed on Sunday-New Years Eve) at 8am to sell us a new hot water tank and related parts. He even loaned my husband a couple of necessary tools. The BEST part? Since the store was officially closed, both times, Ken said just come back and pay me on Tuesday!!! It's nice to know that there are people like him in business. Thank you Ken from the bottom of my heart.

This hardware store is excellent! All of the employees are…read moreknowledgeable and extremely helpful. I needed a tiny screw for a dog training collar.2 other hardware stores didn't have it,but true value sure did. They also have a great supply and selection of dog and cat food. I needed formula for foster kittens.They had it @ a comparable price to the pet store. This is my "go to" hardware store! Louise Faymonville