Deborah really educated me on faucets. For $9 she guided me to a plumbing solution on which I was…read morein the stoneage. Thank you Deborah. Rick Skiba Legend Lake

Paid $50 to tune up a chain saw, guy at the desk asked if I would like a call if it needs more…read morework. Of course I want a call if a $275 chainsaw needs additional money dropped on it or I would have bought a new chainsaw. After a week I stopped by the store to find out if the saw was done, clerk checked around and finally said, "no, it needed a part and it was included in the $50 that I already paid". After two weeks of waiting, finally got a call to let me know it's done, went into the store and Bob grabs the saw and starts typing into the register and comes back with, "that will be $54 and change". Told Bob no I will not pay that as I never authorized additional charges, Bob walks away with the chainsaw and said he will need to get it resolved with the staff. As he enters their back room you can hear them talking it over asking if their name is on it and so on. After waiting around 10 minutes to get on with my day, Bob comes around from the store area and said "he spoke to the owner and the owner is not budging on the additional charges". I asked Bob to get the owner on the phone so I could talk to them regarding the issue. Bob obviously either didn't talk to the owner or knew that there are laws that protect consumers Wisconsin Statue 423.205(5) [If the merchant has performed any services pursuant to a consumer approval transaction prior to its cancellation, the merchant is entitled to no compensation.] when it comes to matters like this. Long story short I proceeded to walk away after Bob threatened to call the police, which I should have asked him to do to actually resolve the matter however I proceeded to leave but stopped by the front service desk to ask if they had a manager available. The customer service person was very open and checked around to see what she could do however Bob ended up coming to the front end of the store with the saw in hand and asked me to follow him outside. I did walk out of the store with him which in turn Bob handed me the saw and asked me not to return to the store again. I acknowledged him and agreed it would not be an issue and I would never give the store a chance again based on his interaction and the service tech not providing the necessary quote prior to any service work above the money I had already paid. Got home with the saw and gave it a pull and it did start up and lasted approximately a dozen or so cuts into 6" tree branches. At which time it started to do the same thing it did prior to entering Qualheims. Lesson from this experience is that Qualheims does break the law with extorting people into paying additional fees without approval to charge the fees, Qualheims also does not fix the things that are broken like they say they will, and save yourself the money, time, and headaches of dealing with Bob because the guy just doesn't understand the law. Not to mention they did not torque down the screws they removed to access the carburetor they insisted they replaced. So now I have a saw that runs the same way it did prior bringing it to Qualheims and loose pieces that may be missing or still needs to be fastened because this business provides quality, professional services to their customers. If I was being petty I would have contacted my credit card company to fight the charges I've already paid however never going back to Qualheims was the best suggestion Bob could make and sharing this with the world may help Bob understand that his actions will forever be documented for everyone to know. If Qualheims is charging you for services that you never agreed to because they neglected or negated their responsibility to contact you to approve additional charges and will not return your equipment I would personally hire an attorney to resolve the issue in the future and sue for your property and attorney fees. There's a reason why the law above exists, its because of people like Bob and the owner of Qualheims(if Bob truly did make an effort to reach out to them).

This hardware store is excellent! All of the employees are…read moreknowledgeable and extremely helpful. I needed a tiny screw for a dog training collar.2 other hardware stores didn't have it,but true value sure did. They also have a great supply and selection of dog and cat food. I needed formula for foster kittens.They had it @ a comparable price to the pet store. This is my "go to" hardware store! Louise Faymonville

Great store and friendly staff. This is my first stop because they have the best selection and…read morevarsity of items. Additionally items are normally cheaper than other stores in the area.

Bought a pair of boots online, and tried to return in store. They refused to return them. Told me…read morethey don't take back online orders. These boots are sold in there store. Poor customer service. It is 2025 if you drive to the store to return an item they should except.

You might want to have the Sheriff's come with you to go shopping. They have all new people working…read morethere. BEWARE if you ask a question. The guy that I was talking to about shipping a package went off the deep end, all because I wanted to know how much it would cost to ship. We don't give estimates... To me, J Crist, what do you think this is? Figured it out yourself. Get the F out now. Take your F ing package to the F ing post office. Get the F out of here... Then, he gets within a couple of inches from my face and keeps yelling. The hole time shoving his fat belly into me... I was ready to call the police because what he did by bumping into me is assault... I will be following up with the owners...

I cannot in good faith recommend this store to anybody. I went in to purchase LP gas and was…read morequoted a price of 1.05 per gallon (which would be exceptional.) After filling my tank with 26 gallons, I was charged 1.05 per POUND resulting in over 4 times the expected price. Everything is overpriced here and a half hour drive to Rhinelander will save you big dollars at Menards or Home Depot. Anybody who knows propane prices knows that $122.96 for 26 gallons is at least 3 times the average propane price. People, don't do business with crooks like this. Drive to Rhinelander or Antigo for your hardware or propane needs. Don't buy so much as a candy bar here.

When you need an innertube for the concrete pour wheelbarrow like right now where do you shop?…read more At Gudowicz of course! Outstanding friendly service and very fair prices! Head on over to this store as they will not disappoint.

This place is AMAZING. It has a little bit of EVERYTHING! Everything ypu need, and lots of stuff…read moreyou didnt know you needed! The prices are fair and the people are friendly.