I hate to have to right this review but not sure what my options are at this point. I've been…read morecoming here for a few years since I moved to the East Bay, and have had a great experience every time. I've probably seen the same 2-3 therapists and had no issues booking them both times. It is pricey but I think it's more so the lack of options they have for lymphatic massages in the East Bay as well as beauty services in general. However, it's definitely a treat. Flash forward to earlier this year, I got a gift card for Mother's Day, and waited to schedule my massage before our trip to Hawaii in June. Unfortunately, they reached out canceling the appointment and did not offer any options for rescheduling. Now the to issue that has prompted this review is that you absolutely CANNOT GET A HOLD OF ANYONE! I have called, left several voice messages, emails, tried texting and I refuse to drive 35 mins just to reschedule my appointment from May. It's ridiculous. I keep getting the automated emails that invite you back in to reschedule however it requires you to pay in full for your appointment, which I don't want to do since I have a gift card. So I'm stuck here leaving this review because with the prices they charge customers, their service definitely needs improvement.

I booked an appointment about 2 months in advance for February 12th. I was going out of town and…read morewas really looking forward to the massage, which I pre-paid for. On February 7th I got an email saying the appointment was cancelled, with no reason and no offer to refund my money. They never called. I called twice, no one ever answered and no one ever responded to my voicemail. Now I'm trying to get a refund. We'll see how that goes.

I was referred to BeYouMedical by a friend and ended up becoming a member. Such a great decision :)…read more Julianne is exceptional, knowledgeable, detail-oriented, and always takes the time to ensure you feel comfortable and confident. I've seen noticeable improvements since starting, and really trust her recommendations. And Deirdre at the front desk is a gem! It's so good, I make the trip from SF to Alamo & it's well worth the drive!

I have been seeing JuliAnne for my Botox for 5 years now. She is the BEST!!! This location is…read moresmall but efficient! If Deirdre is at the front desk she is extremely helpful in all things re: products and treatments! They are a dyanamic duo!

Magical place. I was in an accident and had quite a bit of pain and could not move my shoulder. A…read morefew friends recommended that I go see Jessie at Arctic Restore. This woman is a true healer. I felt more calm in Jessie's presence. She listens, expertly guides and uses science to dramatically reduce my pain in one session. We started with localized cryotherapy, PEMF and then red light therapy. I was very impressed by how much more better I felt. There was an instant improvement in my shoulders range of movement. Two days later I had another session and I was ready to return to work, despite being told it would be a few weeks. Today, I'm a member dedicated to improving my overall well-being, with weekly guided wellness sessions. I feel the difference in my sleep, immunity, focus and get compliments on my skin from the cryo facials and multi wave light facials, which is a wonderful bonus! Arctic Restore is a sanctuary from every day life.

I can't say enough good things about my experience! I initially came in for localized cryotherapy…read moreto treat plantar and shoulder pain and was told it would likely take just two sessions--and that's exactly what happened. The relief was incredible and exceeded my expectations. After seeing such amazing results, I became a member for weekly cryo sauna sessions, and it's been one of the best decisions I've made for my health. I've noticed improved strength and overall recovery, and I truly believe it's helped boost my immunity--I haven't been sick once since starting, even when my family came down with the flu. A special thank you to Jessie for her wealth of knowledge and genuine care. She takes the time to educate and make you feel completely comfortable. The spa itself is incredibly clean, serene, and welcoming--it's truly my happy place. Highly recommend to anyone looking to feel their absolute best!

Loved working with Kim Storm, amazing lady and professional. Always gave 110% miss her since she's…read morerelocated to Santa Rosa/Petaluma area.

Dr. Sarma, Mini, and Angie are truly professional the moment you walk in the door. I received Botox…read moreand filers and it looks fantastic. The office is located right off the freeway and east to get to. I'm looking forward to going back to get more IPL by Stephanie, her RN soon. Thank you so much for always making me look and feel beautiful:)

My happy place -- worth flying across states for! I flew…read morefrom Arizona just to see Kavitaa again at La Vie MD in Livermore, and once again, she exceeded every expectation. As a returning customer, I can confidently say this team has earned my loyalty for life. Kavitaa is a true artist with Daxxify and Juvederm. She delivered the most natural, refreshed, and beautiful results -- smooth lines, perfect subtle lift, and a fresh glow that still looks completely like me. Her skill, gentle technique, and ability to truly listen make every visit feel personalized and special. The entire experience is elevated by the amazing team: Destinee at the front desk greets you like family and makes everything seamless and welcoming from the first call to follow-up. Juliana, the wonderful esthetician, provides thoughtful pre- and post-care that helped my skin heal beautifully and glow even more. As long as these three incredible women are at La Vie MD, this will always be my happy place. The boutique atmosphere, genuine care, and outstanding results make it worth every mile of the flight. If you're considering any injectables or aesthetic treatments, stop looking and book with this team immediately -- you won't regret it. They've made me feel more confident and radiant than I have in years. Thank you Kavitaa, Destinee, and Juliana -- you've created something truly special! I'll be back again and again.

Excellent service! Highly recommend nurse Jen if you would like to get Botox. She is very patient…read moreand listened to any questions we might have. She is very knowledgeable and professional. If there is 10 stars I would have leave it! No over sale and just honest with her feedback.

Update: The services are very helpful. However shes only in San Ramon like once or twice at the…read morebeginning of the week(it switches a lot), so good luck if your schedule rarely allows for you to be out at those times in Alamo where she has a lot of customers and very little time slots. She wont be able to work with you on that.. I recently started a new job that doesnt give me any freedom to make the appointments so even though I still have a goos amount of appointments left,. I already knew it wouldnt be worth reaching out to her to work anything out because I tried before and it never works out. Dont even bother asking for a refund for the inconvenience because you wont get that back either.

Been a client for years. I did a bundle of sessions pre-covid and I am super excited to be back now…read morethat everything is safely reopened. Amy has multiple offices and has always been able to provide me with an appointment within a week when I have asked. Both offices I have attended are clean and comfy. It is an easy painless process you simply lay or sit and the lights are placed on your problem areas. She instantly wipes everything down when you are done and after the light session of 20 minutes, you use a vibration plate to help stimulate muscles as well. She has always been informative and kind to me. She has always provided me the Groupon deal in person if I call and ask so I don't have to deal with vouchers and junk.

I just had my eyebrows and eyeliner done with Jane. She does a great job. Exactly what I asked…read morefor. She has a very nice studio in Walnut Creek. I highly recommend her.

Jane/Joli Beautiful did a great job. I had my 1st session in November then went back in January for…read moremy touch up which is included in the price. It's reasonably priced, she had more open times and previous good reviews so I felt confident this was the right choice for me. I did the nano brows. We consulted over the phone to ensure this is the right one to choose. Thank you again for making sure my eyebrows were thick (that was my main concern) and just talking with me about life in general. It made me stay relax through the process.

I was recommended to get lymphatic drainage massages from Dr. Stompro in San Ramon after getting…read moreliposuction. So far I've gotten about half a dozen massages and I always feel so much better after. I enjoy coming here not just for the massages but to connect with Kimmi. She's super nice and gives good advice and referrals about other treatments/ surgical procedures I'm interested in. Highly recommend, 5 stars!

I purchased a waist trainer 11-26-22 . I had been emailing Kimmi Couture letting company know I…read morehaven't received my order 12/13/22 -12-22-22 . Finally I got an email telling me the company is waiting on shipment from Colombia when company get my Large waist trainer; The company will ship my order. 01-05-23 I emailed Kimmi Couture there needs to be a update on my order. No one is telling me progress on my order but got my money and ignoring me and acting like I don't exist I'm not important ;so I emailed the company today on January 17 , 2023 I want my refund. I want my money back bad customer service I don't have time, time is money & now the company has my money there is no interest to take care of my needs... I have emailed total of 10 got only 2 responses back.

Honestly, this place was amazing. I've always been super skeptical of body contouring and things…read morelike that - but after a few sessions the results are undeniable! I tried out the intro offer for $100, which is the best deal. Came in for the first time on a Saturday afternoon. The space is warm and inviting, the staff is friendly and helpful (I had a lot of questions), and everything is super clean. Yes, it's a sculpting service - but it felt like a massage and relaxation day. The sauna blanket was my favorite part!! I'm not the most confident about my body but the staff was amazing and put my anxious thoughts to ease. So far I've had Arlette and Maddie work one me - both amazing gems!! If you've ever wanted to try body sculpting - def check this place out!!

I normally never leave reviews, but after my recent experiences, I feel like I need to share this…read morehonestly because I genuinely used to love this place. I had been coming to Stay Sculpted consistently and even had a monthly full body sculpting membership with them because the treatments made me feel great -- less bloated, more sculpted, relaxed, and overall better in my body. The environment is calming and at one point I really trusted the team here. I recommended this place to friends and family multiple times because of how positive my earlier experiences were. As a business owner myself, I completely understand that staffing changes, scheduling issues, and operational challenges happen. No business is perfect, and I always try to give grace and understanding because I know firsthand how difficult it can be to maintain consistency while managing a growing business. However, what became frustrating was not the staffing changes themselves -- it was the lack of communication and accountability afterward. Since January of this year, I was unable to book or receive services consistently, yet I was never proactively updated when schedules reopened or appointments became available again. I would reach out through text and often receive no response at all. Communication became extremely inconsistent, which made it difficult to even use the membership I was actively paying for. Eventually, after repeatedly struggling to book and not receiving clear communication, I asked about getting a refund for my membership since I was not receiving services and could barely get responses regarding scheduling. Instead of directly addressing my refund requests or concerns, my messages were consistently ignored while I would still receive follow-up messages asking things like whether I saw their previous texts. It honestly felt dismissive and incredibly frustrating as a paying member and long-time client. It eventually got to the point where I had no choice but to dispute charges with my bank because I could not get a proper resolution or response directly from the business. Even then, I still had two rollover sessions remaining that I was unable to dispute or recover through my bank, and despite multiple attempts, I never received proper responses regarding canceling or stopping my membership either. What makes this especially disappointing is that this wasn't a place I visited once and disliked -- this was somewhere I genuinely supported, trusted regularly, and spoke highly of for a long time. That's why the decline in communication, professionalism, and overall client experience feels so upsetting to me personally. I truly hope the business takes client communication, consistency, and accountability more seriously moving forward, because there is real potential here and I know firsthand how great this place can be when it's operating at its best.