This is an update to my previous review, where I wondered how this company's positive reviews could…read morebe reconciled with the catastrophic flooding they caused, combined with their refusal to take responsibility for their mistakes. After posting my review, Stone's insurance company immediately tripled their offer to settle in exchange for removing my negative review. I refused, because it still does not cover the cost of fixing the problems with Stone's plumbing installation. However, I wanted to share my experience so everyone knows they pay to have negative reviews removed. Take that into consideration when choosing a plumber. And if you decide to go with Stone and have problems, leaving a negative review may lead help. Unfortunately companies like Stone have figured out how to game the review system.

Stone Heating and Plumbing are the go to for heating and plumbing needs…read more I've had the pleasure of working with various staff and they are professional, knowledgeable and very responsive. In a property management role I trusted Stone Heating and Plumbing for multiple building plumbing and heating projects. #waytogoteamstonestaff Patty G.

I heard a bang in the middle of the night. electricity went out. I went back to bed and I got a…read morecall from Minnesota Power asking if my power was out. They said they would get someone out immediately to fix it! Wow what great customer service! Amazing

You charge the public ridiculous prices for necessities.Now you buy your employees lunch and have…read moreit delivered not one meal but plates, plastic ware, and of all of the food. And you stiff $0 gratuity $0 gratuity. Says a lot about management, the board, and sups. Ridic!

I had a plumbing emergency with a plugged toilet. This is actually a number to call for a situation…read moreyou might call an emergency...They have access to multiple plumbers in the area and will have who is available call you.. They are also called Home Advisors, and had two people call me that seemed very capable, respectful and helpful. I was able to pick the one that could come sooner and was very happy with the outcome.

Today, March 7th, 2026, last year they attempted to repair the problem by digging up the south wall…read moreand resealing it....well here we are today and it's still taking on water. I sent an email on March 4th and as of today, March 7th, 2026, Jamie has not responded. Nothing is urgent to them....

Economy Garages in Duluth was supposed to have a good reputation. We signed a contract with them…read morein July of 2016, and even though there was a problem (the problem was not theirs) getting the permit, once the permit was granted we were assured that the garage would be done before the snow flew. Then there was a problem in that the salesman measured the slope of the land improperly so that it took longer (and they tried to charge us another $2,000) to get the excavation done. Then it took another couple of months to get the slab poured. Once the slab was poured we were informed the other cement work (concrete blocks) would be taken care of the next week - you guessed it, it took another month. Once the masons showed up to do the block work, they left a huge sheet of plastic and all the empty cement bags to blow all over our property. Now they finally showed up to do the building, so yesterday when I got home, they had piled a bunch of two by fours right at the foot of the stars to the porch, making it inconvenient (at best) to get in the house if not outright dangerous. I WILL NEVER DO BUSINESS WITH THEM AGAIN, nor is there anybody in the world I dislike enough to recommend them. If you value honesty, timeliness, or the ability to follow through on promises, use anyone else. This company is a sick joke.