This store's staff has always been efficient and kind to me. I had a difficult day yesterday and…read morethe clerk Natalie knew exactly what to do to solve my problem. Thank you Advance America for helping me through the storm.

Terrible customer service from the person assisting. She was very rude and has terrible customer…read moreservice. She does not know how to follow instructions. I had a terrible experience. She went ahead and made the deposit after I was granted an extension. I don't understand why they have her there when she does not have proper customer service skills. I will never ever return. She is pushing clients away.

Clearpath has been my bank, my only bank for a very long time…read more Their services has been very helpful to my financial needs. One of the main qualities is their excellent customer service, specially in person; I want to give a compliment to your employee Lucine Asatorian, she is always very sweet and knowledgeable and she takes the time to explain any information in regards to bank updates. Great customer service is hard to find nowadays! I really appreciate her hard work. Thank you, A.K.

BEWARE! ATM STOLE $100! DO NOT TRUST THIS CREDIT UNION Their…read moreATM stole $100 from me and their management team at this branch could care less about it. This branch and the company at large has made zero efforts to refund my money, even though they have video evidence that my money went in, did not get deposited and then never gave me my money back. I would NEVER TRUST or do business with this Credit Union ever again.

Great friendly service and they charge 1% fee to cash checks. It's also a great place to get your…read moresnacks and drinks. Great price on fountain sodas. Will be coming back as much as I can.

This place is the BEST place to cash checks. The guy only charges 1%. For real 1% unlike other…read moreplaces. I used to cash my check at the kiosk in front of the store, however, they tore it down for more parking and this place opened up INSIDE THE CIRCLE K. It is waaaay better. He also gives you a free hot dog the secon check you cash and then every 5th check thereafter. Also, if you cash a check $500 or more you get a free money order. If that isn't enough you get a free check cash if you refer another customer. It was funny because I last week I cashed my work check for $700 dollars and it was free because I had my friend cash her check there as well. Plus I got a free money order and free hot dog. He basically paid me to cash my check there. LOL He also has Moneygram and sells japanese anime, however I haven't tried those services yet. Also since it is LOCATED INSIDE A CIRCLE K convenience store you can do any shopping you need to do. I always get whatever energy drink sale they have going on in there. Hope this helps.

Excellent service for check cashing and payday loans. Highly recommend. They took great care of us…read morewhen we needed it.

Don't waste your time with this place. The lady at the counter acts as if we're cashing suspicious…read morechecks. Rude and zero customer service whatsoever.

I've been using the Burbank LA Currency office for years and they have never disappointed me. They…read morehave the best competitive rates compared to any other foreign currency exchanges. And best of all, I'm never standing in line to be helped that long. I highly recommend them. Thanks a bunch. You guys rock.

Went here to get Euros before my trip. They don't charge a designated fee for an exchange, but the…read moreexchange rate is slightly higher than the current market. That is their fee. However, after having made the exchange, I found it to match currency exchanges in Spain, France, and Italy. Their rate was A LOT better than the currency exchange at LAX. I only exchanged to receive €500 and it lasted me almost my entire 21 day trip. I used my credit card with no foreign transaction fee everywhere I could. When I had to withdraw, I used my Capital One 360 Debit at a Euronet ATM. When I checked the conversion rate in the Capital One App, It was very close to current market rate even with the Euronet ATM fee. Had I known this, I would have just gotten €200 and withdrew whenever I needed. This is dependent on your bank, so be sure to call and ask about their charges when withdrawing from an ATM in foreign countries.

I want to give my review for this simple loan company. I have had three loans and have paid them in…read morefull with no problems. So whoever is saying that they don't know what they are doing I want to say you are the one that can't keep your records correct. They are very professional every time and very quick to complete you paper work and remind you when its due. Thank You Stephen Merrill

Not helpful, not courteous and quite rude, not readily available during normal business hours.read more

I honestly wish I could have given this AAA 5 solid stars. Their roadside assistance has always…read morehelped me when I was in desperate need with my car breaking down here and there. I walked in yesterday at 12:10PM, and was greeted by a very nice lady. Her name was Pamela. She explained me the do's and dont's and we proceeded forward. What she didn't tell me is that I had to stand in line with the rest of the folks. So, I took a seat in their waiting area and waiting for someone to call my name. After waiting for like 5 minutes since she said they will call you soon, I approached the same window and Martin was nice enough to tell me that I had to stand in line. So I did! There were 2 people ahead of me, and Marisa called my name at window number 6. The process was very seamless, easy and quick. The entire visit took less than 30 minutes. Marisa was somewhat bittersweet. For a young lady, she was a bit quiet. I needed to renew my registration for the month of September. I asked her to photocopy my check and my statement too, in order to avoid problems with the DMV. I've had an experience when my payment was lost in the mail. She forcefully made her 3 steps to their copy machine and did me a BIG favor. I needed my copies for my records. When you walk in, they have the DMV/AAA windows to your left, and a nice amount of booths handling travel destinations to wherever you want to go. We have used them before, and they are NOT that knowledgeable but pretend to BE! They also have travel guides, magazines, booklets, pamphlets, & complimentary water. Here is where I had a hiccup. Pamela told me that they accept only cash and personal checks. Who in this century carries personal checks or that much cash?? Thankfully I did have my checkbook with me. Being the old school that I am. Love it. I was also informed if paid with a credit card, even with debit ATM card, I would be charged 2.3% for my registration fee which was $222.00. So that comes out to be $5.11 cents. I didn't like that AT ALL!! Place was super clean and has a nice parking lot shared with multiple business. I believe they also have restrooms, but I didn't have to use them. Thank you AAA and staff for all your loyalty, help and dedication since 1902! See you next year....

Normally I have always had the greatest experiences in Burbank until my last visit at AAA…read more I have newly become a disabled vet and needed a handicap placard. My naval orthopedic team filled out the DMV paperwork for me to turn in. I have been a member of AAA since 2009, got my entire family to sign up, and a few friends after a couple of "Good Samaritan" AAA stops. Heck, I even financed a honeymoon for some friends via AAA as well as my own with travel. I usually trust AAA with all my needs. So that's why I was flabbergasted to say the least when they turned me away. Not only that, but when I said I'd borrow my grandmother's handicap placard until I got mine in the mail, the rep threatened that I'd get in trouble because they scan. My family insisted I use it and the naval nurse advised that the DMV takes their digital paperwork and it was immediately approved. I want to advise this location to 1. If you cannot take the paperwork, tell your clients that DMV will take it online. 2. Please don't threaten a disabled veteran when you already see them struggling on crutches. Not the best customer service. 3. When in doubt, show someone you're going the extra mile. Ask your manager. Do something.

The team provided exceptional customer service. Alyssa Joske also assists me with all my banking…read morerequirements, and I consistently enjoy visiting the branch.

Always a fantastic experience with EAST WEST BANK for both locations (Van Nuys and Encino). The…read moreteam were knowledgeable especially the manager Alyssa J., very patient and transparent throughout the process. Excellent customer service makes a big difference! Kudos to all! Eddie, Jaime, Andy, Tracy and IRENE