Andalusia Location I purchased Zootopia 2 tickets online…read morefor my daughter and myself and arrived to find a line forming outside in very cold weather. After the manager finished assisting the customers in front of us, she walked away and left my daughter and me standing outside in the cold. I took it upon myself to walk inside and told my daughter to go ahead and sit inside the theater while I waited to be assisted. The manager then rudely asked if I had my ticket. I told her yes, and as I approached her to show it, she told me I had to go back outside and wait in the cold. I explained that I would step back outside once someone was available to assist me. At that point, she raised her voice and stated that she did not have to let my daughter and me watch the movie and that we could be refunded instead. I then asked another employee if he could scan my ticket. He politely agreed, but while he was scanning my phone, the manager told him not to give me a ticket and to refund us. I informed him that my daughter was already inside the theater. He apologized and said the manager instructed him to issue a refund anyway. As we were leaving, I asked for a receipt for the refund and was told there was no receipt upon getting a refund. I then asked who the manager's superior was and was told that there was no one above her. Given how very disrespectful and unprofessional this situation was especially in front of my child--I felt forced to contact the police after walking my daughter to the car. I will never return and do not recommend this location to anyone.

I saw the new John Wick "Ballerina" here. First, what a fantastic movie that is. Great action and…read moreAna De Armas is absolutely sexy. This theater is clean, in a nice area of town, has simple parking and the concessions are hot and fresh. The sound system is exemplary and the seats are comfortable. The ticket price is reasonable and the staff are pleasant and well groomed. This is my favorite theater in the ft.Rucker area.

New cinema, restaurants hotels, gas stations. Cannot find all of these in yelp searches because of…read morethe newer development & now operating businesses. Thanks. Just trying to help Yelp become more revelant to our area. Thanks.

I was very pleased to see how packed the movies were. I went about a year ago to go watch the new…read moredespicable me movie with my grandparents, and there popcorn was unbelievable and I also love a slushy. As well as the movie wasn't bad at all.

It was amazing. the people the seating food everything. however the whole time we were watching the…read moremovie it was cold and we had people beside us drinking alcohol and talking the whole movie. i know this is not the movie theaters fault but it as so annoying :(

Despite this place only averaging 2.5 stars in Yelp, we wanted to watch a movie and so we decided…read moreto stop in. We have the AMC app, which allows us to purchase tickets online, so I can't comment on the ticket office. I will say that getting our tickets scanned, ordering refreshments, and finding our theater and seats were easy and straightforward. The restrooms were clean and well-stocked with soap and paper towels. The movie theater is definitely showing its age; I believe it used to be called Rave Motion Pictures before it was bought by AMC. We saw a couple Montgomery police officers providing security in the theater, and we never once felt unsafe. Old theater, but clean establishment with quick and friendly service! No reclining seats at this AMC. I think all things considered, I give this place 5 stars. I don't need the newest theater with all the latest bells and whistles, nor do I need a dining experience while watching a movie. This place does the basics really well and I appreciate it.

The theatre was so cold that we had to leave the movie 10 minutes in and ask for a refund!! Patrons…read morein multiple theaters were complaining; others in our theatre were shivering and sneezing even as they (3) tried to situate under one blanket. We were told that someone from a central location would have to come to adjust the temperature. While the young man at the counter was courteous, he, too, was cold and doing the best he could. I won't go back anytime soon...certainly glad there are other movie theaters in the area.

Sadly, this is the better of the two theaters on this side of town... when it reopened a few months…read moreago it was pristine but as of January 2023 it's nearly as bad as the theater on Vaughn. You have to dispense your popcorn butter out of a scuzzy squeeze bottle, the lobby doesn't look like it's been cleaned all day, and the theater wasn't even lightly cleaned between showings. Unsure why local Montgomery theaters don't seem to care about the customer experience... maybe the Prattville theater is better?

It's always some sh*t with this movie theatre. They need an entirely new staff. Each time I come…read moreit's a mess. Don't bother ordering food ahead or at all. Food takes as long as if you were at a restaurant. The staff has no clue what they are doing which creates unnecessarily long wait times and they all will tell you something different when asked the same question. It's usually dead in here but it still takes forever for them to do anything. And make sure to check your receipt as well!

I took my Grandchildren to see Zootopia 2 today for the 1:30 showtime. The lobby was very full,…read morealmost all the way to the front door. There were two lines for tickets and concessions, one for the priority customers and the other line for the rest of us. There were two or three employees for the priority line and one employee for the rest of us who can't or won't pay extra to be served. This is insulting for your customers who will not pay extra to feel special. This priority line makes some customers better than others, and it is an insult to the rest of us who do not feel special.

They need to have lines flowing smoothly like Clark Cinemas in Enterprise. You can get tickets and…read morefind your seats and then come back for food. Having to buy tickets and food at same spot causes extreme hold up to customers.

This has to be the worst AMC that I have been to. It's dirty and a lot of stuff is broken. Chairs,…read morebathroom stuff and no napkins. It's very frustrating to see a place like this be so bad when it's the only one in Prattville. I drive to Chantilly to watch movies because this location is so bad. I would go move often if it was fixed up. AMC is not a small company. Not sure what's going on here.

Shame on is for not checking Yelp first. Started off just thinking it was expensive and small food…read moremenu but clean floors compared to others. The movie glitched several times with blank or lines across the screen like a bad bootleg movie. Then about 90 minutes into our movie both of us started getting eaten by small bugs. Definitely add this to the do no return list.

First of all, I placed an order at the concession counter for a small popcorn and a large Diet Coke…read moreand essentially they would not sell me that they wanted to sell me a candy a large popcorn and a large Diet Coke. I'm just one person I don't need that much food I felt super high-pressure into buying this package and I know the theater makes a lot of their money off concessions so that's the first thing. Secondly, the theater number seven was a pig sky. The seats are super old theater has not been upgraded in a really long time. I asked why they were pushing the special at the concession stand and that I had no desire to have a large popcorn. I only wanted a small popcorn and they continued to throw it in my face, so I just hate the extra few dollars and walked into the theater I don't recommend this location. It's nasty. The employees are rude and I hope AMC takes the time to train their employees better because when you ask for something you should get what you asked for and not what they want to Selya. I didn't know going to an AMC. It was like going to a car dealership. No wonder people don't want to go to movie theaters anymore $28 approximately for a large popcorn, a large Diet Coke and milk duds that I threw away !! Get it together AMC !! I am a movie producer, and I'm shocked that the public even walking in your door based upon this behavior today And the armrest on the chair I was sitting in was falling off

Went to see The Northman. An employee opened a door and triggered the fire alarm. She told this to…read moreme directly. Guessing she wasn't supposed to as another employee fabricated a story and told us we had to leave. We waited outside and after about 20 minutes they said we could either get a free pass to a future movie or we could come in but they were not restarting the movies where they stopped. So, we would have missed that portion. I asked for a refund but was denied that option. Pretty disappointed.

Very clean . Dont like the arrangement on seating. Larger towns I can see it not small towns…read more People there are very pleasant

This theater is way better than the one in Prattville where I live. This place has had very few…read moreproblems when we have come. The drink machine wasn't out of a lot of drinks today along with the Icee Machine not working. But with all that said it's the better one in our location. Clean and with good seats. The Big D theater is the best and all the new movies play there. Nice comfy seats to eat my popcorn.