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    Consumer's Optical

    3.0 (2 reviews)
    Closed 9:30 am - 8:00 pm

    Services - Consumer's Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Consumer's Optical Photos

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    8 years ago

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    The Eye Care Centre

    The Eye Care Centre

    (3 reviews)

    $$

    I opted into the plan where you give them money to have your lenses replaced within a time frame. I…read moreguess I missed the timeframe and because of that, I could not receive new lenses or my money back. So, essentially, they just took my money without any service attached. So, theft. I understand that I am responsible for getting the lenses ordered, but why do they get to keep my money? The receptionist was very rude about it and just "Hid" behind "Policy". I guess it is their policy to keep your money without service.

    Unlike reviews of restaurants, this one requires a different approach, as we're dealing with…read moreschooled professionals, not short-term servers. Your experience could very well be much different than mine. Firstly, I believe they have the average fees one would find at most optometrists. Not sure about their frames though, as I only ever bought one pair there. I can't give them more than three stars though. The reasons? First off, I found their reception to be very hit and miss. I had several situations where I had to correct them on information that should have been correct in the first place. And when there was an issue with my vision that required that I go see a specialist, the one they wanted to send me to involved a three-month wait, with NO courtesy call to remind me. Three months is a long time in when I worked in an industry that involved schedule changes that couldn't be altered (due to circumstances I won't mention here). Also, I have astigmatisms in both eyes. The optometrist I saw there decided it wasn't bad enough for me to require toric lenses. So my vision has been less than perfect for the past 8 years. I went to a different place earlier this year, and they recommended toric lenses. I'm wearing them right now. MAN, it's nice to see this sharp again. Your vision should always be AS GOOD AS POSSIBLE.

    Consumer's Optical - optometrists - Updated May 2026

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