I found Riverstone when I was searching for a mercury-free dentist in Red Deer. Their web site…read morementions the concept of Holistic Dentistry: Dentistry should do no harm, and dentists must look at the mouth, teeth, gums and jaws as integral parts of a larger, whole-body system. The health and structural integrity of the mouth both influence and are influenced by everything else going on in the body. Health professionals tend to focus on their area of expertise rather than looking at the body as a whole. Holistic Dentistry looks at the mouth and teeth as they integrate with the rest of the body. Along with being mercury and fluoride free, Riverstone Dental also uses cutting edge technology such as digital X-rays that use a fraction of the radiation as traditional x-ray equipment as well as ozone infused water as part of cleaning and other procedures. Riverstone staff are very friendly and I was delighted to be able to get a next day appointment for a cleaning and general check-up. I had made an in-person visit because of a tooth that was hurting quite badly. Erika handled my cleaning. I have some areas that are very sensitive and she was awesome. Most dental cleanings are quite uncomfortable for me and this is the most comfortable I've been with a cleaning in a very long time. Dr. Price is very friendly and knowledgeable. He explained what was going on along with treatment options in a manner that was simple and easy to understand.

From the owner: We are a prevention-oriented, progressive holistic family practice. Our goal is to provide gentle,…read morehigh quality dentistry with a natural healthy approach. Riverstone Dental Clinic provides holistic dental care; including ozone therapy, cosmetic dentistry, orthodontics, endodontics, preventative care. We are mercury and fluoride free.

This is the only place in Red Deer that isn't completely dumbfounded by Indian Affairs insurance…read more. they know more about this insurance than I do, and I've been dealing with it my whole life! The staff at this dental office always goes above and beyond to make sure that I get appointments at times that work for my schedule, they give their office a cozy feel, the receptionists are nice to talk to and don't act like they're too busy to chit chat... and I really do trust Dr. Caroline! She is personable and not judgmental when I say I've forgotten to floss.. like other dentists who make you feel bad about it! Also, if you have a fear of the dentist, this is the place to go... they are so nice that they put you at ease.

The office is very welcoming but I found that Dr. Caroline rushed appointments and didn't feel…read moreconcerned about things she should have... let me explain. I had a very bad abscess in the back of my mouth and we got x-rays and she said it wasn't that bad then I began to faint on a regular basis and we went to a different dentist and found out I was fainting because of the tooth that she said we didn't have to worry about and so I ended up going in to the new dentist for a root canal but they couldn't save the tooth so I had to get it pulled. If she would have done something when we got those x-rays I would still have that tooth and wouldn't of been in so much pain.

When I booked my appointment, I stated that I didn't consent to any treatment that wasn't fully…read morecovered by my plan. After my new patient exam, I was presented with a bill for me to pay. When I reminded them that I had stated not to proceed with any treatment that wasn't fully covered, staff member Liliana said that I hadn't said anything that day and accused me of "playing a blame game." I don't appreciate being spoken to this way. I submitted a complaint and the reply from the Accounts Receivable Coordinator conveniently ignored that I had stated not to proceed with any treatment that wasn't fully covered, didn't even mention how I had been treated the previous day, and offered to submit a predetermination before moving forward in the future. There was no comment at all about why a predetermination hadn't been done the day before when I had stated nothing was to be done that wasn't fully covered- the email was focused on "clarifying how your coverage works" and absolutely ignored addressing what had already happened. Update: The Accounts Receivable Coordinator has now replied and stated they will be endeavoring to blameshift the situation ("we will be speaking with our administrative team as well to hear their account of the interaction and how they felt they were treated"). I told them since that was what they wanted to do instead of adequately address the matter, it was fortunate I had a witness with me that day and the matter could now be addressed through the courts.

I'm prone to dental issues have seen at least 10 dentists in my day while moving around. 2 stick…read moreout and one of the two is Dr. Moore whom is the best dentist I've been to. Takes time, takes care, great chair side manner and genuinely loves his job. I've almost fell asleep at the chair. I've been there three times. I'm a coating inspector by profession and while at bare minimum - fillings are like a coating. He takes time to prepare the tooth to ensure the "coating" sticks which is most important to ensure long lasting integrity. Aside from that, has great knowledge of the mouth. My freezing was starting to come out (inflamed tooth) he knew exactly what to not touch and still gave a perfect filling with limited pain. Literally took hours out of his day to ensure he did a proper, above bar job. COVID-19: office is very clean and professional. Top notch protocols. PS. Staff and prices are perfect. I randomly came across this place because I drink at Chillabongs down the row and couldn't think of a better clinic honestly, I also am mostly suspicius of dentists because time says 80% are horrible from my experience, however, Dr. Moore is highly recommended from an experienced row of Swiss cheese chiclets. Top 10% by math. Truly unexpected find in red deer. Enjoy!

Current review: 2025 · 2* Original review: Over 14 years…read moreago. · 5* Do you know those upscale restaurants where the waitstaff create a non-intrusive, seamless dining experience? Versus places where some of the waitstaff are "so attentive" they're announcing EVERY arrival to the table, asking how everything is every two minutes? And you spend more time and effort attending to THEIR "service" versus why you came to the restaurant; to enjoy the LIVING of life? Post new management, and more specifically post pandemic, Saby Dental has shifted from warm personal interactions & the cheeky "marketing" of a warm cookie after each appointment to incessant reminder emails, texts, & calls, repeated requests for a review, and recommending seemingly excessive visits. (No dental problems, decreased build up, yet recommending I come in for cleanings 4 times a year!) I get that everyone runs their business differently, and even that some customers will appreciate these methods. To me, it feels more like I have to manage their way of doing business rather than them coming alongside me, living life. I manage my side of the fence by accommodating my anxieties and sensory challenges of going to the dentist. Now, I also need to manage Saby Dental within & beyond the four walls of their business, since they don't seem to consider how they impose on clients. It's more labour than I'm willing to put in for a business. No, I will not be your outsourced marketing team of 1, by writing you a review after every visit. No, you can no longer reach me by phone, text, or email. You lost that ability, when you didn't respect multiple requests to interact on my terms. I don't want to manage your incessant "give us more business" methods dressed up as "friendly reminders". (The cheeky warm cookie was far more effective.) I want to be respected as a responsible adult, not infantalized or prodded to do your labour (Even considering to engage or ignore is unsolicited labour I didn't consent to). I don't want to manage your doubling down, when you slip past my blocks via new email addresses and phone numbers. (When I haven't been back for a few years!) I don't want to recognize or feel like I'm being funneled into and down your business practices pipeline before, during, and after an appointment. Just see clients as fully human instead of business model pawns. I've communicated directly (multiple interactions) & indirectly (blocking, withdrawing business). It's still not enough. So, let's try this. I'll use a language that might have more significance to Saby Dental, and leave a negative review. I not only gave them 5*, back in the day, I told everyone, friend/stranger, how amazing Saby Dental was at every level of care and service. Now, I tell no one. Saby Dental was my dentist for roughly 20 years. While I've received quality cleanings & checks under Dr. Sandhu's management, I feel more like I'm serving Saby Dental than Saby Dental is serving me. Increasing my visits for no reason? Increasing all communications in frequency, type, & method? Requiring more forms of labour from me to manage your choices? Shifting from 'fellow human' to 'another number' mentality? I'm moving on. Particularly, when going to the dentist already requires a lot of self-care, self-management, & personal accommodations, I don't manage what isn't mine.

Dr. Sandhu is the first dentist to spend the time and work with me to do a full mouth restoration…read more After consulting with at least four other Dentists, I chose Dr. Sandhu, and I am glad I did. Not only was my case very complex and time consuming, he only has ever shown patience, understanding, and preformed meticulous work. He was also able to see me quickly when I was having pain and made sure I left comfortable. He is extremely kind and has taken all of my numerous issues seriously. His dental assistant and Hygienist are hands down the most amazing ladies I have ever met in my life. The receptionist has been extremely kind and patient with my numerous appointments as well. For the first time in 20 years I am not embarrassed to smile with my teeth showing. Amazing clinic and amazing staff!

Clinic is very unprofessional. Dr Der completed two crowns for me on April 12/21. They fractured…read moreand failed two months later. Although he recognized that he needed to reverse the claim, he only did so on his end and failed to reimburse my $1200. I have been waiting over three years (2024) and have to file a legal claim to obtain my refund for what he should have refunded me for the crown failures. In addition I have to take legal action to obtain refund for my dental damages that his gross negligence has caused. As the crown base needed extraction that cost $250 and for installing an implant for $2000. I contacted Bower Mall Dental and Dr Der repeatedly over 2021 2022 2023 and 2024 in Writing and by phone - they never responded and never refunded. Still ongoing on April 5 2024+. I have switched dentists and have had excellent cleanings with Parkland Dental Mike Mah. dental care, extractions, implants, crowns, general check ups, and hygiene appointments with Parkland Mall Dr Mike Mah. He also owns other dental groups in central Alberta at Blackfalds Dental, Aspen Dental Rocky Mountain House, and Passion Group Dental in Calgary. Forget about the negligence at Bower Dental and go seek the excellent dental care at Parkland Mall Dental. They also accommodate your timelines for correcting your smile. Bower Dental: Attention Dr Henry Der: I have contacted Alberta Blue Cross and they have advised me that Bower Dental, for Dr Henry Der, has not reversed the claims properly for the crowns relating to Tooth 14 and 15, dated on April12, 2021. This means that you have not reimbursed me (as the patient) for these crowns in over 3 years. They have provided me with the details of this claim as follows: The total cost of Tooth 14 and 15 were $1290 for each tooth, meaning $2580 for both. Alberta Blue Cross notified me that they reversed the following for Bower Dental's portion: 735.96 for Tooth 14 731.45 for Tooth 15 Alberta Blue Cross has verified that Blue Cross still owes me my portion of this claim reversal and they have not reimbursed me for the following: Tooth 14 = 554.04 Tooth 15 = 558.55 Total (for both) = $1,112.59 I have emailed Dr Der, on several instances throughout 2021, 2022, 2023, and 2024 to request that you refund the amount owed to me for this Alberta Blue Cross Claim. At the very least, contact me to arrange payment regarding this claim amount of $1,1121.59 (that I am owed). It is simply not right and doesn't meet the CDSA Standards of Practice or Ethics, to simply not refund me any of this money, since April 12, 2021. I am sure that you are aware that it is currently April 5, 2024 and I could be using this money for my current dental Implants. Please arrange immediate payment, either by cheque or direct deposit - I could come by the office for this to occur. Should you not be willing to arrange for my immediate reimbursement, I will be forced to submit a legal claim at the Red Deer Court House to ensure that I am. I have also explained that I have just installed an implant, for tooth 14 - on March 15, 2024. I would like to request that Dr Der call me to reimbursement for this extraction and implant costs that I feel I am owed, in order to make me whole. As the dentists were not able to crown this tooth, extraction and implantation were required. The February 2024 Extraction Cost was $250 and the March 15, 2024 Implant Cost was $2000. While I realize that the Crown costs are more expensive over Implants, I am willing to recognize the reimbursement of my Crown claims sufficient in making me whole for the crown costs. As Tooth 14 needed Extraction and Implantation, I am hoping to discuss this matter with Dr Der to reach understanding that he claim this cost on his business insurance (in order to make me whole). I feel that we should be able to reach understanding that Bower Dental and Dr Henry Der, should (at the very least), refund me the $1,112.59 for the claim reversals for the failed crowns. I am sure he will recognize that I had a conversation with him that questioned my thoughts that (given my medical and dental history with these teeth) that we should have been proceeding with Dental Implants in 2021. Given that Dr Der made the decision to attempt crowns, that these failed and I am now proceeding with Implants, I out excess money to replace Tooth 14 with an extraction, implant and another crown. As Tooth 15 was crowned since 2021, I simply need the refund of the crown of Tooth 15, in 2021. Should Dr Der Not be in touch to provide immediate reimbursement of the 2021 Claim Reversal of the 2 Crowns, and negotiate making me whole for my added expenses for the Extraction and Implant of tooth 14, I will only be forced to file a legal claim regarding this matter. I had hoped that Dr Der felt that achieving CDSA Standards of Practice / Ethics, not to mention ethical ABC Claims processes and Better Business Bureau industry standards important.

Went in with pain and came out with the same pain but a few hundred dollars less in my pocket. Had…read moreevery X-ray and scan you can think of but they never tell you the cost. Needed my problem fixed but that was not going to take place until my next visit almost three weeks out and now several THOUSAND dollars for that next appointment. This is a business that only cares about money and not the pain or the customer. Seek a location that cares.

My husband and I had an amazing experience with Cornerstone Dental the staff is so NICE and very…read moreaccommodating, we are so happy we decided to try them and will continue to go there for future visits !

I am excited to become Dr. Lori Gee's new patient. She met with me last night to discuss my dental…read moreneeds . We discussed how my medical concerns may or may not be related to my teeth and sinuses. Thank you, Dr. Gee, for helping me come with a plan! I would recommend you to anyone and feel confident that you will be a valued support for years to come. My husband would also like to become your patient.

Excellent honest care from Dr Abdullah AL Janabi and his team. I am pleased to have found my dental…read moreclinic permanently with Timberlands.

A huge shout out to Dr. Phil and his team! My husband was in for a crown and mentioned we are…read moregoing to Cuba with humanitarian supplies. He was told to come back for some donations! Over the top! Cuba will be so happy with these much needed medical supplies! Thank you so much fir the donation!

Extremely satisfied from Southpoint Dental I had filling done in the past many times but this time…read moreI didn't notice any issues the staff is very welcoming and helpful and the Drs who did the work was very friendly and professional I don't see or feel any issues with the work I'll continue with treatment at this location and thanks for accepting me after getting there very late

I had a serious problem with teeth that had started to break after the bottom started to decay. The…read moreteeth became so painful that I could not brush them and I am allergic to mouthwash. Due to a problem with another Dentist, I just gave up. I still had to do something about the teeth so after checking around, I found Southpointe Dental. My teeth had to be surgically removed. I had Dr. Aul, he did a really good job without causing undue pain and bone breakage. The staff that helped me were just great.

Had to go THREE times to re-repair same 2 teeth first two times the filling slowly dislodged from…read morethe one tooth and the other tooth was just a small fill on the top of the tooth but they did not drill down baraly past the surface so tooth still hurt after 3 weeks this issue happen twice on both teeth went back third time after an agreement on the phone with receptionist that they would not charge me again. She went back and ask dentist if they would charge me again and she came back on phone and told me they would not charge me but would have to charge the insurance company. Came to third appointment told dentist I wanted tooth pulled got really snide with me because he wanted to do a root canel and I was done with messing with tooth. Got tooth pulled. Went to front where receptionist said I owed $100.00 Denied what was agreed to on previous phone call tryed to say that she said she would talked to dendist and see put he decided to charge me so she out and out lied was not blaming her for anything until she lied about this. Whether she was pressured by the dentist to deny the agreement because he was mad about me refusing the root canal or shes part owner of this company doesent matter very little integrity Her I wont forget. As far as the 2nd dentest worst Ive ever had. we had our 1 son in before all this happend and every thing seemed ok now his teeth are starting to give trouble hence the decided review. at least they hadnt got to our second child yet and wont. By the way I noticed a lot of people going in and there insurance percentage. Example 80% pay more than 20% or100 % but still have to pay out of pocket. reason givin the insurane only pay this or that amount and its not enough. I Heard on news, Alberta is one of the most expensive in canada for dentestriry put they could at least try to do good qualty. Greed at its best. Note: 2nd tooth that was sufaced drilled twice. I did not have them touch as it only hurts a little bit now and did not wont them to make it worse again also I follwed all Instuction on Eating, Drinking or Smoking after dental work. Sorry for long review but this place was awfull and dentist was very arogant.

From the owner: At Clearview Market Dental Care in Red Deer, we create a comfortable and relaxing environment for…read moreour clients. Always striving to exceed your expectations, our friendly staff will handle all your dental needs, providing consistently professional results. We are a fully digital clinic, with digital x-rays in our office, intra-oral cameras in each operatory and televisions with each chair. To book an appointment, call today.

Excellent staff and services. Well trained and friendly staff make it a pleasant experience overall.read more

After a horrible experience at a different dental clinic, my children were terrified to see another…read moredentist. When I first called 52nd Street Dental Clinic and relayed our story they promised a good experience for my kids. When we arrived to our first appointment, we were greeted by name and were introduced to everyone there. Everyone was so kind. Once my kids were in the chair, the dentist explained everything he was going to do, before he did it. He showed them all the tools, how they worked and told them what they did. The dentist asked my children if it was okay before performing any procedures. He not only put them at ease but made them feel like they were in charge of the appointment. My children left their seats smiling rather than crying for the first time in years. Furthermore, when I got to the front desk, they presented us with a gift of an electrical toothbrush! As far as billing goes, they direct bill your insurance company before sending you an invoice. This clinic gets both my vote and my business!