Excellent staff and services. Well trained and friendly staff make it a pleasant experience overall.read more

After a horrible experience at a different dental clinic, my children were terrified to see another…read moredentist. When I first called 52nd Street Dental Clinic and relayed our story they promised a good experience for my kids. When we arrived to our first appointment, we were greeted by name and were introduced to everyone there. Everyone was so kind. Once my kids were in the chair, the dentist explained everything he was going to do, before he did it. He showed them all the tools, how they worked and told them what they did. The dentist asked my children if it was okay before performing any procedures. He not only put them at ease but made them feel like they were in charge of the appointment. My children left their seats smiling rather than crying for the first time in years. Furthermore, when I got to the front desk, they presented us with a gift of an electrical toothbrush! As far as billing goes, they direct bill your insurance company before sending you an invoice. This clinic gets both my vote and my business!

When I booked my appointment, I stated that I didn't consent to any treatment that wasn't fully…read morecovered by my plan. After my new patient exam, I was presented with a bill for me to pay. When I reminded them that I had stated not to proceed with any treatment that wasn't fully covered, staff member Liliana said that I hadn't said anything that day and accused me of "playing a blame game." I don't appreciate being spoken to this way. I submitted a complaint and the reply from the Accounts Receivable Coordinator conveniently ignored that I had stated not to proceed with any treatment that wasn't fully covered, didn't even mention how I had been treated the previous day, and offered to submit a predetermination before moving forward in the future. There was no comment at all about why a predetermination hadn't been done the day before when I had stated nothing was to be done that wasn't fully covered- the email was focused on "clarifying how your coverage works" and absolutely ignored addressing what had already happened. Update: The Accounts Receivable Coordinator has now replied and stated they will be endeavoring to blameshift the situation ("we will be speaking with our administrative team as well to hear their account of the interaction and how they felt they were treated"). I told them since that was what they wanted to do instead of adequately address the matter, it was fortunate I had a witness with me that day and the matter could now be addressed through the courts.

I'm prone to dental issues have seen at least 10 dentists in my day while moving around. 2 stick…read moreout and one of the two is Dr. Moore whom is the best dentist I've been to. Takes time, takes care, great chair side manner and genuinely loves his job. I've almost fell asleep at the chair. I've been there three times. I'm a coating inspector by profession and while at bare minimum - fillings are like a coating. He takes time to prepare the tooth to ensure the "coating" sticks which is most important to ensure long lasting integrity. Aside from that, has great knowledge of the mouth. My freezing was starting to come out (inflamed tooth) he knew exactly what to not touch and still gave a perfect filling with limited pain. Literally took hours out of his day to ensure he did a proper, above bar job. COVID-19: office is very clean and professional. Top notch protocols. PS. Staff and prices are perfect. I randomly came across this place because I drink at Chillabongs down the row and couldn't think of a better clinic honestly, I also am mostly suspicius of dentists because time says 80% are horrible from my experience, however, Dr. Moore is highly recommended from an experienced row of Swiss cheese chiclets. Top 10% by math. Truly unexpected find in red deer. Enjoy!

Wooow I had a good experience on my first visit. Dr Bab and his staff are very professional,…read moreefficient and knowledgeable. I will definitely recommend anyone looking for a good dentist. Uty E.

From the owner: When people are self-conscious about their teeth, they don't smile as much. They don't allow their…read moreinner light to shine through a heartfelt smile. At Crossway Dental, we aim to change that. We provide exceptional dental and patient care to kids, adults, and everyone in between, with a focus on those who are nervous about dental work. Through our warm, genuine approach to dental care, we give our patients a reason to feel confident in their teeth. When people come to Crossway Dental, they SMILE MORE! Dentistry that's all about You! If you are Looking for a Quiet, Relaxing, Private Atmosphere, No Rushing In & Out. One on One Care. Give Us A Call. You deserve only The Best. Accepting New Patients. Walk - Ins Welcome. Same Day Appointments Available. No Wait Lists. Dental Emergency available. Affordable Care for patients with No Insurance Coverage. Offers Free Exam Or Free X-ray for patients with No Coverage Family Dentistry and Children Care Cleanings, X-Rays, Dental Restorations, Root Canal Treatment, Preventive Care, Restorative Dentistry & Dental Surgery, Dental Implants, Invisalign, Dental Crowns, Dentures, Partial Dentures, Discolored Teeth, Teeth Whitening,

Riverside Dental Centre Red Deer Because they are charging…read moreme $200 to ask for a receipt for my treatment and every patient is entitled to their receipt and now they compensate you for the time they spent. Please do not be dishonest with patients and do not charge more than usual. who defends us as a patient when a clinic of this abuses the patient with such a high price or inventing something that the patient never did.

We love this place for myself and my children. Dr. Lamely and Sharma have both taken care of us and…read morehave been stellar. My kids love going to the dentist and are treated like royalty. Highly recommend! the office is friendly, clean, and the hygienist's are so good!

This is the only place in Red Deer that isn't completely dumbfounded by Indian Affairs insurance…read more. they know more about this insurance than I do, and I've been dealing with it my whole life! The staff at this dental office always goes above and beyond to make sure that I get appointments at times that work for my schedule, they give their office a cozy feel, the receptionists are nice to talk to and don't act like they're too busy to chit chat... and I really do trust Dr. Caroline! She is personable and not judgmental when I say I've forgotten to floss.. like other dentists who make you feel bad about it! Also, if you have a fear of the dentist, this is the place to go... they are so nice that they put you at ease.

Dr. Caroline is extremely competent and quickly develops a comfortable relationship with clients. I…read morecannot give a good rating because I and my family went to get a second opinion after getting an aggressive treatment plan which involved a lot of non covered procedures. I'm glad we did because two other dentists did not agree with Dr.Caroline's treatment plan. We were able to get the care we needed, covered by insurance, and saved at least $25,000. If you have lots of extra cash then count this as a four star rating. Her technique is great. Her staff is great too.

I went to Concept for the free cleaning & assessment which included X-rays…read more Alex was the wonderful gal that did all this and OMG I didn't know after going to a dentist for 50 years that it could be so fun! She did a fabulous job all while making me laugh and making me feel so relaxed and comfortable! She was Awesome! Dr A examined and gave me good news I only had 1 cavity. I've been other places and they say you need this and that but not here!!! He was very knowledgeable and super kind! Thanks a bunch Concept! My smile is brighter after this experience!on March 31 2026 Patti

I would highly recommend avoiding this clinic. Our experience was deeply unsettling due to a lack…read moreof transparency, unprofessional conduct, and serious concerns regarding clinical standards. ​The Experience ​Dishonest Data Collection: Upon check-in, the front desk person demanded a photo of me, claiming it was a "requirement of the dental association." When I questioned this, she became extremely rude. Citing a regulatory body to pressure patients into giving a photo without true consent is a major red flag. ​Unqualified Staff: My mother was taken in for a cleaning, only for the staff member to admit she was a dental assistant, not a hygienist, and was not trained for the procedure. This is a significant safety and regulatory concern. ​Privacy Breaches: When we decided to leave due to these issues, the front desk person was rolling her eyes and openly discussing our departure with another customer in the waiting room. As someone who values health information privacy, seeing a staff member gossip about patients in a public area is disqualifying. ​Poor Professionalism: Beyond the ethical concerns, the office ran late without notice, and the front desk attitude was dismissive and hostile. ​Verdict ​While a different team member eventually came out and was very kind, the fundamental issues--lying about "required" photos, using unqualified staff for clinical work, and ignoring patient privacy--are far too serious to overlook. We will not be back.