Great service by Steve, service tech from Jerry's. My older fridge (side-by-side) wasn't keeping…read moretemp (frosting issues). I am thrilled for the professional, knowledgeable, and all at a fair cost to repair. I will be calling Jerry's Appliance Repair for all my appliance repair needs!

Jerry's repair tech arrived as scheduled and replaced the igniter on our gas range. Our oven is now…read moreworking well.

Pettit Hardware is a great place to do business…read more They don't try very hard to sell merchandise. Rather, they ask about my project and help me solve my problems. Sometimes they suggest that I hire a professional. Sometimes they point to a tool or part that will make my job much easier. I never get the impression that they are swaggering around and trying to impress me with how much they know. That compares to some other hardware stores where the clerks are either never there, or too busy stocking shelves to help me, or on a huge ego trip or dumber than a box of rocks. Nope. The folks at Pettit Hardware don't push. They just try to help.

I have a defective Hoover floor scrubber i bought brand new online. Hoover sent me here for the…read more"repair" I have been calling them for days and double checking the number, it just rings a few times then changes to an awful ring that is painful to hear the a fax or dial up network. I tried 3 days in a row and triple checked the number. I did not want to drive for half an hour if they had a fix over the phone or if they were closed. Today I took my lunch hour to go there and in the window there is a big sign that says "CLOSED 12/24 - 1/1 Merry Christmas and Happy New Year!" WHAT? No Message on their phone at all let alone saying they are closed for a WEEK! Get a voicemail service PLEASE. So I call Hoover to get an alternate repair shop, they do have a VM and it says they are closed for the holidays. I can not win.

Used them for several years to clean chimney with no issues. This year, to beat the rush, I called…read moreto schedule in July and got a date in early September. The day before, they called to say that I was the only appointment on that day in my area, and they wanted to reschedule to mid September when they could group several appointments together in my area. Ok, that's well before the heating season, no problem. Then, a couple days before the second scheduled appointment, they called to say they had a covid outbreak among their staff and wanted to reschedule to late October...two months after the original appointment! I called a different company and they came out two days later and did the job.

We have a woodburning stove. I run my fires hot, but decided to have it cleaned after a very…read morewoodstove winter. The technician and the back office said I was getting tier 2 inspection(which includes a video scope) for a 10% discount at $315. When the techs arrived, they said they could not inspect with a video. I called and inquired as to whether this would lower the price. "No". Ok. They had to move my stove, which rests on granite tiled floor. An awful grinding noise, (which I should have immediately called out). I wanted the techs to show me how dirty it was and their first pass had just a bit of creosote. But they made sure to mention that it was "really" dirty and that I should schedule once a year. Ok. But, I used to do my own at a previous home and compared to that, it was NOT really dirty by any means. They were done in 10 minutes. Pushed back the stove and I paid them cash. In doing so, they charged me $300. Thank you. However, when they left, I gave everthing a closer look. The original debris that came out of the pipe was still on the floor behind the stove (Are you kidding me? Your vaccuum was right there and could have sucked this up in under 5 seconds) and then I noticed the crazy scratches on the granite. I called back office; sent in photos and explained what happened. I demanded a fix (Not rocket science, as the stone has to be sanded and polished), but is it my responsibility to do the job correctly that I paid $300 for)? The back office asked me if I had pictures of the floor before the techs scratched it? Ah, no. Supposedly I'm to expect a call back from the owner. Been a week and 1/2. Crickets.

Complete waste of time. Unable to even recommend another store. Went in to ask about a cook top and…read morewas told there 'nothing they could do' because of the size. That's fine, but when I asked if there was anything or anyone they would recommend, I was told no. Absolute waste of time. Awful experience.

Great company that services what they sell, they sell quality appliances, and have them in stock!read more

Excellent service! He immediately came and fixed the dryer. We are lucky to have people like him in…read moreour community.

It turns out they don't even service Jackson, but they called me back after I left a message and…read moregave me a few tips on how I might be able to fix the problem myself, as well as who to call if the problem persists. Definitely makes me wish I lived in their service area!

Had their HVAC duct cleaning service yesterday. Was very pleased with the level of service,…read moreinteraction with the technicians, and the photographic evidence they provided. I would definitely recommend them!

I just purchased an older home and wasn't sure if the ducts had ever been cleaned. The previous…read moreowners also had two large dogs. I was definitely having the ducts cleaned before I moved in. I did my research and had it narrowed down to a couple different companies. I chose DUCTZ of Mid Michigan even though the price was a little higher. I was impressed with the reviews and thought to myself "you get what you pay for" I was very happy with the work that was done, the guys called in the morning and asked if they could come a little earlier which worked out perfect. The guys were at the house for about 3- 3 1/2 hours. The guys explained to me the process, I received pictures of before and after and I could hear some of the stuff being sucked out of the ducts. The two guys were professional and cleaned up, I would definitely call DUCTZ again and refer the company to anyone who asked.

Great quality work for a fair price. Very professional with great communication. My basement looks…read morebetter now than it did before the flooding! Definitely give them a call, you won't regret it!

The team at Exact Recon did an amazing job on my basement after water backed up and ruined just…read moreabout everything. The owner came out and assessed my situation and immediately got a crew to work on cleaning & drying out my basement on the weekend. The team was professional and made sure I was 100% satisfied. I highly recommend them!

Stahl & Sons placed a new Generac i was having problems with form another vendor... Stahl & Sons…read morewas out immediately, assessed the problem and replaced with precise professionalism not only on the quality of service but as well did not throw a stick shock into me on the cost!! They now check my furnace, AC and Generac on a schedule to to all running to perfections. I will always recommend work to Stahl & Sons.. I live in Grand ledge and appreciate all they do!! Thanks all!!!

Excellent, speedy service. I had a problem with my furnace not kicking on properly. I called Stahl…read moreand Sons after hours, so I left a voice mail. Their on call service tech called me back within minutes. He took down my information and said he'd be out to my house within a half hour. He came out in the time he stated and had my furnace back up and running in no time. (It needed a new pressure switch, which thankfully he had out in his truck.) Service call, new part, and labor all came to a VERY fair and affordable price. Jeff was a great guy; professional, courteous, and he was sure to point out to me what he was doing on the unit itself. I was highly satisfied overall with the work done.